Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

957 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


BM
BRENDA M.
Castro Valley, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017
PT cruiser
The work was done within a few hours.The station is close to home.

KS
Ken S.
Walnut Creek, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2017 Category: Service
Ken said this business did everything he wanted them to do and they found problems with the brakes. He said he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

LS
LISA S.
Castro Valley, CA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017
Honest and Reliable
Thank you, Jack and crew!

GL
GERRY L.
Castro Valley, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2017
They are very knowledgeable in answering all my questions. Fast and curtious service. They go the extra mile.
They are very knowledgeable in answering all my questions. Fast and courteous service. They go the extra mile.

PC
PRAVEEN C.
Newark, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2017
Timely service
Great service

JH
Jessica H.
Castro Valley, CA
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Spoke with Steve. He said he appreciates the service at this business. He had a lot of questions and they were very helpful. They did the work in a timely manner and he would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
California
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Steve said this business was really good and the employees were excellent. He also appreciated the great work provided by Sanji.
This review was collected via phone interview by Customer Research Inc.

DC
Dolores C.
Castro Valley, CA
Subaru Baja
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Dolores said this business has excellent customer service. Even though they were busy, they took care of her vehicle right away, and she was done in 10 minutes. They are friendly, outstanding, and straight forward.
This review was collected via phone interview by Customer Research Inc.

TT
Tina T.
Castro Valley, CA
Acura Integra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2017 Category: Service
Tina said this business was professional and helpful. They do whatever it takes to get the job done.
This review was collected via phone interview by Customer Research Inc.

JL
Joseph L.
Hayward, CA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017 Category: Service
Joseph said the business was reliable. They provide great service and they have a clean facility.
This review was collected via phone interview by Customer Research Inc.

LM
LYDIA M.
San Leandro, CA
Porsche Cayman
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017
Outstanding service
I highly recommend Castro Valley Union 76. I had a car emergency, Jack got me in the same day and quickly resolved the issue. The mechanics here are highly skilled, the pricing is reasonable, so happy this place was recommended to me. Thanks again Jack :-) .The customer service here is outstanding, I will bring my car here for all servicing in the future.

DO
DIAHANN O.
Castro Valley, CA
Mazda 6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017
Integrity and excellent service
I am totally satisfied to the highest degree.

BN
BARBARA N.
Castro Valley, CA
Saturn Ion 2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017
Recent Car service at Castro Valley Union 76
I am always totally happy with the work repairs on my car at Castro Valley Union 76. I have been a customer since the early 80s and have never been disappointed. Why go anywhere else?

JR
Jaime R.
Hayward, CA
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017 Category: Service
Jaime said they were really good, fast and nice. He was satisfied.
This review was collected via phone interview by Customer Research Inc.

JG
Jeannie G.
Hayward, CA
Chevrolet Celebrity
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017 Category: Service
Jeannie said she has been satisfied with them for years, and Jay is good for the business.
This review was collected via phone interview by Customer Research Inc.

WR
William R.
Castro Valley, CA
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
William said this business provided quick service, they had good customer service and pricing.
This review was collected via phone interview by Customer Research Inc.

GJ
Gerald J.
Hayward, CA
Toyota Previa
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/12/2017 Category: Service
Gerald said this business provided good service. However, they did not inform him that he had a factory alarm on his vehicle.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 05/14/2017

Mr Gerald we did know the after alarm was causing your car not to start, some of these modesl came with factor alrm some did not, sorry we did not know that you were not aware of the factory alarm.


SK
Sophia K.
Dublin, CA
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017 Category: Service
Sophia said the business had great customer service. They were easy to work with.
This review was collected via phone interview by Customer Research Inc.

TC
Timothy C.
San Bruno, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017 Category: Service
Timothy said this business serviced his vehicle very quickly, he went in for a smog test and it was done in 20 minutes. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

MS
MANUELA S.
Hayward, CA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2017
Service
Great