Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

3272 Reviews

ReScore Reviews™ (179)

ReScore
Overall Rating 4.8100534/5Overall Rating 4.8100534/5Overall Rating 4.8100534/5Overall Rating 4.8100534/5rating 4.8100534
Original
Overall Rating 2.1676/5Overall Rating 2.1676/5rating 2.1676rating 2.1676rating 2.1676
93% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


RB
Rolando B.
Las Vegas, NV
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Friendly Staff
Ms. Rebecca was outstanding!

Verified Customer
Las Vegas, NV
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Convenient and friendly
I have a service advisor that knows me, my car and provides good honest advice regarding my auto maintenace.

JK
James K.
Las Vegas, NV
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great people and great service
I repeatedly return to Centennial Hyundai to get my Santa Fe serviced. From making the appointment to leaving the shop with a fresh car wash, the entire experience is a pleasure.

DC
Debra C.
North Las Vegas, NV
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Excellent service
Had a dead battery, called to bring in car , fit me in and had my car ready in a timely manner. Always very professional and personable.

TB
Tyronne B.
Las Vegas, NV
2013 Hyundai Sonata
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/12/2018 Category: Service
Bad customer service
While there may be stellar customer care reps at this particular dealership, my interaction with Jordan was far from acceptable. The lack of follow through/client interaction ended with me choosing a different Hyundai dealership to service my vehicle.
KEVIN B. from Centennial Hyundai responded on 10/12/2018

Thank you for your feedback Tyronne, it is important ot us.


Verified Customer
Las Vegas, NV
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Always courteous and helpful.
Great as always.

Verified Customer
North Las Vegas, NV
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Great
Rachel was amazing at getting me in and out quickly.

KU
Kimberley U.
North Las Vegas, NV
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Awesome
Customer Service, Friendliness and Accommodating attitude of staff

AF
Alfonso F.
North Las Vegas, NV
2019 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Corey was an asshole
Nah he was cool everything was great best service I've ever experienced.

JV
Jennifer V.
Las Vegas, NV
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Service
Happy they took me and serviced my car !
KEVIN B. from Centennial Hyundai responded on 10/12/2018

Thank you Jennifer, we appreciate your survey very much.


Verified Customer
North Las Vegas, NV
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Great customer service
I can say that my expectations were met with the outstanding curstomer service!
I got a rental immediately and my car was repaired at no cost due to the great warranty offered by Hyundai.
KEVIN B. from Centennial Hyundai responded on 10/12/2018

Thank you for your feedback, it is important to me.


Verified Customer
Las Vegas, NV
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Good & friendly people who help u
Overall experience was excellent
KEVIN B. from Centennial Hyundai responded on 10/12/2018

Thank your for your feedback, it is important to us.


RS
Ronald S.
Las Vegas, NV
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Professionalism
The professionalism displayed by the service reps was outstanding.
KEVIN B. from Centennial Hyundai responded on 10/12/2018

Thank you for your feedback Ronald, it is important to us.


PC
Patrice C.
Las Vegas, NV
2009 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Great Service!
I was impressed by the speed of service for my oil change. Rebecca took very good care of me. Her service was exemplary; by far the best attendant I have had there!
KEVIN B. from Centennial Hyundai responded on 10/11/2018

Thank you Patrice, your survey means a lot to us.


TV
Tony V.
Las Vegas, NV
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Awesome customer service!!
The service are all professionals and wouldn't take my Hyundai anywhere else for repairs.
KEVIN B. from Centennial Hyundai responded on 10/11/2018

Thank you for your survey Tony, we appreciate your business.


RU
Ricardo U.
North Las Vegas, NV
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Bryan Z is the best service rep I've worked with!!!
I can always count on Bryan to give me excellent customer service. This is my second car I've entrusted to him and he takes great care of them. Thanks Bryan!!!
KEVIN B. from Centennial Hyundai responded on 10/11/2018

Thank you for your survey Ricardo, we appreciate your business.


LL
Luke L.
Las Vegas, NV
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Awesome
Always great service and quick when you make an appointment
KEVIN B. from Centennial Hyundai responded on 10/11/2018

Thank you Luke, your survey means a lot to us.


WA
Wendy A.
Las Vegas, NV
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Jordan outstanding!
Jordan went above and beyond to make sure my questions were answered; and the service was completed correctly in a timely manner.
KEVIN B. from Centennial Hyundai responded on 10/11/2018

Thank you Wendy, we appreciate your survey very much.


WM
William M.
Las Vegas, NV
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Service
Call ahead for service appointment minimal waiting time Comfortable lounge
KEVIN B. from Centennial Hyundai responded on 10/11/2018

Thank you for your feedback William, it is important to us.


JE
James E.
North Las Vegas, NV
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Outstanding Services
Great customer service, very knowledgeable, friendly, great work ethics.
KEVIN B. from Centennial Hyundai responded on 10/11/2018

Thank you for your survey James, we appreciate you very much.