Monument St Auto Center

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410-522-3737
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,038 Reviews)
5 star
83%
4 star
12%
3 star
2%
2 star
<1%
1 star
1%

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
98% Would Recommend
Latest Review about 3 hours ago

Reviews

Verified Customer
Baltimore, MD
Chrysler Town & Country
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2021
Proffessionalisn
The only thing that I was not pleased with is the amount of time that it took to get the parts that were needed for the repairs
Recommended
BW
BRENDA W.
Dundalk, MD
Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/16/2021
Great customer service
Even though they could not fix my flat tire, they put on my spare until I could get to the place I bought the tires. Gary is friendly and helpful.
Recommended
Verified Customer
Baltimore, MD
Honda Accord Sdn
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/16/2020
Monument st auto center
Clean,professional and courteous. Would recommend this service to anyone looking for a Auto shop.
Recommended
George M. from Monument St Auto Center responded on 12/08/2020

Thanks for choosing Monument Street Auto Center. We appreciate your feedback and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the confidence you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

 

GB
GRACE B.
Belcamp, MD
Chevrolet Cruze
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/20/2020
Quick and easy oil change while you work at JHU
It is the most convenient way to get my car serviced while I am at work and have transportation to and from the parking lot. I have been using Monument Street Auto for more than 10 years. They are reasonable and take great care of my vehicle. I highly recommend them to all Hopkins employees
Recommended
George M. from Monument St Auto Center responded on 12/08/2020

Grace Thanks for choosing Monument Street Auto Center year after year. We appreciate your review and recommendation.

MSAC is equipped to Service Import and Domestic vehicles. Our factory trained and ASE certified mechanics are ready to Diagnose, Repair and Maintain your vehicles. In fact, we have more then a hundred years combined experience. We are also a MD State Inspection Station. Monument has been serving the Baltimore and surrounding areas for more nearly TWENTY YEARS. We value the trust you place in this small business. 

Call Us ~We'll Be here for You. 410-522-3737

Thanks Again,

Garry & the Team
www.MonumentAutoCenter.com

SC
STEPHANIE C.
Parkville, MD
Nissan Altima
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/15/2020
Good service
I was pleased with the brake work, little disappointed that tires did not get adequate air. Otherwise I am happy with all work I’ve had done now and previously.😊
Recommended
George M. from Monument St Auto Center responded on 09/25/2020

Stephanie ~ We have the knowledge, tools, and experience to keep your vehicles in top notch condition. We Do it All From A to Z - Imports and Domestics - Service the way it's meant to be!
Thanks again for recommending MSAC.

Call us ~ We'll be here for you - for All your automotive needs 410-522-3737

AF
Antonio F.
Essex, MD
Buick LaCrosse
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2020 Category: Service
Antonio said he is very happy with services.
Recommended
George M. from Monument St Auto Center responded on 08/25/2020

Antonio, thanks for choosing Monument Street Auto. We appreciate you taking the time to complete a review and for recommending MSAC. 

Our shop has the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics - Thanks again for recommending our Shop.
Call us for All of your automotive needs 410-522-3737

Verified Customer
Baltimore, MD
Lincoln MKX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2020
Convience
Had an issue with my car over the weekend. Gary was able to diagnosis and correct the problem on Monday.
Recommended
George M. from Monument St Auto Center responded on 04/06/2020

Thank you for choosing MSAC and taking the time to complete our service review.

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics - Thanks again for recommending our Shop.
Call us for All your automotive needs 410-522-3737

Verified Customer
Perry Hall, MD
Volvo XC60
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2020
New tires
Came in to get two tires put on and found out I needed two more. Although the final price tag was higher than I expected they were able to get me what I needed and on the road that same day.
Recommended
George M. from Monument St Auto Center responded on 02/11/2020

Thanks for choosing MSAC and for taking the time to complete our service review. We appreciate the recommendation.

We have the knowledge, tools, and experience to keep your vehicles in top notch condition.
We Do it All From A to Z - Imports and Domestics

Call us for All of Your Automotive needs 410-522-3737

AH
ABNER H.
Edgewood, MD
Nissan Rogue
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/18/2019
oil change
i would to appreciate liz for taking care of my car everytime i do service car care. tel hows going on my car need to fix or change parts .thank you very much.
Recommended
George M. from Monument St Auto Center responded on 08/14/2019

Thanks for the Recommendation Abner.
We have the knowledge, tools, and experience to keep your vehicles in top notch condition. 

Thanks again for recommending our Shop and for giving Liz a high mark! ~ Call us for All your automotive needs!
410-522-3737

SS
Santosh S.
Essex, MD
Toyota Corolla
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2019 Category: Service
Santosh said he would recommend the business for service.
Recommended
CL
Cody L.
Baltimore, MD
Honda Accord Sdn
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/08/2018 Category: Service
Cody said the service he received went well.
Recommended
WA
WILLIAM A.
Finksburg, MD
Nissan Rogue
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/26/2018
Convenience. Fast service.
I went for an oil change. Quick in and out service.
Recommended
LC
Lacrecha C.
Baltimore, MD
Ford Escape
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/17/2018 Category: Service
Lacrecha said the business was efficient but she wishes they would have run a test that would have told her what problems were wrong, because she ended up going to another business because an issue occurred and she feels if they ran that test he could of gotten everything done in one place.
Recommended
EC
Earl C.
Baltimore, MD
Honda CR-Z
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/20/2018 Category: Service
Earl said it took longer than he expected. He assumed the service could be done in a day.
Recommended
FI
Francis I.
Baltimore, MD
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2018 Category: Service
Francis said his vehicle has a service insufficiency that needs to be corrected.
Recommended