Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

395 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


JL
Jerry L.
New Braunfels, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jerry said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MR
Monica R.
Seguin, TX
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Monica said her overall experience was good. They are reliable and always call if there are questions. Her questions are also always answered.
This review was collected via phone interview by Customer Research Inc.

MT
micaela t.
San Antonio, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Always Incredible Service!!!
I always receive incredible service at Clark’s!! I’ve only been in San Antonio for about 3 years & brought my vehicle to Clark’s when someone referred me. I Haven’t been anywhere else ever since. Totally worth the 28 mile drive for me. it’s definitely 1 less thing to worry about when you are dealing with a mechanic you trust! They can almost always get you in the same day or within 24 hours. Thank You Chris & your team for always doing a fantastic job!

JC
Jennifer C.
Texas
Lexus GS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Jennifer said the staff made recommendations then did what they said. They were very professional. She received service updates and was able to reach them when needed. The facility was clean.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
New Braunfels, TX
Ford F-150
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/24/2018
Knowledgeable mechanics
Service to vehicle was good, but another customer backing into my truck was not.

TJ
TANGIA J.
Universal City, TX
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
The people care about me and my vehicle.
Chris and Chuck are awesome people who do awesome work!

EF
Eric F.
Texas
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Eric said that the place did what they said they would and on time too.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Texas
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Chris said the business did everything expected.
This review was collected via phone interview by Customer Research Inc.

RB
Raymond B.
New Braunfels, TX
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Raymond said they did what he asked. They were honest and told him what was and wasn't needed. He was happy.
This review was collected via phone interview by Customer Research Inc.

CO
Claire O.
New Braunfels, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Claire said she was happy with the service. But, they didn't put down mats, so there was grease smudges on her vehicle.
This review was collected via phone interview by Customer Research Inc.

RD
Roger D.
New Braunfels, TX
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018
buick
as always great serice

WW
William W.
New Braunfels, TX
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
William said that the place was super quick, got him in last minute and just took care of everything.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
New Braunfels, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Checking Car For An Oil Leak
Honest, dependable, and talented is what I'd describe the guys at Clarks Auto. Thanks again!

Verified Customer
New Braunfels, TX
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Professional; easy appointment; prompt service start to finish.
I called Clarks due to others' online reviews and I was not disappointed. Friendly, professional, courteous service from start to finish. I got a quick appointment; a detailed explanation in layman's terms regarding what was wrong and what needed to be done; and the work was completed in a convenient/timely manner at a very reasonable cost I have already recommended them to a close friend for brake work on their car knowing they will be taken care of.

Verified Customer
New Braunfels, TX
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Great service and excellent communication. Honest people.
We have used Clark’s automotive couple times for service. Each time felt like we were given honest professional opinions on what needed to be done.
Really appreciate the honesty.

RD
Rick D.
New Braunfels, TX
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Rick said he talked to the staff at the business and they were friendly and very helpful. They fixed his problem with excellence The management was wonderful and excellent.
This review was collected via phone interview by Customer Research Inc.

TV
Terrence V.
New Braunfels, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Terrence said the business was able to fix his vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

CD
Cindy D.
Texas
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Cindy said they did what was asked of them.
This review was collected via phone interview by Customer Research Inc.

AP
alex p.
New Braunfels, TX
Volkswagen Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Always Great
Always upfront about the repairs needed and the cost. They get it done right the first time. Will continue to go back.

LS
Linda s.
New Braunfels, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Dependable and Reliable
I've been doing business with this repair shop for over 30 years. They have always treated me like family. It's great to have someone I can trust to do quality work in a timely manner.

Displaying Review 1 - 20 of 395 in total