Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

954 Reviews

97% Would Recommend
Latest Review 5 days ago

Reviews


HL
Hajoo L.
Castro Valley, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018 Category: Service
Spoke with Lynn. She said that the service she received was very good.
This review was collected via phone interview by Customer Research Inc.

DF
Dennis F.
El Dorado Hills, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Dennis said the staff did a good job, and he would recommend the facility to others.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Castro Valley, CA
Porsche Boxster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
Chris said the business was very good.
This review was collected via phone interview by Customer Research Inc.

SJ
SHERONICA J.
San Leandro, CA
BMW X6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2018
Excellent service! Experienced technicians
The Company provide 5 Star service.

CM
Carol M.
San Lorenzo, CA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Carol said the business gave good service.
This review was collected via phone interview by Customer Research Inc.

MB
Manny B.
Castro Valley, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Manny said he appreciated that the staff at this business explained what was up with his vehicle when some warning lights came on. They told him to bring it in right away. When he did, they provided good service.
This review was collected via phone interview by Customer Research Inc.

AP
Adrienne P.
Castro Valley, CA
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Adrienne said the service was good and not too expensive.
This review was collected via phone interview by Customer Research Inc.

GH
GEORGE H.
Hayward, CA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018
Customer
Fast and friendly

TT
Tj T.
Castro Valley, CA
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
TJ said the service was really good, and the employees helped him out when he was in a pinch.
This review was collected via phone interview by Customer Research Inc.

BN
BARBARA N.
Castro Valley, CA
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018
Smog check
I needed a Smog check to renew my registration. They took my car in immediately and I had it back in less than 1/2 hour. Castro Valley Union 76 is the BEST!

KL
Keith L.
Castro Valley, CA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Keith said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

JV
JUDY V.
Castro Valley, CA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018
Battery replacement
I thought that possibly the starter or alternator had gone out but when they checked it they found it was just the battery, They replaced it and we were good to go within a couple of hours. One thing I really like about this shop is that they only do what is necessary - they do not try and get you to buy other services if they are not needed.

SM
SCOTT M.
Hayward, CA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2018
Preventative maintenance
Brought car in for service. Got a fair price and oil change and tire rotation completed within 2 hours. Convenient location in Castro Valley.

MW
MARGUERITE W.
San Lorenzo, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
Great quality work
The workers are friendly, loyal felt I could trust their opinion and the work they did on my car.

MM
Manual M.
Castro Valley, CA
Mercedes-Benz E430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Manual said the staff were very helpful. They did the job well and quickly.
This review was collected via phone interview by Customer Research Inc.

AM
Arturo M.
Castro Valley, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Spoke with Fely. She said the staff did a good job and she was happy with the service.
This review was collected via phone interview by Customer Research Inc.

EG
Edward G.
Hayward, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Edward said the staff did everything in a timely, efficient, courteous manner.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Castro Valley, CA
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Kevin said the business installed a new starter on his vehicle. So far, everything is working fine. The teeth seem tight, but he thinks it is because it is new.
This review was collected via phone interview by Customer Research Inc.

LB
Lance B.
San Lorenzo, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Lance said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GM
George M.
Hayward, CA
Chevrolet Colorado
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/10/2018 Category: Service
George said he was charged $114 for the timing belt and he came off.
This review was collected via phone interview by Customer Research Inc.