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Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

413 Reviews

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LM
LISA M.
Warren, OH
Saturn Aura
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/03/2017
Diminishing Service and Trust
I've been a customer for many years and was always happy with service but lately things have changed. I was overcharged for an extra set of rear brake pads which would never had been discovered if I hadn't checked my bill and the credit was not in my account. I had to ask for it next time my car was serviced. The last several times I have pulled away after service with very low and uneven tire pressure. When I returned to have them filled, they were filled to 38, 39, 40 and 41! Way beyond the 30 psi that is marked on the door. That tells me that there is no attention to detail and questionable trust in customer service.

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