Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

188 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


BA
Barbara A.
New York
Kia Sorento
Verified Customer
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10/18/2019 Category: Service
Barbara said that the facility completed the job in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Kirkville, NY
Kia Forte
Verified Customer
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10/16/2019
They have fast service and great communication.
Scotty’s got my vehicle on the road fast. They stayed in constant contact letting me know what had to be done and why. They also suggested an inexpensive, do it yourself way for me to fix another problem without trying to make any more money off of me. I have went there for years and will continue to go to Scotty’s.
Beth S. from Scotty's Automotive Inc responded on 10/18/2019

Thanks for the 2 thumbs up!


Verified Customer
East Syracuse, NY
Dodge Journey
Verified Customer
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10/14/2019
Friendly service
I am pleased with the service I receive at Scotty’s Automotive. Easy to schedule an appointment and phone call with updates in the work done.
Beth S. from Scotty's Automotive Inc responded on 10/18/2019

Thank you, truly appreciate this!


DC
David C.
Minoa, NY
Chevrolet HHR
Verified Customer
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10/12/2019
Unknown Problem
Dedication to the customer. I had my car towed to Scotty's after work because it wouldn't start. When they looked at the car the next day it started every time. They tried four or five times and each time the car started. One of the tires also had a screw in it that I didn't know about and it needed an oil change. They stayed late to complete everything.
Beth S. from Scotty's Automotive Inc responded on 10/18/2019

We do everything we can to get cars done in the same day and back to the owners.  Thank you Dave


MW
Mike W.
Cicero, NY
Ram 1500
Verified Customer
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10/06/2019
Service
Always on time, accommodates my schedule, reliable and reasonably priced.
Beth S. from Scotty's Automotive Inc responded on 10/18/2019

We don't do coupons, AAA discounts, etc because we offer a lower labor rate.  This benefits everyone.  Thanks Mike!


Verified Customer
Minoa, NY
Kia Sedona
Verified Customer
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09/29/2019
Close to home family run
Always do a great job

SV
Steve V.
Minoa, NY
Toyota Tundra 4WD Truck
Verified Customer
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09/26/2019
Trust, workmanship, friendly!
Highly recommend !

RR
Ron R.
Cassville, NY
Chevrolet Silverado 1500
Verified Customer
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09/23/2019
Great service.
Scotty's Automotive provides a great service for a very reasonable price.
Very friendly, professional and organized.

AC
Anthony C.
Minoa, NY
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2019 Category: Service
Anthony said that he had to have his vehicle inspected and the oil changed. Everything went well. His vehicle was ready when they said it would be. It worked out.
This review was collected via phone interview by Customer Research Inc.

KS
Katherine S.
Kirkville, NY
Lincoln MKZ
Verified Customer
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09/20/2019 Category: Service
Spoke with Donald. He said they are easy to work with and he was able to get his vehicle in for an inspection and an oil change.
This review was collected via phone interview by Customer Research Inc.

SW
Sue W.
East Syracuse, NY
Subaru Impreza Sedan
Verified Customer
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09/19/2019
welcoming, trustworthy, reasonable
Scotty's is very welcoming with all interactions. They are very trustworthy. The communication between them and their customer is great.
Beth S. from Scotty's Automotive Inc responded on 09/20/2019

Thank you for the thumbs up!!


DM
Dale M.
Minoa, NY
Verified Customer
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09/18/2019
Always Great Service
Always great service and friendly atmosphere.

MH
Matt H.
East Syracuse, NY
Mitsubishi Lancer
Verified Customer
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09/11/2019
Friendly service
Very down home greetings and follow through till service is complete. Willing to take time and answer questions. First time visit with excellent results.
Beth S. from Scotty's Automotive Inc responded on 09/16/2019

Thanks Matt, hope to see you again!


VW
Valerie W.
Minoa, NY
Nissan Versa Note
Verified Customer
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09/09/2019 Category: Service
Valerie said she has been there only a few times. They are always courteous and they get the job done. They have better prices than most automotive businesses she has gone to. She added she wouldn't go any place else, now.
This review was collected via phone interview by Customer Research Inc.
Beth S. from Scotty's Automotive Inc responded on 09/16/2019

You're so sweet!  Thank you for the thumbs up!


DF
Diane F.
Minoa, NY
Kia Sportage
Verified Customer
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09/06/2019
Had a check up
Didn’t have a appt. , took me anyways. They are alway great! So very appreciative of how wonderful and excellent they are ! They know their job. Would definitely recommend them

MW
Mike W.
Cicero, NY
Ram 1500
Verified Customer
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09/05/2019
Honesty
Always honest and trustworthy.

KD
Kathy D.
Kirkville, NY
Kia Sportage
Verified Customer
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08/31/2019 Category: Service
Kathy said the employees complete the service she wanted. They provided convenient service. They completed the service in timely manner.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Manlius, NY
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019 Category: Service
Steve said the service was done quickly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
NY
Chevrolet Malibu
Verified Customer
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08/28/2019
Quick and Efficient
Very quick and efficient service. Friendly as well.
Beth S. from Scotty's Automotive Inc responded on 08/29/2019

We aim to please!  Thanks!


JB
John B.
East Syracuse, NY
Dodge Journey
Verified Customer
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08/28/2019
Friendly and convenient
Scotty’s was recommended by a friend of mine for work to be done on my vehicle. I am very pleased that I took my friend’s advice. I found Scotty’s to be friendly, convenient and reasonable. I was called with an estimate on the repair and when it was completed. The work was done correctly the first time.
Beth S. from Scotty's Automotive Inc responded on 08/29/2019

Thank you so much!


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