Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

913 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
East Syracuse, NY
Toyota 4Runner
Verified Customer
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11/20/2018
Best deal
They are a caring, best service shop, inexpensive and will take care of you in short notice even in short staff days.

JE
JAMES E.
Cicero, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Very pleasant experience...
Excellent service experience

KS
KATHY S.
Cicero, NY
Subaru Outback
Verified Customer
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11/17/2018
always convenient, timely..good work fair prices
done before estimated time, shuttle makes it so convenient. best service

DC
DANIEL C.
North Syracuse, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Honest and reliable.
They are honest and reliable and stand behind their work.

VC
VICKI C.
Cicero, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Courteous, prompt and customer FRIENDLY service...
In a world that has lost sight of “customer service,” Chandler Automotive has reinstated it. They gave me a pleasant ride to work, called me to keep me abreast of the service they needed to perform and the tech actually worked through his lunch hour so as to not keep me waiting! Now, that’s customer service!!!! I will gladly remain a customer there.

DT
Daniel T.
Cicero, NY
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Daniel said he made an appointment with this business and they had his parts ready when he arrived. They had him out within a couple hours.
This review was collected via phone interview by Customer Research Inc.

DW
DONNA W.
Minoa, NY
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Friendly
Went in for snow tires and oil change.Ended up being told I need front brakes.I trust this place so much I never question extra work.So friendly, informative. Pleasant to sit if you choose to.Just a great place for all my car needs.

KH
KEVIN and SARAH H.
Cicero, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Very good service
I'm glad I never have to think about where to have my vehicles serviced. There is one person there, I think his name is Andy. He really knows how to run things.

DM
Douglas M.
Clay, NY
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Spoke with Douglas's wife. She said they were efficient. They were nice. Also, they have a massage chair in their waiting area.
This review was collected via phone interview by Customer Research Inc.

DP
Don P.
North Syracuse, NY
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Don said he's been doing business with this facility for years and he gets great service.
This review was collected via phone interview by Customer Research Inc.

RD
ROBERT D.
Liverpool, NY
GMC Pickup
Verified Customer
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11/06/2018
great people
Again great service

RM
RICHARD M.
Cicero, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
oldest k I spspect, and longest continuing client,
competent, trustworthy, caring, accommodating

LC
Lee C.
Cicero, NY
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Lee said they were on time and the price was right. They did a good job.
This review was collected via phone interview by Customer Research Inc.

BS
Bruce S.
Cicero, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Roseann. She said they are very knowledgeable, friendly and professional.
This review was collected via phone interview by Customer Research Inc.

GM
Gregory M.
Bridgeport, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Gregory said this business offers good service.
This review was collected via phone interview by Customer Research Inc.

PS
PAT S.
Kirkville, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Chandler's
Great service, great people! I've been a customer since 1993.

GM
George M.
Brewerton, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
George said he's been doing business at the facility for over 40 years, and has never had a problem with them. He has a wonderful relationship with the staff.
This review was collected via phone interview by Customer Research Inc.

JC
JIM C.
Syracuse, NY
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Jim's assessment
Friendly, knowledgeable, reliable, convenient, cost effective.
Andy P., Manger from Chandler Automotive Sales & Service responded on 10/23/2018

Thank you for your business. We appreciate your response and look forward to assisting you with all of your vehicle needs.

Management Team
Chandler Automotive Service
315-699-5743

JM
Jim M.
Cicero, NY
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Spoke with Kim. She said the service was excellent. The employees treated her well..
This review was collected via phone interview by Customer Research Inc.

GR
Gerald R.
Cicero, NY
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Gerald said the business was great and they were quick. The price wasn't horrible.
This review was collected via phone interview by Customer Research Inc.
Andy P., Manger from Chandler Automotive Sales & Service responded on 10/23/2018

We appreciate the opportunity to service your truck and look forward to assist you in the future.

Management Team
Chandler Automotive Service
315-699-5743