business image

Carsmart

Average Score
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(6 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(206) 365-6123
No Business Hours Provided

Business Hours

* No Time Zone provided
13332 Lake City Way Northeast Seattle, WA 98125
Carsmart's Reviews
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3.7
(6 Reviews)

JB
gravatar
Justin B.
Monroe, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/11/2022
0
I called the police cause they would let me leave
I had to call the police. Two employees blocked my current vehicle from leaving on purpose and would not let me leave.

I showed up with a pre approval loan from the bank and I test drove an 07 Camry. It had a bad clutch (I’ve driven lots of different manual transmission vehicles) and when I checked the oil it was no where on the dip stick. I told them I was not interested in the vehicle because of the clutch and engine oil issue. It’s a very common problem with a 2.4 Toyota Camry. The employees angrily blamed me for the issue. I walked back to my current vehicle to head to another dealership and one of the employees then blocked my vehicle in with the car I just test drove.

He then checked the oil on the Camry, topped it off, purposely smeared oil on my hood while looking at me, and then walked away to go work on a totally different car. I asked him to move it and he said I wasted his time so he can waste mine. I told I would have to call the police if he didn’t move it. He still refused so I waited 30 minutes for police to show up and they made him move it.

Piece of advice for the angry old man:

Trapping people at your dealership will not get them to buy cars, also it’s illegal as you now know. I didn’t have to buy anything here to know it’s a place to stay away from.
Businesses Near You
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(2 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(124 Reviews)
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(9 Reviews)
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(3 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(254 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.