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Carson Valley Import Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(731 Reviews)
96
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We are an independent European specialist garage, catering for all vehicles in the Volkswagen Audi (VAG) group range, BMW, Mercedes and Porsche models. We have extensive experience in servicing, fault finding & repair of all German vehicles including, Gas, Diesel, Quattro and all Automatic vehicles. Please see our services page for full We are an independent European specialist garage, catering for all vehicles in the Volkswagen Audi (VAG) group range, BMW, Mercedes and Porsche models. We have extensive experience in servicing, fault finding & repair of all German vehicles including, Gas, Diesel, Quattro and all Automatic vehicles. Please see our services page for full details of the work we undertake. We provide services Gardnerville, Minden, Genoa, Carson City, Reno, Lake Tahoe, Carson Valley, and the surrounding Northern Nevada areas. ...more

Categories
European Auto Repair, Auto Repair, Car Maintenance
Contact
(775) 392-3311
Visit Website
Closed
Business Hours

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1434 B Industrial Way Ste 1 Gardnerville, NV 89410
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Carson Valley Import Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(731 Reviews)
Write a Review
Recent Reviews
SC
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Sharon C.
Gardnerville, NV
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2026
verified customerVerified Customer
10
Check engine light
I took my diesel BMW into Carson Valley Imports because my check engine light was on. Since the car was at 60K miles, I figured it just needed service and instead of paying exorbitant prices at the dealership service, I decided to try CVI. Unfortunate, the engine indicated more than service, but an issue with my regen system. Tony spent tireless hours trying to pinpoint the exact cause. He found that my NOX sensors were bad and replaced them and cleared the error code on my vehicle. The techs stayed in constant contact with me giving me updates. I truly appreciate the kind, courteous and trustworthy service they offer. Their prices are also far more reasonable than the BMW dealership service center.
Greg Z., President from Carson Valley Import Auto responded on 04/20/2026 01:44 PM

Glad to be of assistance to you. That was a great outcome.

Greg Zink
Owner
775 392 3311
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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