Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

880 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


Verified Customer
Curtis Bay, MD
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Did the job....
While I was at work and left in Hopkins lot. Brakes and rotors are fine now.

NM
NEIL M.
Owings Mills, MD
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Great customer service, reasonable pricing, convenient and friendly staff.
Was able to drop my vehicle off, go to work, have them call me with solutions and collected my vehicle with the work completed when I got off.

SS
Santosh S.
Essex, MD
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Santosh said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JB
JAMES B.
Baltimore, MD
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Great work as always
Us them in the past. Work was excellent, timely,liw cost. Gary answered all my questions. Elizabeth explained everything from a to z. I would recommend this shop.

TB
Tywon B.
Oxon Hill, MD
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Tywon said he has dealt with them before and they are always good.
This review was collected via phone interview by Customer Research Inc.

SJ
STEVE J.
Catonsville, MD
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
Convenience, workmanship, and price
Gary makes sure that the work is done right, if it's not , he makes it right.

WT
WARRACE T.
Rosedale, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Satisfied
Quick service, great people

JQ
Jiang Q.
Nottingham, MD
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Jiang said they are friendly, they are nice and they treat him well.
This review was collected via phone interview by Customer Research Inc.

TB
Timothy B.
Linthicum Heights, MD
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Tim said they gave him good customer service and they gave him very timely service.
This review was collected via phone interview by Customer Research Inc.

CS
Cortze S.
Baltimore, MD
Nissan Maxima
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/05/2019 Category: Service
Cortze said the check engine light is still on after the business serviced his vehicle. He took his vehicle in for a diagnostic and they took care of a rusted gas tank that had a leak. They told him they replaced a sensor, but he is not sure if they really did, since his check engine light is still on.
This review was collected via phone interview by Customer Research Inc.

CH
CYNTHIA H.
Parkville, MD
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Great, no problems
thanks again for your great work.

WT
WARRACE T.
Rosedale, MD
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Service
Quick service

DD
David D.
Baltimore, MD
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
David said the staff did a really good job.
This review was collected via phone interview by Customer Research Inc.

GW
Gracie W.
Baltimore, MD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Gracie said the employees were very polite. They were courteous. They provided helpful service. The work did not take as long as she expected.
This review was collected via phone interview by Customer Research Inc.

GP
GEORGE P.
Baltimore, MD
Genesis G80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Excellent Service
They take care of the PMs on my vehicles flawlessly and have premium AMSOIL synthetic options available.

JN
JESSICA N.
Baltimore, MD
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Garry always makes time for my car
Monument is great at scheduling me even when i'm in a time press. It's also great that they have overflow seating in the ticketing part of the building in case you'd like to wait while your work is getting done. Thanks!

DL
David L.
Abingdon, MD
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
David said he has used the business many times and they always accommodate his needs. The work is done fairly quick.
This review was collected via phone interview by Customer Research Inc.

LM
LISA M.
Baltimore, MD
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
So Convenient
I just love the fact the I can have my automobile serviced while I work. And they provided good service.

ER
Elaine R.
Essex, MD
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Elaine said that the place always takes good care of her.
This review was collected via phone interview by Customer Research Inc.

MS
MICHAEL S.
Essex, MD
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Service
The service was absolutely great, it was quick and efficient also the employees really care about their customers

Displaying Review 1 - 20 of 880 in total