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Charlie & Ray's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(190 Reviews)
90
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
90
Net Promoter Score ®

Business Details

About

Charlie and Ray's Auto Repair has been in business since 1993 serving the Essex, Dundalk, Middle River and surrounding areas. In fact, we have customers that come from many miles away to have us service and repair their vehicles. We can service all makes and models of passenger vehicles and light trucks. If you have a fleet, we can handle Charlie and Ray's Auto Repair has been in business since 1993 serving the Essex, Dundalk, Middle River and surrounding areas. In fact, we have customers that come from many miles away to have us service and repair their vehicles. We can service all makes and models of passenger vehicles and light trucks. If you have a fleet, we can handle that too. We have a number of commercial accounts that trust their pm program to Charlie & Ray's. We specialize in electrical repairs as well as engine and transmission replacement. We are a partner dealer for Jasper products. We strive to exceed customer expectations on each and every visit to our shop ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(410) 574-7332

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
100 Eastern Blvd Essex, MD 21221

Affiliations

ASE
NAPA
Charlie & Ray's Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(190 Reviews)

DW
gravatar
D W.
Dundalk, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/16/2023
0
Still waiting, CAR STILL NOT LOOKED AT!
Had an 8:30a appt to drop off my vehicle to have a check engine light looked at, at 12:46p my warranty company still had'nt gotten a claim for my vehicle. I called at 1:06p, vehicle still not touched and its not 2:20p no phone call to update me nor has a claim been filed. I guess i'm suppose to be okay with the lack of communication, the lack of effort, lack of urgency and just because they're nice it should be good enough?! The shop closes at 5pm so how am I supposed to make any additional plans, get approval for a rental or anything else when the expectation was to get my vehicle back today. For this reason, no I would'nt recommend this place because what has been going on all day? I get around in my vehicle not on a bike and I don't like how this is being handled not one bit! I guess I will get my vehicle back before the winter snowfall, disgusted right now!
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