Duncan Auto Body - Quakertown

Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

107 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review about 4 years ago

Reviews


MI
Matthew I.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2014 Category: Collision
Matthew said they were very helpful.
This review was collected via phone interview by Customer Research Inc.

SF
Stephen F.
Pennsylvania
Verified Customer
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10/18/2014 Category: Collision
Spoke with Cindy. She said the business was professional, friendly and worked in a timely fashion. She also said one of her reasons for choosing this business was that the website was easy to navigate through and it looked professional.
This review was collected via phone interview by Customer Research Inc.

NA
Nancy A.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2014 Category: Collision
Nancy said she has gone to the business for years. She found the work to be great and the customer service to be excellent.
This review was collected via phone interview by Customer Research Inc.

RS
Ronald S.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2014 Category: Collision
Ronald said this facility has done work for him before and it has been excellent, and this time it was excellent as well. He is perfectly satisfied. There were some scratches that were taken care of at no extra charge by the guys who are very good people. There was no actual promised time from the facility and only his insurance company was the one who was giving him specific ready times. He called the facility on this and was told the dates from the insurance company were not realistic.
This review was collected via phone interview by Customer Research Inc.

SH
Steven H.
Pennsylvania
Verified Customer
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10/13/2014 Category: Collision
Steven said he was extremely happy with the work because it was done quickly and his vehicle looks beautiful. The personnel were helpful and friendly the entire time.
This review was collected via phone interview by Customer Research Inc.

LM
Lois M.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2014 Category: Collision
Lois said this business was great and she will be going back.
This review was collected via phone interview by Customer Research Inc.

MH
Matthew H.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2014 Category: Collision
Matthew said nothing went wrong and he has no complaints. He was not given a promise of time. They had his vehicle for two and a half weeks and he was satisfied with that. To keep him informed, they called one time during the repair, which was fine by him as well. He was pleased with the repair.
This review was collected via phone interview by Customer Research Inc.

BM
Bonnie M.
Pennsylvania
Verified Customer
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09/17/2014 Category: Collision
Bonnie said she was tickled pink with them. They are great people. She is going to have to go back. There is film on the passenger's window and the rear window. She had no promise date but there was a slight glitch in their system and it took three business days longer than anticipated. The Colt rental company paid the extra rental time she had to have the vehicle. They were also good about giving her a vehicle like the one she owned.
This review was collected via phone interview by Customer Research Inc.

MG
Michhelle G.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2014 Category: Collision
Michhelle said that she is very happy with the results.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2014 Category: Collision
Joseph is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

ML
Mary L.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2014 Category: Collision
Spoke with Nicholas. He said they did a very good job, but there was a parts delay, which delayed completion by two days. He said it was not a big deal because he was on vacation.
This review was collected via phone interview by Customer Research Inc.

SM
Samuel M.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2014 Category: Collision
Samuel said he has been to this business 2-3 times, and has been satisfied every time. He would absolutely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

LZ
Laura Z.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2014 Category: Collision
Laura said everything was fine with her experience at this business. The work was done well, they have good customer service, and she received good estimates.
This review was collected via phone interview by Customer Research Inc.

PL
Patricia L.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2014 Category: Collision
Patricia said the repair was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CS
Carl S.
Pennsylvania
Verified Customer
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08/20/2014 Category: Collision
Carl said he had no problems whatsoever and they are courteous. He even received a call from them notifying him that they are going to shred the check because he overpaid. There was no need to be updated.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Collision
Thomas said this business was in contact with him throughout the entire process. When he picked up his vehicle everything was to a T. The process was expedited beyond his expectations.
This review was collected via phone interview by Customer Research Inc.

SC
Sprint C.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Collision
Spoke with Jeff. He said he received his vehicle back when he wanted. He was not supposed to have an appointment until September, but they were able to get him in early. The manager was very nice and treated him very well. His experience was great. He would absolutely recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

AM
Anita M.
Pennsylvania
Verified Customer
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07/21/2014 Category: Collision
Spoke with John. He said they were friendly, knowledgeable and easy to work with. They did a good job and his vehicle was clean in and out.
This review was collected via phone interview by Customer Research Inc.

FW
Francis W.
Pennsylvania
Verified Customer
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07/17/2014 Category: Collision
Francis said he only has great things to say about this facility as they did a superior job on the vehicle. They also have excellent customer service and their prices are reasonable as well.
This review was collected via phone interview by Customer Research Inc.

RW
Ruth Anne W.
Pennsylvania
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2014 Category: Collision
Spoke with Ruth Anne and Warren. She said they were pleased with what was done and how this vehicle looks. Her husband had to call into the business for more updates. They were a little slow. Warren mentioned the vehicle looks good. It was delayed past the end of June because of additional damage and waiting to receive the correct wheels.
This review was collected via phone interview by Customer Research Inc.

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