Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

947 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 3 days ago

Reviews


CK
CAROL OR JON K.
Liverpool, NY
Dodge Grand Caravan
Verified Customer
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02/13/2019
Amazing Customer Service!!!
As always we are so grateful for the knowledge and caring staff! You are always greeted with a smile and I know that my families safety is their first concern!
Andy P., Manger from Chandler Automotive Sales & Service responded on 02/13/2019

Thank you Carol!!! We aprreciate you confidence and enjoy seeing you.

Management Team
Chandler Automotive Service
315-699-5743

Verified Customer
Bridgeport, NY
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Great friendly service
Great friendly service. I have never had an issue with dishonesty or high pressure service to do more.

CC
CINDY ** C.
Bridgeport, NY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Awesome people
Great people awesome business
Andy P., Manger from Chandler Automotive Sales & Service responded on 02/13/2019

Thank you for your great review!  We appreciate it!

Management Team
Chandler Automotive Service
315-699-5743

KH
KEVIN and SARAH H.
Cicero, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
The Chandler People
We would never go anyplace else. That guy named Andy is amazing!
Andy P., Manger from Chandler Automotive Sales & Service responded on 02/13/2019

Yes, Andy is amazing!  We appreciate your business!

Management Team
Chandler Automotive Service
315-699-5743

SS
Steven S.
Syracuse, NY
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Steven said the business always does a great job. He goes every year to get his vehicle inspection.
This review was collected via phone interview by Customer Research Inc.

JO
John O.
Bridgeport, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
John said he was completely satisfied with their good work and prices.
This review was collected via phone interview by Customer Research Inc.

BE
BEN E.
Syracuse, NY
Acura TLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Tires
Always a good experenc

DP
DIANE P.
Cicero, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Best customer service
I have never been disappointed with Chandler’s customer service, honesty, and excellent work. I had a headlight that I had installed by Chandler that was going out intermittently. I took it to my Subaru dealer because I thought it may have been a connection problem. The dealer said it was the bulb and wanted to charge me a ridiculous rate. I said no thank you. Chandler took me in the same day I called. They explained different scenarios in detail to me, rechecked my connections, and the bulb. They came back to me with the faulty bulb that had a hairline crack, hardly visible. They replaced it for me at no charge. Can’t beat that! I am in the process of buying a new car but I will return for routine maintenance not covered by my new car warranty.
Andy P., Manger from Chandler Automotive Sales & Service responded on 02/06/2019

We appreciate your business and great review.  Thank you for your confidence in our service! 

Management Team
Chandler Automotive Service
315-699-5743

BS
BRIAN S.
Syracuse, NY
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019
Great service
Was quick, easy and great service and always professional

Verified Customer
Chittenango, NY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Service great as always
Customer service is the best, always looking out for the customer.
Andy and the team are an asset to the business.

AK
AL K.
Camillus, NY
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Great people, great staff, great work!
I have been bring my vehicles to them for years. Always happy with their staff and services performed. Outstanding place to go for your automotive care.

DS
Dewey S.
Cicero, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Dewey said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WL
William L.
Syracuse, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
William said the staff members are courteous, professional, clean and kept. They are great.
This review was collected via phone interview by Customer Research Inc.

RM
RUSS M.
Bridgeport, NY
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
Another Nice Visit
As always,I received professional friendly service.Erica went above and beyond for me in helping me with my brakes.
Andy P., Manger from Chandler Automotive Sales & Service responded on 01/14/2019

Thank you for your business.  We are happy to hear you were
pleased with your visit.

Management Team
Chandler Automotive Service
315-699-5743

JH
JAMES AND CAROL H.
Chittenango, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Service
I brought my Dodge Grand Caravan in for an indirect nope tigon and oil change.The vehicle passed inspection,but Chandlers free curtesy inspection found oil and transmission line leaks.Also the battery didn't pass their test.Chandler Automotive completed the repairs quickly.If they had not found these problems,I most likely would have been broken down alongside the road somewhere.I have been a very satisfied customer for 46 years now.Roger,and his employees have always gone the extra mile for automotive service. I am a very satisfied customer, Jim Hilgers
Andy P., Manger from Chandler Automotive Sales & Service responded on 01/14/2019

Thank you for your confidence in our service.  We appreciate your business and the great review!

Management Team
Chandler Automotive Service
315-699-5743

LZ
LINANNE Z.
Cicero, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Family Owned and Operated
Very friendly and knowledgeable staff. Thank You Chris King!

CH
CRAIG H.
Syracuse, NY
Mazda B3000
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Goodyear Wrangler tires installed and Power Steering Repair
Great Service and friendly staff/Erica and Andy .job done in a timely manor
Andy P., Manger from Chandler Automotive Sales & Service responded on 01/14/2019

Thank you! We are happy to hear you are pleased with our service.  We hope you are enjoying your new tires!

Management Team
Chandler Automotive Service
315-699-5743

RN
ROSE N.
Cicero, NY
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Trusted and friendly auto service......
I totally trust Chandler Automotive Sales and Service with my vehicle. They are family owned and operated....which means a lot to me. I highly recommend them to you and yours.
Andy P., Manger from Chandler Automotive Sales & Service responded on 01/14/2019

Thank you Rose for your confidence in us!

Management Team
Chandler Automotive Service
315-699-5743

AM
ALAN M.
Clay, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Great personnel clean waiting room
Very nice personnel clean waiting room love the message chair and they always do things at a reasonable price that’s why always return

DM
Dawn M.
Canastota, NY
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Dawn said this business is good.
This review was collected via phone interview by Customer Research Inc.