Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

797 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


CP
Charlie P.
Essex, MD
Chrysler 200
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Charlie said the staff are very courteous, and they do a good job.
This review was collected via phone interview by Customer Research Inc.

CN
Chaula N.
Baltimore, MD
Honda Accord Sdn
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Chaula said she's already followed up with the manager about someone spilling something in her vehicle and taking it through a drive through restaurant. She appreciates him looking into it, and would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Maryland
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
John said the staff did a good job on the diagnostic test.
This review was collected via phone interview by Customer Research Inc.

SG
Sharmane G.
Maryland
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Sharmane said the service was good, she hasn't had any problems afterwards, so she can't complain.
This review was collected via phone interview by Customer Research Inc.

JW
Junjiang W.
Parkville, MD
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Junjiang said the service was good.
This review was collected via phone interview by Customer Research Inc.

DP
Danielle P.
Abingdon, MD
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Danielle said she is always satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

LJ
Lynette j.
Baltimore, MD
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Lynette said, she gets good service every time she uses them.
This review was collected via phone interview by Customer Research Inc.

KR
Kristine R.
Pasadena, MD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Kristine said they were very helpful and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

WT
WARRACE T.
Rosedale, MD
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Great auto repair shop
Staff and technicians were professional

BZ
BRENDA Z.
Essex, MD
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Excellent Service
I always take my vehicle to Monument Street Auto Center. It's so convenient for me and everyone who works at Johns Hopkins. We just leave our vehicle and when we get off, it's always ready. The staff and mechanics are so nice and really know what they're doing. I would highly recommend taking your vehicle here.

SG
shekera g.
Baltimore, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
very satisfied
Gary and his team are awesome, they guarantee fix everything that is wrong with your vehicle and they take great care of it while it is in their possession. very flexible have great customer services. they even clean vehicle up for you just to show appreciation that you chose them . i would recommend to everyone to have your vehicle serviced here

KJ
Kimberly J.
Curtis Bay, MD
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Kimberly said she never has a problem with the business and they also provided awesome service.
This review was collected via phone interview by Customer Research Inc.

BZ
BRENDA Z.
Essex, MD
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
Excellent Service
I've been doing business with Monument Street Auto for many years and I'm always satisfied with the service I receive. Garry and his team are very professional, nice and dedicated to fixing whatever is wrong with my vehicles. I would highly recommend Monument Street Auto Service to all my friends and family.

GW
Gary W.
Catonsville, MD
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Gary said the work was good. The service was completed quickly. He had no service problems.
This review was collected via phone interview by Customer Research Inc.

AH
ABNER H.
Edgewood, MD
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
OIL CHANGE ,,
ALWAYS CALL ME TO CHECK IF MY CAR WORK WELL AND NEEDS TO CHANGE , AND I APPRECIATED MUCH FOR THERE HARDWORK AND HONESTY ,KEEP UP THE GOOD WORK .THANK YOU

GK
Gary K.
Baltimore, MD
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Gary said he was satisfied with the work the staff provided.
This review was collected via phone interview by Customer Research Inc.

JA
Jessica A.
Walkersville, MD
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Jessica said the staff was very helpful, accommodating, friendly, and knowledgeable about everything. Her vehicle died there right as they were closing. She had to leave it there overnight, and they got it in right away the next morning.
This review was collected via phone interview by Customer Research Inc.

ZY
Zengjin Y.
Baltimore, MD
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Zengjin said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KL
Keon L.
Baltimore, MD
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Keon said the service was good. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.

EH
Ella H.
Baltimore, MD
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Ella said Gary is wonderful. He is the best. She always gets good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 797 in total