Cascade Collision Repair - Lehi

Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

908 Reviews

98% Would Recommend
Latest Review about 1 month ago

Reviews


LB
Larry B.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Collision
Larry said the vehicle looked good . He thought the price of the repair was inflated.
This review was collected via phone interview by Customer Research Inc.

TM
Tamara M.
Utah
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/14/2018 Category: Collision
Tamara said this was her first visit. The repair took over a week, when she was told two days. The additional time was due to a parts delay. A lack of communication with the facility led to an issue with the insurance company over a rental vehicle. The issue was resolved.
This review was collected via phone interview by Customer Research Inc.

AP
Abigail P.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Collision
Abigail said the repairs were done in a timely manner and she had no issues.
This review was collected via phone interview by Customer Research Inc.

ML
Marisa L.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Collision
Marisa said she really loves this facility and the work that's been done. She's not complaining but she was given the touch up paint to put it on her self which wasn't a big deal. She also said her vehicle wasn't cleaned. She thinks Taylor is very professional. In fact she's so good she would hire her to work at her business so to lose her would be a bad thing.
This review was collected via phone interview by Customer Research Inc.

BJ
Brandy J.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Collision
Spoke with Daniel. He said this business was very great. He was very happy. His vehicle was ready before promised.
This review was collected via phone interview by Customer Research Inc.

BG
Benjamin G.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Collision
Benjamin said the staff did a good job. They keep him well informed. They were about a week late due to parts delay.
This review was collected via phone interview by Customer Research Inc.

SB
Shantel B.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Collision
Shantel said the business got the vehicle done in a timely fashion and they were nice.
This review was collected via phone interview by Customer Research Inc.

JD
Jared D.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Collision
Jared said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

RB
Russell B.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Collision
Russell said the business did a good job on the repair. He will need to go back into the business for some rewiring.
This review was collected via phone interview by Customer Research Inc.

MD
Mitch D.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Collision
Mitch said he heard about this business through Google.
This review was collected via phone interview by Customer Research Inc.

LL
Leroy L.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Collision
Leroy said the job was done extremely well and it was high quality work. The employees were very cooperative, kept him informed and they got the job done.
This review was collected via phone interview by Customer Research Inc.

TY
Tina Y.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Collision
Tina said everything was great. Derrick in the Lehigh office was awesome.
This review was collected via phone interview by Customer Research Inc.

AP
Aaron P.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Collision
Aaron said the staff was informative, and he didn't have to do a lot of follow up. They worked with him and the insurance company, so he's grateful for the work and the job done.
This review was collected via phone interview by Customer Research Inc.

TR
Tanya R.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Collision
Tanya said always had a really good experience with them. She was not satisfied with a few staff members , they could have been more friendly in person and over the phone. It appeared a few employees were not happy to be at work.
This review was collected via phone interview by Customer Research Inc.

AM
Allison M.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Collision
Allison said the quality of the repair was exceptional.
This review was collected via phone interview by Customer Research Inc.

KF
Kaleo F.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Collision
Kaleo said the business kept in touch with him throughout the entire repair process and the work was phenomenal.
This review was collected via phone interview by Customer Research Inc.

JA
Jeff A.
Utah
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Collision
Jeff said the service at this business went very well.
This review was collected via phone interview by Customer Research Inc.

LP
Lisa P.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Collision
Lisa said the business was really efficient. They did the work at the price quoted and the finished results look great.
This review was collected via phone interview by Customer Research Inc.

AT
Ashley T.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Collision
Ashley said the employees did a great job.
This review was collected via phone interview by Customer Research Inc.

LG
Laurel G.
Utah
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Collision
Laurel said the service at this business was fast and thorough. She cannot remember if her vehicle was returned in a clean condition. She does not remember how she heard about this business.
This review was collected via phone interview by Customer Research Inc.

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