Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

3060 Reviews

ReScore Reviews™ (178)

ReScore
Overall Rating 4.8089876/5Overall Rating 4.8089876/5Overall Rating 4.8089876/5Overall Rating 4.8089876/5rating 4.8089876
Original
Overall Rating 2.16292/5Overall Rating 2.16292/5rating 2.16292rating 2.16292rating 2.16292
93% Would Recommend
100% Business Response
Latest Review 38 minutes ago

Reviews


TS
Teresa S.
North Las Vegas, NV
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Service
Rachel was great. She got everything done in the time she said it would be done and kept me informed. Everything is working great, so the mechanics working on the car definitely know what they’re doing!

DF
Darlene F.
North Las Vegas, NV
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Great Service
Never an issue with service here!

MM
Mark M.
Las Vegas, NV
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Geat service
I have been going to Centennial Hyundai since it opened here and have always been very pleased. The service write Brian does an excellent job of taking care of me. I would highly recommend this service department.

Verified Customer
Las Vegas, NV
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
friendly, knowledgeable people
friendly, knowledgeable people
KEVIN B. from Centennial Hyundai responded on 08/20/2018

Thank you for your feedback, it is important to us.


GS
Gary S.
Las Vegas, NV
2013 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018 Category: Service
Excellent service
Excellent service by Bryan in the service department, he kept me well informed and updated on my vehicle. I was also really impressed by how fast you guys received the parts needed to complete the job. Overall .. Excellent work!

Thank You!!!
KEVIN B. from Centennial Hyundai responded on 08/20/2018

Thank you for your feedback Gary, it is important to us.


Verified Customer
Las Vegas, NV
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Elantra
They were able to service my vehicle despite the fact it was the end of the day.
KEVIN B. from Centennial Hyundai responded on 08/20/2018

Thank you for your feedback, it is important to us.


Verified Customer
Las Vegas, NV
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Service
Great service
KEVIN B. from Centennial Hyundai responded on 08/20/2018

Thank you for your feedback, it is important to us.


SQ
Sidney Q.
Las Vegas, NV
2014 Hyundai Elantra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/17/2018 Category: Service
No calls, no car loan service
Day 2 when i was supposed to pick up no calls were made and I tried and no one ever called back till day 3 around 10am. Also had to keep my car to fix and didn’t offer a loaner car. Car had a serious fix. I ended up getting a rental and Hyundai paying for it.
KEVIN B. from Centennial Hyundai responded on 08/20/2018

Thank you for your feedback Sidney, it is important to us.


BG
Barry G.
Henderson, NV
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
August 9th service
Always treated professionally and work finished in a reasonable time frame.
KEVIN B. from Centennial Hyundai responded on 08/20/2018

Thank you for taking the time Barry, it means a lot to us.


KP
Katherine P.
North Las Vegas, NV
2013 Hyundai Azera
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Another great visit
I continue to have excellent service here! Corey is always courteous and professional, and keeps me informed before anything is done with my vehicle. The facility is incredibly clean and open. I am always impresssed with the staff!
KEVIN B. from Centennial Hyundai responded on 08/20/2018

Thank you Katherine, we appreciate your survey very much.


Verified Customer
Las Vegas, NV
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Great Service
Great place to take your car for service.
KEVIN B. from Centennial Hyundai responded on 08/20/2018

Thank you for your feedback, it is important to us.


ML
Margaret L.
Las Vegas, NV
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Will Return
Honest and Professional
KEVIN B. from Centennial Hyundai responded on 08/20/2018

Thank for your survey Margaret, it means a lot to us.


CD
Charles D.
Las Vegas, NV
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
extra friendly
The service was immediate and friendly. The showroom is cleaner than clean, I would not hesitate to bring my wife into the store.
KEVIN B. from Centennial Hyundai responded on 08/20/2018

Thank you Charles, we appreciate your survey very much.


SP
Sarah P.
Las Vegas, NV
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Why Centennial
Jordan is one of your greatest assets in the service department . He went above and beyond.
KEVIN B. from Centennial Hyundai responded on 08/16/2018

Thank you for taking the time Sarah, we appreciate your business very much.


RS
Radu S.
Las Vegas, NV
2016 Hyundai Azera
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/15/2018 Category: Service
A big waiste of time !
2 hours for an oil and filter change is unacceptable. I am not coming back to this dealership.
KEVIN B. from Centennial Hyundai responded on 08/15/2018

Thank you for your feedback Radu, so basically we did the oil change and wash in 1 and a half hrs and you cost yourself 40 min by coming in early. And we caused the two hour oil change? Okay.


Verified Customer
Las Vegas, NV
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great job
My oil change went smoothly and they also washed my car after.
KEVIN B. from Centennial Hyundai responded on 08/16/2018

Thank you for your feedback, it is important to us.


WJ
Warwas J.
Las Vegas, NV
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Awesome service!!!
Always take time to answer all my questions without rushing me.
KEVIN B. from Centennial Hyundai responded on 08/16/2018

Thank you for taking the time Jeff, it measn a lot to us.


RC
Richard C.
Las Vegas, NV
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great Service
Bought my SUV in for some service. The team was great, they found the issue and fixed it. Even got a car wash.
KEVIN B. from Centennial Hyundai responded on 08/16/2018

Thank you for your survey Richard, we appreciate your business.


TR
Thomas R.
Las Vegas, NV
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Service
Great
KEVIN B. from Centennial Hyundai responded on 08/16/2018

Thank you for your survey Thomas, it is important to us.


Verified Customer
Las Vegas, NV
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Awesome service
Awesome service , quick check in service, very detailed, provided recommendations up front with no surprises, very friendly, good customer svc
KEVIN B. from Centennial Hyundai responded on 08/16/2018

Thank you for your feedback, it is important to us.