Reviews
BA
Barbara A.
New York
Kia Sorento
Verified Customer
Barbara said that the facility completed the job in a reasonable amount of time.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
James H.
Kirkville, NY
Kia Forte
Verified Customer
They have fast service and great communication.
Scotty’s got my vehicle on the road fast. They stayed in constant contact letting me know what had to be done and why. They also suggested an inexpensive, do it yourself way for me to fix another problem without trying to make any more money off of me. I have went there for years and will continue to go to Scotty’s.
Recommended
Beth S. from Scotty's Automotive Inc responded on 10/18/2019
Thanks for the 2 thumbs up!
Verified Customer
East Syracuse, NY
Dodge Journey
Verified Customer
Friendly service
I am pleased with the service I receive at Scotty’s Automotive. Easy to schedule an appointment and phone call with updates in the work done.
Recommended
Beth S. from Scotty's Automotive Inc responded on 10/18/2019
Thank you, truly appreciate this!
DC
David C.
Minoa, NY
Chevrolet HHR
Verified Customer
Unknown Problem
Dedication to the customer. I had my car towed to Scotty's after work because it wouldn't start. When they looked at the car the next day it started every time. They tried four or five times and each time the car started. One of the tires also had a screw in it that I didn't know about and it needed an oil change. They stayed late to complete everything.
Recommended
Beth S. from Scotty's Automotive Inc responded on 10/18/2019
We do everything we can to get cars done in the same day and back to the owners. Thank you Dave
MW
Mike W.
Cicero, NY
Ram 1500
Verified Customer
Service
Always on time, accommodates my schedule, reliable and reasonably priced.
Recommended
Beth S. from Scotty's Automotive Inc responded on 10/18/2019
We don't do coupons, AAA discounts, etc because we offer a lower labor rate. This benefits everyone. Thanks Mike!
Verified Customer
Minoa, NY
Kia Sedona
Verified Customer
Close to home family run
Always do a great job
Recommended
SV
Steve V.
Minoa, NY
Toyota Tundra 4WD Truck
Verified Customer
Trust, workmanship, friendly!
Highly recommend !
Recommended
RR
Ron R.
Cassville, NY
Chevrolet Silverado 1500
Verified Customer
Great service.
Scotty's Automotive provides a great service for a very reasonable price.
Very friendly, professional and organized.
Very friendly, professional and organized.
Recommended
AC
Anthony C.
Minoa, NY
Jeep Compass
Verified Customer
Anthony said that he had to have his vehicle inspected and the oil changed. Everything went well. His vehicle was ready when they said it would be. It worked out.
Recommended
This review was collected via phone interview by Customer Research Inc.
KS
Katherine S.
Kirkville, NY
Lincoln MKZ
Verified Customer
Spoke with Donald. He said they are easy to work with and he was able to get his vehicle in for an inspection and an oil change.
Recommended
This review was collected via phone interview by Customer Research Inc.
SW
Sue W.
East Syracuse, NY
Subaru Impreza Sedan
Verified Customer
welcoming, trustworthy, reasonable
Scotty's is very welcoming with all interactions. They are very trustworthy. The communication between them and their customer is great.
Recommended
Beth S. from Scotty's Automotive Inc responded on 09/20/2019
Thank you for the thumbs up!!
DM
Dale M.
Minoa, NY
Verified Customer
Always Great Service
Always great service and friendly atmosphere.
Recommended
MH
Matt H.
East Syracuse, NY
Mitsubishi Lancer
Verified Customer
Friendly service
Very down home greetings and follow through till service is complete. Willing to take time and answer questions. First time visit with excellent results.
Recommended
Beth S. from Scotty's Automotive Inc responded on 09/16/2019
Thanks Matt, hope to see you again!
VW
Valerie W.
Minoa, NY
Nissan Versa Note
Verified Customer
Valerie said she has been there only a few times. They are always courteous and they get the job done. They have better prices than most automotive businesses she has gone to. She added she wouldn't go any place else, now.
Recommended
This review was collected via phone interview by Customer Research Inc.
Beth S. from Scotty's Automotive Inc responded on 09/16/2019
You're so sweet! Thank you for the thumbs up!
DF
Diane F.
Minoa, NY
Kia Sportage
Verified Customer
Had a check up
Didn’t have a appt. , took me anyways. They are alway great! So very appreciative of how wonderful and excellent they are ! They know their job. Would definitely recommend them
Recommended
MW
Mike W.
Cicero, NY
Ram 1500
Verified Customer
Honesty
Always honest and trustworthy.
Recommended
KD
Kathy D.
Kirkville, NY
Kia Sportage
Verified Customer
Kathy said the employees complete the service she wanted. They provided convenient service. They completed the service in timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
SC
Steve C.
Manlius, NY
Toyota Tundra 4WD Truck
Verified Customer
Steve said the service was done quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
NY
Chevrolet Malibu
Verified Customer
Quick and Efficient
Very quick and efficient service. Friendly as well.
Recommended
Beth S. from Scotty's Automotive Inc responded on 08/29/2019
We aim to please! Thanks!
JB
John B.
East Syracuse, NY
Dodge Journey
Verified Customer
Friendly and convenient
Scotty’s was recommended by a friend of mine for work to be done on my vehicle. I am very pleased that I took my friend’s advice. I found Scotty’s to be friendly, convenient and reasonable. I was called with an estimate on the repair and when it was completed. The work was done correctly the first time.
Recommended
Beth S. from Scotty's Automotive Inc responded on 08/29/2019
Thank you so much!