Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

217 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


RC
Ronique C.
Maryland
Volkswagen CC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Ronique said the staff seemed knowledgeable about everything they talked to him about.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Maryland
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Chris said the service was great. The employees were knowledgeable and timely.
This review was collected via phone interview by Customer Research Inc.

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Al D.
Maryland
Dodge Dart
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Al said the staff were very friendly and they did a good job.
This review was collected via phone interview by Customer Research Inc.

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Nichloas K.
Maryland
Volkswagen Golf GTI
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Nicholas said the business had friendly service. They were able to get him in on a weekend. They got him right in, and helped him out.
This review was collected via phone interview by Customer Research Inc.

MJ
Mike J.
Essex, MD
Audi Q5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Mike said that the owner of the facility is great.
This review was collected via phone interview by Customer Research Inc.

AG
Adam G.
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Great service, great care
Really incredible knowledge, always forthright.

LC
Larry C.
Baltimore, MD
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Recent Service
The work has always been done properly the first time.

The owner is ethical and attempts to make sure that I received good value for my money.

Very happy and I will be back

AJ
Aisha J.
Maryland
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Aisha said their customer service is superb, and they took care of her.
This review was collected via phone interview by Customer Research Inc.

DC
Delray C.
Laurel, MD
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Delray said the business is great and the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

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Allan S.
Halethorpe, MD
BMW 528i
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04/06/2018
Reliable, Moderately Priced, Knowledgable Technician
Needed complete brake & suspension overhaul. Job was done on time at competative pricing.
I was pleased with the technicians BMW knowledge. I will return and recommend R A I Motorsport.

BB
Barbara B.
Dundalk, MD
Mercedes-Benz E320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Barbara said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

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Nicholas L.
Odenton, MD
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Nicholas said the owner knows him and his vehicle very well. He takes great care of them.
This review was collected via phone interview by Customer Research Inc.

RS
Rob S.
Lutherville Timonium, MD
Audi A6
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03/17/2018
Always go above and Beyond
The folks at RAI always provide outstanding service and go that extra mile to make sure you are satisfied and your car is properly taken care.

RB
Robert B.
Catonsville, MD
Audi A4
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03/14/2018
We're getting there
R.A.I. has been under the hood of my Car since I moved to Maryland in the Spring of 2015. To me R.A.I. is not just a repair shop for High performance Cars, It's a Hospital, full of caring Professional Doctors who do the best work solving just about any issue I've had with my car.

DS
Dashawn S.
Maryland
Audi A6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Dashawn said he had a great experience. The staff were on time and provided good service. He didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

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Willie B.
Maryland
Volkswagen Passat Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018 Category: Service
Willie said the staff were up front and honest in terms of communication.
This review was collected via phone interview by Customer Research Inc.

GH
George H.
Dundalk, MD
BMW 328i
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/20/2018 Category: Service
Spoke with Paul. He said the business was honest.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Glen Arm, MD
Mercedes-Benz ML320
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02/19/2018
Real top notch gear- heads
I was sick and tired of the overpriced runaround and evasion of advanced mechanical work and services that I have gotten for years from a local Mercedes Dealership so in my last effort before getting rid of my turbo diesel M class, I gave Ray and his team a shot.
To say that these guys are top notch is an understatement. They are real mechanics who possess an understanding of auto engineering. Their attention to detail is truly impressive. My M class Benz now runs better than it has in years.
Their pricing is reasonable given the level of expertise they display. Their diagnosis is methodical and through and they fix what needs fixing- not what the dealer says they want to fix. I highly recommend them.
Schedule your services in advance- others know what I know- they are busy!

AD
Azon D.
Glen Burnie, MD
Audi A4
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02/15/2018
Audi A4 1.8T
RAI motorsports , RAI and is crew was very professional and knowledgeable, especially Rai he was very hands on and a people person, made you feel right at home, found the issue without spending more then I had to. Will not go anywhere else for my Audi issues. Class A

GA
George A.
Middle River, MD
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2018 Category: Service
George said it's a great spot. They do great work at this business. He has been dealing with them for 2 years. Their work has been successful, and the problems have been resolved in a timely fashion. He likes that. Time is everything. He asks them to stay on time and keep up the good work.
This review was collected via phone interview by Customer Research Inc.

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