Cascade Collision Repair - Lehi

Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

873 Reviews

98% Would Recommend
Latest Review 16 days ago

Reviews


BC
Benson C.
Utah
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Benson said he received good service, and the staff have been really good to work with.
This review was collected via phone interview by Customer Research Inc.

BM
Ben M.
Utah
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Collision
Ben said the business gave him a quote and it was not accurate. They ended up finding additional damage after the quote so the price was more than he expected.
This review was collected via phone interview by Customer Research Inc.

KO
Ken O.
Utah
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Collision
Ken said the staff seemed to take good care of him, and they even provided transportation. On the actual job, he had them do touch up work and he said he wasn't wild about that. The job that the insurance paid for, he couldn't tell it had been done.
This review was collected via phone interview by Customer Research Inc.

KC
Keri C.
Utah
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Collision
Keri said the business was really fast and thorough. They did a really good job with her vehicle.
This review was collected via phone interview by Customer Research Inc.

SR
Shawn R.
Utah
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Collision
Shawn said his experience with this business was great. He is unsure whether the vehicle was ready when promised. It took a while, but they communicated with him, and kept him informed.
This review was collected via phone interview by Customer Research Inc.

LL
Leroy L.
Utah
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Collision
Spoke with Cheryl. She said the staff did a great job but the paint job has a few scratches in it so she'll be going back to see what they're going to do about it.
This review was collected via phone interview by Customer Research Inc.

RB
Rial B.
Utah
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Collision
Rial said the staff got right on the problem, and he didn't have to wait around. They were congenial about getting everything done right and were very good to deal with. He didn't have any problems when it was all done.
This review was collected via phone interview by Customer Research Inc.

RH
Randy H.
Utah
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Collision
Randy said the business met his schedule and his vehicle was ready when promised.
This review was collected via phone interview by Customer Research Inc.

LC
Levi C.
Utah
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Collision
Levi said they did everything they said they were going to do, they did it on time and they did a really good job. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

AK
Amber K.
Utah
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Collision
Amber said they did a great job.
This review was collected via phone interview by Customer Research Inc.

NH
Niki H.
Utah
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2018 Category: Collision
Niki said the staff were good and they know what they are doing. There was no paint work done on her vehicle , and her vehicle was delayed for an extra week. She said she called several times and she was told they were trying to figure out what was wrong.
This review was collected via phone interview by Customer Research Inc.

LM
Lisa M.
Utah
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Collision
Lisa said she had a good experience and she was really happy with the work they did. The staff were helpful and she got estimates for everything. She didn't have any paint work done, and found out about this business through Google.
This review was collected via phone interview by Customer Research Inc.

AP
Andrea P.
Utah
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Collision
Andrea said the staff was very professional and provided excellent customer service. The return of the vehicle was delayed by five days because parts had to be ordered. The inside of the vehicle was not vacuumed. A staff person stayed late to make sure her service needs were met.
This review was collected via phone interview by Customer Research Inc.

LW
Linda W.
American Fork, UT
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Collision
Linda said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JS
Jefferson S.
Draper, UT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Collision
Jefferson said the business provided really good customer service. They let him know the progress of the repair, and his vehicle was ready when they said it would be.
This review was collected via phone interview by Customer Research Inc.

KR
Kay R.
Salt Lake City, UT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Collision
Kay said the service with this business was great, all the way through.
This review was collected via phone interview by Customer Research Inc.

ES
Easton S.
Lehi, UT
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Collision
Easton said the vehicle was totaled. It took longer than he expected to get him processed, but other than that, it was great.
This review was collected via phone interview by Customer Research Inc.

JL
James L.
Alpine, UT
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Collision
James said the work took longer than he thought it would. He didn't elaborate on the reason for the delay.
This review was collected via phone interview by Customer Research Inc.

LS
Liz S.
American Fork, UT
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Collision
Liz said this business repaired one thing and instantly, something that was attached to it fell off. It all worked out, though.
This review was collected via phone interview by Customer Research Inc.

AS
Amy S.
Utah
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Collision
Amy said this business was great.
This review was collected via phone interview by Customer Research Inc.

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