Carusos Auto & Body Services Inc

Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

27 Reviews

100% Would Recommend
85% Business Response
Latest Review over 2 years ago

Reviews


DM
David M.
Simsbury, CT
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2016 Category: Service
David said it took a little while to get his vehicle back but other than that, it was not bad work.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Connecticut
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2016 Category: Service
James said they did what he needed to be done.
This review was collected via phone interview by Customer Research Inc.

RW
Reginald W.
Connecticut
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2016 Category: Service
Reginald said this business gives him great service and they are knowledgeable, and not pushy.
This review was collected via phone interview by Customer Research Inc.

BB
Barbara B.
Bloomfield, CT
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2016 Category: Service
Barbara said they do good work at this business. They are polite and extra helpful.
This review was collected via phone interview by Customer Research Inc.

SC
Sheldon C.
Bloomfield, CT
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2016 Category: Service
Sheldon said he has a good relationship with this business.
This review was collected via phone interview by Customer Research Inc.
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 03/29/2016

Very nice working with you also.  Thanks for the business.


ES
Eli S.
West Hartford, CT
Chevrolet S10 Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/26/2016 Category: Service
Eli said the hand brake does no work at all and would like to go back. The young person was nice and articulate.
This review was collected via phone interview by Customer Research Inc.
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 03/29/2016

Eli we appoligize for overseeing the e-Brake.  I will be in touch with you shortly to get this taken care of.
Thanks for the business.


VS
Vladimin S.
Connecticut
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Vladimin said he was very happy with this business. He stated that this business had his vehicle done when promised.
This review was collected via phone interview by Customer Research Inc.
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 03/29/2016

Thanks for the business.  It was nice to work with you and your wife.


SM
Sarah M.
Bloomfield, CT
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2016 Category: Service
Sarah said they are the best. They are honest and marvelous. She has known them for 16 years. They are grand people and she will never take her vehicle anywhere else. They have top rated mechanics. They are the best of the best and she would recommend them to everybody.
This review was collected via phone interview by Customer Research Inc.
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 03/25/2016

Thanks Sarah we have enjoyed having you as a customer for all these years.  Thanks for the business


YS
Young S.
Hartford, CT
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2016 Category: Service
Young said the business was very nice. She has known them for a long time and she goes straight to them for service.
This review was collected via phone interview by Customer Research Inc.
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 03/04/2016

Very nice to do business with you guys. 


DD
DORIS D.
Bloomfield, CT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2016
excellent service and knowledge of cars
Unexpected brake problem and able to fit me in on a Friday afternoon to fix it.
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 03/02/2016

Thank you Doris you are a great customer and always fun to talk to.
Thanks for your buisness


RF
ROBERT F.
Bloomfield, CT
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2016
service on VW
Great service - as always
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 02/29/2016

Thanks Robert it is great to always see you and your wife.


EB
Elvis B.
Windsor, CT
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2016
Service was amazin and quality of work is very good
.iam very picky on who works in my cars and i have chosen carusos the work is always great and the wait time is even more amazing and i love the work they do and they personality is awsome thanks again mike
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 02/24/2016

Thanks Elvis always great to see ya. 


EB
Elvis B.
Windsor, CT
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2016
The service was Excellent and the staff is very caring
I enjoy taking my car to carusos the work is very good fast never have to wait along time for my car to be work on and i like the work the work so much iam bringing my wife's car tomorrow to get an oil change thank u mike and crew great help
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 02/23/2016

Great working with you not only here at Caruso's but through the firehouse. 


DS
David S.
Bloomfield, CT
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2016 Category: Service
David said this business has done a good job over the years.
This review was collected via phone interview by Customer Research Inc.
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 02/23/2016

It has been a pleasure to help you.


RP
Richard P.
Bloomfield, CT
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2016 Category: Service
Richard said he has been using this business for years. He always has a good experience with them.
This review was collected via phone interview by Customer Research Inc.
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 02/18/2016

Has been great working with you and your wife over the past years.  Glad that the two of you are doing so good since the accident.


DD
Don D.
Connecticut
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2016 Category: Service
Don said this business does good work and have nice people working there.
This review was collected via phone interview by Customer Research Inc.
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 02/18/2016

Very nice working with you Don.  Please let us know if we can help in the future.


PO
Percell O.
Bloomfield, CT
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2016 Category: Service
Percell said the business did the best they could.
This review was collected via phone interview by Customer Research Inc.
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 02/17/2016

It was very nice to work with you and your wife.


BM
Bernard M.
Bloomfield, CT
Infiniti I30
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Bernard said he has not had any problems with the service from this business.
This review was collected via phone interview by Customer Research Inc.
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 02/16/2016

Thanks for the review


CM
Cheyenne M.
Connecticut
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Cheyenne said she always had good service. She was recommended to go to this business by a close friend.
This review was collected via phone interview by Customer Research Inc.
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 02/13/2016

Thanks you for for your business we are to help at any time.


LB
Lynn B.
Bloomfield, CT
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2016
hometown service
I trust all of the mechanics to make sure my car runs well.
Michael A., Shop Manager from Carusos Auto & Body Services Inc responded on 02/18/2016

Lynn always great to have you come in.  Thanks for the business!!!


Displaying Review 1 - 20 of 27 in total