Cascade Collision Repair - Lehi


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

836 Reviews

98% Would Recommend
Latest Review 16 days ago
Steven H. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steven said the staff did a great job and kept him appraised of everything.
Category: Collision
Service Date: 02/13/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Megan C. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Megan said the business was very friendly and the repairs were done in a timely manner. However, she said the trunk of her vehicle was not put back together properly.
Category: Collision
Service Date: 02/27/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Scot M. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said the business did a wonderful job, and he was kept well informed throughout the whole process.
Category: Collision
Service Date: 02/20/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Shalynn M. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shalynn said she got her vehicle sooner then expected and the customer service was great.
Category: Collision
Service Date: 02/05/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Jonathan L. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jonathan said he really appreciates the work that was done, and his vehicle being ready early.
Category: Collision
Service Date: 02/20/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Vicki W. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Vicki said that business did a good job and treated her very well. She does have to go back when she has the time because the back door will not automatically open. She had to wait an additional day past the promised due date because the paint work still had to dry.
Category: Collision
Service Date: 02/13/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Matt T. on 04/02/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Matt said this business was easy to work with.
Category: Collision
Service Date: 02/20/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Dj D. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
DJ said the employees were courteous, helpful, and did their job very well.
Category: Collision
Service Date: 02/28/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Timothy G. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Timothy said the staff did a good job.
Category: Collision
Service Date: 02/23/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
Irma L. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Irma said anytime she brings her vehicle to the business, she knows it's going to be taken care of correctly.
Category: Collision
Service Date: 02/13/2018
Review Created: 04/02/2018
This review was collected via phone interview by Customer Research Inc.
jesse t. on 03/14/2018
Verified badge inactive Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
" do's and don'ts with Cascade Collision"
so I know it's probably my fault but I left some personal belongings in my car to come back and find that somewhere missing a few sentimental things and the cost adds up two little under $200. so if you're planning on taking your car I guess anywhere make sure all your personal belongings are cleaned out. when my accident happened it was a blizzard outside and I had just got in my car so everything for my old car so when it all went down I had a lot going on it's why I didn't get everything out.
Service Date: 03/01/2018
Review Created: 03/14/2018 04:34 PM
James H. on 03/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said the customer service was good. The staff communicated with him well.
Category: Collision
Service Date: 01/25/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Grant R. on 03/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Grant said the business did a good job. He does not believe there was any paint work performed.
Category: Collision
Service Date: 02/19/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Donald J. on 03/03/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Donald said the staff members forgot to take the scratches off his vehicle that they had promised they would. His vehicle was 2 days late, and they didn't give him a reason.
Category: Collision
Service Date: 01/06/2018
Review Created: 03/03/2018
This review was collected via phone interview by Customer Research Inc.
Pedro R. on 03/03/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Pedro said they repaired his vehicle.
Category: Collision
Service Date: 01/10/2018
Review Created: 03/03/2018
This review was collected via phone interview by Customer Research Inc.
Timothy I. on 03/02/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Barbara. She said it took a long time to get her vehicle in.
Category: Collision
Service Date: 01/17/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
James P. on 03/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said this business is fantastic, and took care of him.
Category: Collision
Service Date: 01/16/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
Jason M. on 03/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jason said the staff at this business were on the spot and did everything they needed to do. He said he felt everything was perfect with the repairs they performed.
Category: Collision
Service Date: 01/30/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
Arnold J. on 03/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Arnold said he has no complaints, the billing and work processes were satisfactory. He is unsure if he had paint work done, but if so it looks good. The delivery was a couple of days delayed due to software issues in the facility. He hopes the business keeps its philosophy and continues to do good work.
Category: Collision
Service Date: 01/19/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
Liane A. on 03/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Liane said she was very pleased with the employees work.
Category: Collision
Service Date: 01/29/2018
Review Created: 03/02/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 836 in total