Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

225 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


CM
Chad M.
Maryland
Volkswagen Golf R
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Chad said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Maryland
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Chris said the staff have done good work since he started going to this business. They always get his vehicle done for him when he needs it.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Maryland
Volkswagen CC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
David said he appreciated the way he was contacted with status updates. However, the service repairs were a bit pricey.
This review was collected via phone interview by Customer Research Inc.

FJ
Frederick J.
Maryland
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Frederick said that the staff is very informative, transparent and the work performed by the place was quality.
This review was collected via phone interview by Customer Research Inc.

KH
Kevin H.
Maryland
Porsche Boxster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Kevin said the employees did an excellent job, and did it with a smile.
This review was collected via phone interview by Customer Research Inc.

JB
Jon B.
Maryland
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Jon said the staff were very good, very thorough, and very attentive to his needs.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Frederick, MD
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05/29/2018
Audi S4 service
Great experience with RAI. Had a major amount of work done on my S4 and they were great to work with. Ray kept me posted throughout the process and the tech (Steve) working on my car was great as well. Nothing but good things to say and I would reccomend using them. Even though I live in Frederick, Md I plan on making the hike to RAI down the road whenever my cars need service or work done. Well worth the hour long drive.

MS
Matt S.
Baltimore, MD
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Matt said that the facility completed the work on time, did a good job and provided a good price.
This review was collected via phone interview by Customer Research Inc.

RC
Ronique C.
Maryland
Volkswagen CC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Ronique said the staff seemed knowledgeable about everything they talked to him about.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Maryland
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Chris said the service was great. The employees were knowledgeable and timely.
This review was collected via phone interview by Customer Research Inc.

AD
Al D.
Maryland
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Al said the staff were very friendly and they did a good job.
This review was collected via phone interview by Customer Research Inc.

NK
Nichloas K.
Maryland
Volkswagen Golf GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Nicholas said the business had friendly service. They were able to get him in on a weekend. They got him right in, and helped him out.
This review was collected via phone interview by Customer Research Inc.

MJ
Mike J.
Essex, MD
Audi Q5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Mike said that the owner of the facility is great.
This review was collected via phone interview by Customer Research Inc.

AG
Adam G.
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Great service, great care
Really incredible knowledge, always forthright.

LC
Larry C.
Baltimore, MD
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Recent Service
The work has always been done properly the first time.

The owner is ethical and attempts to make sure that I received good value for my money.

Very happy and I will be back

AJ
Aisha J.
Maryland
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Aisha said their customer service is superb, and they took care of her.
This review was collected via phone interview by Customer Research Inc.

DC
Delray C.
Laurel, MD
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Delray said the business is great and the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

AS
Allan S.
Halethorpe, MD
BMW 528i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Reliable, Moderately Priced, Knowledgable Technician
Needed complete brake & suspension overhaul. Job was done on time at competative pricing.
I was pleased with the technicians BMW knowledge. I will return and recommend R A I Motorsport.

BB
Barbara B.
Dundalk, MD
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Barbara said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

NL
Nicholas L.
Odenton, MD
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Nicholas said the owner knows him and his vehicle very well. He takes great care of them.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 225 in total