Monument St Auto Center

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410-522-3737
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(992 Reviews)
5 star
82%
4 star
13%
3 star
2%
2 star
<1%
1 star
1%

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
98% Would Recommend
Latest Review 2 days ago

Reviews

GB
GRACE B.
Belcamp, MD
Chevrolet Cruze
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2020
Quick and easy oil change while you work at JHU
It is the most convenient way to get my car serviced while I am at work and have transportation to and from the parking lot. I have been using Monument Street Auto for more than 10 years. They are reasonable and take great care of my vehicle. I highly recommend them to all Hopkins employees
Recommended
KS
Kelvin S.
Stewartstown, PA
Honda Accord Sedan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020 Category: Service
Kelvin said they got him in and out quickly.
Recommended
Verified Customer
York, PA
Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
Gary and his team rocks!
Fast, Friendly service at an affordable price. Thanks!
Recommended
EO
Eugene O.
Baltimore, MD
Toyota Yaris
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2020 Category: Service
Eugene said he liked the service, the quality of the work and it was done in a timely fashion.
Recommended
MA
MATTHEW A.
Baltimore, MD
Ford Focus
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/05/2020
5 stars Matt
Five stars Matt
Recommended
TT
Terrell T.
Parkville, MD
Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020 Category: Service
Terrell said the mechanic was friendly and welcoming. He had great customer service. They fixed the vehicle quickly so he could pick it up the next day, which he really needed.
Recommended
DL
Davante L.
Baltimore, MD
Ford Fusion
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020 Category: Service
Davante said they are very reasonable. Overall amazing job on his vehicle
Recommended
KC
KELVIN C.
Baltimore, MD
Honda Accord Sdn
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2020
Excellent Service
The reason for my visit was the dreaded MD vehicle inspection. The reason that I tried this place was because of the reviews. I have to admit that I am extremely pleased with the service. They were very professional. Garry called to give me a status update within a few hours. Thankfully, I did not feel that i was being taken advantage. I'm satisfied with the outcome of the visit.
Recommended
JD
JAN D.
Baltimore, MD
Volvo V70
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
super job
I am so pleased with the work that you provided. My car is running so much better. Thank you
Recommended
George M. from Monument St Auto Center responded on 09/29/2020

Jan ~ Thanks for choosing Monument Street Auto Center. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in our small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

DC
DONALD C.
Baltimore, MD
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020
Great service
Everytime i have taken my vehicle i have experienced grade A service..would recommend to family and friends
Recommended
George M. from Monument St Auto Center responded on 09/29/2020

 Donald ~ Thanks for choosing Monument Street Auto Center. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in our small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

OE
Onyealichukwu E.
Baltimore, MD
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2020 Category: Service
Spoke with Kenneth. He said this business was perfect. They were great and they had good customer service. Their location is amazing. They really took care of him.
Recommended
George M. from Monument St Auto Center responded on 09/29/2020

We have the knowledge, tools, and experience to keep your vehicles in top notch condition. We Do it All From A to Z - Imports and Domestics - Service the way it's meant to be!
Thanks again for recommending MSAC.

Call us ~ We'll be here for you - for All your automotive needs 410-522-3737



 

 
 
 
 
 

 
 
 
 

EC
ERNEST C.
Baltimore, MD
Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020
Things done right
Excellent state inspection fast and professional. You can’t do any better. You will feel at home with this shop.
Recommended
George M. from Monument St Auto Center responded on 09/29/2020

Ernest~ Thanks for choosing Monument Street Auto Center. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for nearly TWENTY YEARS. We value the trust you place in our small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

JC
Jessica C.
Frederick, MD
Jeep Grand Cherokee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020 Category: Service
Jessica said everyone was friendly, quick, efficient, and sanitary at the business.
Recommended
George M. from Monument St Auto Center responded on 09/25/2020

Jessica - We have the knowledge, tools, and experience to keep your vehicles in top notch condition. We Do it All From A to Z - Imports and Domestics - Service the way it's meant to be!
Thanks again for recommending MSAC.

Call us for All your automotive needs 410-522-3737

SC
STEPHANIE C.
Parkville, MD
Nissan Altima
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/15/2020
Good service
I was pleased with the brake work, little disappointed that tires did not get adequate air. Otherwise I am happy with all work I’ve had done now and previously.😊
Recommended
George M. from Monument St Auto Center responded on 09/25/2020

Stephanie ~ We have the knowledge, tools, and experience to keep your vehicles in top notch condition. We Do it All From A to Z - Imports and Domestics - Service the way it's meant to be!
Thanks again for recommending MSAC.

Call us ~ We'll be here for you - for All your automotive needs 410-522-3737

HF
Harry F.
Baltimore, MD
Nissan Quest
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020 Category: Service
Harry said the business was very good, quick, and was able to diagnose the issue.
Recommended
George M. from Monument St Auto Center responded on 09/25/2020

Harry , We have the knowledge, tools, and experience to keep your vehicles in top notch condition. We Do it All From A to Z - Imports and Domestics - Service the way it's meant to be!
Thanks again for recommending MSAC.

Call us for All your automotive needs 410-522-3737