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Scotty's Automotive Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(764 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
98%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We've been in business since 1991. Our location move to Minoa was in 1995. We service Minoa, Kirkville and East Syracuse. We are family-owned and operated. We offer general repairs including air conditioning, check engine light diagnostics, tires, alignments, oil changes, batteries, exhaust work and NYS Inspections. We've been in business since 1991. Our location move to Minoa was in 1995. We service Minoa, Kirkville and East Syracuse. We are family-owned and operated. We offer general repairs including air conditioning, check engine light diagnostics, tires, alignments, oil changes, batteries, exhaust work and NYS Inspections.

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(315) 656-9115
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
520 N Central Ave Minoa, NY 13116-1408
Get Directions

Affiliations

Scotty's Automotive Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(764 Reviews)
Write a Review
Recent Reviews
DT
Diana T.
Minoa, NY
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Positive experience.
This was my initial visit to this establishment. I found the owners friendly and courteous. The call that I received to explain the needed repairs was informative and easily understood. I also felt that the repairs were fairly priced. I will use their service again.
Tom and Beth S. from Scotty's Automotive Inc responded on 07/15/2025 10:22 AM

Thank you for your kind words!  

Verified Customer
Chittenango, NY
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Fast friendly honest service
Great experience, would recommend to everyone
Tom and Beth S. from Scotty's Automotive Inc responded on 07/15/2025 10:23 AM

Thank you!

JI
Jane I.
Minoa, NY
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
Category: Service
Jane said they always get things done on time, always courteous and good.
Recommended
Tom and Beth S. from Scotty's Automotive Inc responded on 07/15/2025 10:24 AM

We appreciate you're response!  We have the best customers
- Beth

JT
Jenn T.
Minoa, NY
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
3
Car
Wonderful people! Thank you so much, great experience,
Tom and Beth S. from Scotty's Automotive Inc responded on 07/15/2025 10:26 AM

Jenn, you are appreciated.  When you called last week to say wonderful things about us, it really made my day!
- Beth

AS
Adam S.
Cicero, NY
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Best shop around!
Scotty’s helped me through an issue with a difficult warranty company. Made quick repairs and were great throughout the process.
CA
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Charlie A.
Fayetteville, NY
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Professional Service
Great services and courteous and keep you informed
CB
gravatar
Candice B.
Minoa, NY
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great Service
My family has been going to Scotty’s for over ten years. This family owned business has always been very professional, courteous, and does great work. Would highly recommend for anyone looking for trustworthy and skilled automotive care.
BA
Bob A.
Cicero, NY
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Professional Service
They gave honest feedback of the issues with my vehicle
MD
Mark D.
Minoa, NY
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2025
verified customerVerified Customer
10
Air Conditioner
Always appreciate an honest mechanic!
JR
James R.
Manlius, NY
Hyundai Kona
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/30/2025
verified customerVerified Customer
4
Inspection voicemail un-informative
Brought car in for an inspection, voicemail said “inspection complete”: however, my car failed the inspection. The low rating is because they didn’t tell me I failed till I got there and could have paid for the solution for the fail, before I went back to pick up my car. The older gentleman at the desk was nice though.
Tom and Beth S. from Scotty's Automotive Inc responded on 07/01/2025 08:15 AM

Hi James,
Thank you for your feedback, and I’m sorry to hear that your experience didn’t meet your expectations. I understand how frustrating it must have been to find out about the inspection failure only when you arrived.

Unfortunately, the appointment was scheduled for an inspection only, and we didn’t have time set aside for any repairs that day. We did prepare a quote for the necessary tires when you came to pick up the vehicle, but I understand you may have preferred that information sooner.

We’ll take your comments to heart and look into improving how we communicate inspection results moving forward. I appreciate you mentioning our front desk staff — we aim to provide a helpful and respectful experience for all our customers.

Thank you again for your visit, and we hope to better serve you in the future.

DF
Daniel F.
Syracuse, NY
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Fast, Knowledgeable, Attentive, EXCELLENT Service. 👍🏻
👍🏻👍🏻👍🏻👍🏻👍🏻
SH
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Sara H.
Minoa, NY
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Look no further!
10/10 stars if possible! Scotty's Automotive provided spectacular service for a routine oil change and inspection that turned into having to replace front breaks. Having only planed to be without a vehicle for a day, they worked hard to complete the extra unexpected work before the day was done which was fantastic! They provided clear and honest information regarding the vehicle and I would recommend them to anyone needing a trustworthy place to bring your car! Thank you Scotty's!!!
JS
Jenifer S.
Minoa, NY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Great customer service
Friendly and great communication from start to finish!
TF
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Tom F.
Minoa, NY
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
9
pleasant, professional and timely
My car was due for inspection. I thought it would need front brakes. Tom called early to say the car was ready. No brakes needed, passed inspection as is.
To me that is integrity.
JD
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John D.
East Syracuse, NY
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Great experience!
As always, Scotty provides friendly and knowledgeable service they always explain the real situation so you can choose your options and give you as much technical background that you want I’ve always felt with the places were right
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