Cascade Collision Repair - Orem


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

832 Reviews

99% Would Recommend
Latest Review 7 days ago
Chase R. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chase said he really appreciates the staff keeping him updated throughout the whole process. His vehicle was ready early which he really appreciates.
Category: Collision
Service Date: 10/26/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Stanley S. on 11/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Gwen. She said the employees were professional, did a great job and were conscientious. They did put a hubcap on the wrong wheel but she was told to go to another business and bill it back to them. Her vehicle was delayed by 1 day because there was a mistake made and they had to repaint. She likes this business and would refer them.
Category: Collision
Service Date: 10/23/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Aaron B. on 11/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Aaron said the business is pretty good and he was happy with the experience. His vehicle was half a week late.
Category: Collision
Service Date: 11/15/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
David B. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said it went smoothly and he didn't have to worry about anything.
Category: Collision
Service Date: 11/17/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Danny H. on 11/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Danny said the business did a great job but it took a while and it was not completed all the way so he has to return to the business.
Category: Collision
Service Date: 11/15/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Susan S. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Susan said the service was awesome. Her vehicle was delayed by 24 hours because the employees wanted to make sure the paint work was okay. The employees kept her well informed, were helpful in making sure she had another vehicle to drive and did a follow up call. This was a great experience for her.
Category: Collision
Service Date: 11/15/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Brett F. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brett said the business did everything he needed them to do and they did the work on time.
Category: Collision
Service Date: 11/08/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Alex H. on 11/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Alex said he is not completely satisfied with the paint work. They painted his vehicle and did not let it set so it bubbled.
Category: Collision
Service Date: 11/17/2017
Review Created: 11/27/2017
This review was collected via phone interview by Customer Research Inc.
Morgan W. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Morgan said the facility was able to provide her with information.
Category: Collision
Service Date: 11/14/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Brian B. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said this business did everything on schedule and kept in touch with him about the progress. They did a great job.
Category: Collision
Service Date: 10/13/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Justin B. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Justin's wife. She said she really appreciates how she was kept updated throughout the whole process.
Category: Collision
Service Date: 10/18/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Alyson O. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Emmeline. She said the business was quick and friendly.
Category: Collision
Service Date: 10/19/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Samuel M. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Samuel said this business was quick and they kept him informed during the work. The vehicle was delayed by two days because of a parts delay.
Category: Collision
Service Date: 10/09/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
Skyler P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Skyler said the business is quick and made room for his vehicle.
Category: Collision
Service Date: 10/12/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
Kristine C. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kristine said the business was great to work with and they kept her updated during the process.
Category: Collision
Service Date: 10/11/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
Sherri S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sherri said the staff was very helpful and fast. Her service was done before the time promised.
Category: Collision
Service Date: 10/02/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Perla M. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Perla said the business was able to fix the vehicle.
Category: Collision
Service Date: 10/07/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Ester M. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ester said she was satisfied with the work and the customer service. Her vehicle looked like there had been no damage done to it and was finished in a timely manner. Josh really made her feel comfortable, really cared about her happiness and answered all her questions.
Category: Collision
Service Date: 10/05/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Mohan D. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mohan said they did a good job. He learned about this business when he ran a Google search.
Category: Collision
Service Date: 09/25/2017
Review Created: 10/07/2017
This review was collected via phone interview by Customer Research Inc.
Monica W. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Monica said the business is very professional.
Category: Collision
Service Date: 09/11/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 832 in total