Cascade Collision Repair - Orem

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

906 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


CS
Carl S.
Elk Ridge, UT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Carl said the employees seemed to know what they're doing, and they presented themselves well. He got estimates from other places, and the people at this business were more professional than the competition. They acted like they wanted his business, not just his money.
This review was collected via phone interview by Customer Research Inc.

CS
Cahlan S.
Orem, UT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Cahlan said the staff did a good job and communicated well. His vehicle was ready a week earlier than promised. He heard about this business through Google.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Orem, UT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Collision
David said the business always takes care of him.
This review was collected via phone interview by Customer Research Inc.

RE
Raymond E.
Orem, UT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Collision
Raymond said his vehicle was a total loss. The business did a good job.
This review was collected via phone interview by Customer Research Inc.

BT
Boyd T.
Orem, UT
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Collision
Boyd said this business did a very, very good job. He would take his vehicle back if the insurance needed, His vehicle was returned very clean and the facility itself was very clean as well.
This review was collected via phone interview by Customer Research Inc.

SF
Steven F.
Orem, UT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Collision
Steven said everything turned out great and the process was pretty easy from beginning to end. Everything was perfect.
This review was collected via phone interview by Customer Research Inc.

JH
Jon H.
Eagle Mountain, UT
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2018 Category: Collision
Spoke with Jessica. She said the business did a good job with the repair, but they kept extending the date when she was supposed to get it back. They changed the date a total of three different times. Her vehicle was late by a total of 6 days, the cause of the delay was due to the wrong parts being delivered.
This review was collected via phone interview by Customer Research Inc.

BC
Bret C.
Utah
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Collision
Spoke with Wanda. She said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CS
Courtney S.
Utah
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05/31/2018 Category: Collision
Spoke with Courtney's husband. He said he had a good experience from the first initial quote.
This review was collected via phone interview by Customer Research Inc.

AP
Adam P.
Utah
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2018 Category: Collision
Adam said this business did a good job. There were a couple minor items they missed, so he will take the vehicle back.
This review was collected via phone interview by Customer Research Inc.

NR
Nubia R.
Utah
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Collision
Nubia said that no paint work was performed on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MP
Mandy P.
Utah
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Collision
Mandy said they made her vehicle look brand new.
This review was collected via phone interview by Customer Research Inc.

BW
Brad W.
Utah
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Collision
Brad said the staff took care of him.
This review was collected via phone interview by Customer Research Inc.

GW
Gretchen W.
Utah
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05/15/2018 Category: Collision
Gretchen said the facility was able to fit her in for the repairs right away. The receptionist did a good job. The repairs took a few days longer than expected. They found additional damage under the vehicle and had to order parts.
This review was collected via phone interview by Customer Research Inc.

MT
Michael T.
Utah
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Collision
Michael said the staff did good work and they did it quickly.
This review was collected via phone interview by Customer Research Inc.

RK
Roger K.
Utah
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05/02/2018 Category: Collision
Roger said the staff did a good job and communicated well. He was satisfied with the paint although the left side does not match the right side because the area has previous been painted. They did the best they could.
This review was collected via phone interview by Customer Research Inc.

VG
Von G.
Utah
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Collision
Von said they handled everything in a timely manner, it was smooth and easy. It was done well.
This review was collected via phone interview by Customer Research Inc.

CS
Craig S.
Utah
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Collision
Craig said there is still a small paint issue that needs to be addressed.
This review was collected via phone interview by Customer Research Inc.

JW
Jeryl W.
Utah
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Collision
Jeryl said the employees had good customer service. They were efficient and on time. He had a good experience.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Utah
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Collision
Dennis said they did a great job. He stated he thinks he found the business online.
This review was collected via phone interview by Customer Research Inc.