Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

986 Reviews

98% Would Recommend
Latest Review about 14 hours ago

Reviews


CL
Charles L.
Oakland, CA
Chevrolet Astro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017 Category: Service
Charles said the business was straightforward and informative. They did good work.
This review was collected via phone interview by Customer Research Inc.

FS
FRANKLIN S.
San Leandro, CA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017
Job done
Just are!

JV
JUDY V.
Castro Valley, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017
Replacement of back light fixture
Excellent. In and out in 15 minutes.

CW
Cory W.
Castro Valley, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2017 Category: Service
Cory said he appreciated the staff remembering who he was and what the details for the repairs on his vehicle were.
This review was collected via phone interview by Customer Research Inc.

RS
RENEE S.
Hayward, CA
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2017
Made an appt. on Friday for Saturday @ 9:00 am. I was in a little after 9 and out within 35 min for my oil change.
I had questions about my car & the guy from UCLA was very informative & helpful with feedback.

BC
B.J. C.
Hayward, CA
HUMMER H2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
B.J. said the business was friendly, thorough and they did a good job. They were quick to contact her saying the service would only take hours and they were done when they said they would be.
This review was collected via phone interview by Customer Research Inc.

CP
Charles P.
Castro Valley, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2017 Category: Service
Charles said the son of the owner was hard working. He communicated well and he did a good job. He was very happy with the service he received.
This review was collected via phone interview by Customer Research Inc.

CN
CY N.
Oakland, CA
Toyota Prius v
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2017
Long time custumer
I needed helpwith shirt notice and in the middle of my work day. Jay helped me out and had me out of there in no time at all
jack M. from Castro Valley Union 76 responded on 09/13/2017

Thank you Cy for your kind.words.


JE
James E.
Hayward, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
James said the business is quick and he has no problems with them. They take good care of him and everything always works out well.
This review was collected via phone interview by Customer Research Inc.

JV
JUDY V.
Castro Valley, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2017
Smog check
Completed very quickly. Employees are always super friendly.

ML
Melisa L.
Hayward, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Melisa said this business completed the service on her vehicle in the time frame they gave her and she was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

EH
Elaine H.
Castro Valley, CA
Ford Escort
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Elaine said she has had work done at this facility before and she's been satisfied.
This review was collected via phone interview by Customer Research Inc.

IR
Irene R.
Oakland, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Irene said staff has been really good with their service. They are honest.
This review was collected via phone interview by Customer Research Inc.

WT
Wilma T.
Castro Valley, CA
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/21/2017 Category: Service
Wilma said this business has always done good work but it broke down again. They are good and family oriented.
This review was collected via phone interview by Customer Research Inc.

KP
KENNEDY P.
Castro Valley, CA
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2017
Professional
Good service

MM
Mark M.
Castro Valley, CA
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017 Category: Service
Mark said he called a number of places looking for someone to do a smog test for his vehicle. They are the only ones that had the machine to smog test vehicles older than 2000. They did their job and he has no reservations of using them again. They have a nice clean waiting room and took care of it while he was there, it was all done quickly.
This review was collected via phone interview by Customer Research Inc.

YF
YOLANDA F.
Castro Valley, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017
Quick, proactive in communicating future repairs.
I appreciate that their usual able to take my vechile when it's convenient for me.

BJ
Benjamin J.
Toronto, ON
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2017 Category: Service
Benjamin said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

HA
Horea A.
Oakland, CA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017 Category: Service
Horea said the service was good. They were very helpful and the customer service was really good.
This review was collected via phone interview by Customer Research Inc.

MC
Mark C.
Castro Valley, CA
Mazda Protege5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Mark said year after year he continuously goes back to the business for his smog checks. He stated he feels they do the best job for him.
This review was collected via phone interview by Customer Research Inc.