Duncan Auto Body - Quakertown

Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

107 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review about 4 years ago

Reviews


JG
James G.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2014 Category: Collision
James said this business did a good job and he was happy with the business.
This review was collected via phone interview by Customer Research Inc.

PB
Peggy B.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2014 Category: Collision
Peggy said this business always takes good care of her.
This review was collected via phone interview by Customer Research Inc.

LD
Lillian D.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2014 Category: Collision
Spoke with Austin. He said they did a good job. His family and he have been going there for many years.
This review was collected via phone interview by Customer Research Inc.

DJ
Diane J.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2014 Category: Collision
Diane said she likes the service and the prices.
This review was collected via phone interview by Customer Research Inc.

CB
Chelsea B.
Pennsylvania
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2014 Category: Collision
Spoke with Bruce. He said the service was fine. He had to take the vehicle back to have some molding replaced.
This review was collected via phone interview by Customer Research Inc.

PF
Patrick F.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2014 Category: Collision
Spoke with Patricia. She said the facility did a good job and she would use them again. They had a little trouble matching the paint so the vehicle was delayed about one day.
This review was collected via phone interview by Customer Research Inc.

SL
Sylvia L.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2014 Category: Collision
Sylvia said everything was good.
This review was collected via phone interview by Customer Research Inc.

JB
Jennifer B.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2014 Category: Collision
Jennifer said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2014 Category: Collision
David said he likes their professionalism, their quality of work and their customer service. They delivered the vehicle as promised. They listened and they explained all the repairs.
This review was collected via phone interview by Customer Research Inc.

ND
Nicholas D.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2014 Category: Collision
Nicholas said this business did a very good job.
This review was collected via phone interview by Customer Research Inc.

HT
Heather T.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2014 Category: Collision
Heather said this business is really nice and they went above and beyond for her.
This review was collected via phone interview by Customer Research Inc.

AS
Ann S.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2014 Category: Collision
Ann said everything is fine and the vehicle looks good. It took an extra day and she was not sure why.
This review was collected via phone interview by Customer Research Inc.

KM
Karen M.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2014 Category: Collision
Karen said they were friendly. They did what they said they would do. They were reasonable and they did a good job. She liked it there.
This review was collected via phone interview by Customer Research Inc.

MC
Michael C.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2014 Category: Collision
Michael said he chose them because they were family owned and they did a good job.
This review was collected via phone interview by Customer Research Inc.

DO
Daniel O.
Pennsylvania
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/15/2014 Category: Collision
Daniel said he was not satisfied with his overall experience at this business because it took six weeks to get vehicle returned. He said he is not satisfied with the quality of the repair because the seatbelt does not work and the bumper does not look completely repaired. His vehicle was ready four weeks later than promised due to weather conditions. He was not kept informed during the repairs but did not elaborate. He was not satisfied with the communication because there was none. He would not recommend them because of the reasons previously mentioned.
This review was collected via phone interview by Customer Research Inc.

SM
Sharlene M.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2014 Category: Collision
Sharlene said she has always liked their work.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Pennsylvania
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2014 Category: Collision
Kevin said his vehicle was not ready when promised due to the snow. He chose not to elaborate on how much longer it took. He needed the front end aligned, but they could not get it done. He chose not to be specific. They did not keep him informed during the repair process. He called to find out what was going on himself.
This review was collected via phone interview by Customer Research Inc.

JR
Jeffrey R.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2014 Category: Collision
Jeffrey said everything went well. The manager was on top of everything and he was very nice. He was not party to the estimate process.
This review was collected via phone interview by Customer Research Inc.

KC
Kasey C.
Pennsylvania
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2014 Category: Collision
Kasey said this business took a really long time to complete the vehicle, almost 4 months, because more parts needed to be ordered and they found more damage than they initially thought. Her vehicle was two months later than promised because of those issues.
This review was collected via phone interview by Customer Research Inc.

CS
Cheryl S.
Pennsylvania
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2014 Category: Collision
Cheryl said the repair took a lot longer than she expected. She appreciated that Jay, the owner informed her about a coupon for $100.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 107 in total