Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

505 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
88% Business Response
Latest Review 4 days ago

Reviews


DF
Drew F.
Saint Charles, MO
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Drew said the employees were very responsive. They were accommodating. They provided quick service.
This review was collected via phone interview by Customer Research Inc.

MY
Matthew Y.
Saint Charles, MO
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Matthew said this business was friendly and quick with their service. They did a good job.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Saint Charles, MO
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Scott said the staff know what they are doing. They were very quick.
This review was collected via phone interview by Customer Research Inc.
Jeff C., OWNER from Coffey Automotive responded on 08/10/2018

Thanks Scott for being a long time customer!

JEFF COFFEY
OWNER
636-947-4709

TL
Tyler L.
Saint Peters, MO
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Tyler said, this business has a very helpful and informative staff
This review was collected via phone interview by Customer Research Inc.
Jeff C., OWNER from Coffey Automotive responded on 08/10/2018

Thanks for the review, we appreciate your business.

JEFF COFFEY
OWNER
636-947-4709

JC
JEFF C.
Saint Charles, MO
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
GREAT SERVICE
As always got my car in and out in one day, all service was done for my 90k mile maintenance, I would go no where else.

SC
SANDRA C.
Saint Charles, MO
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Fast Maintenance Check
My daughter took her car in due to concern it was overheating when she drove it a short distance. Everything checked out to be okay and it cost her less than she expected. Vehicles act or respond different here than in San Diego, California so we make sure our vehicles are in great condition for when we need or want to travel.
Jeff C., OWNER from Coffey Automotive responded on 07/31/2018

Thanks for the review!

JEFF COFFEY
OWNER
636-947-4709

TL
TAMMY L.
Saint Charles, MO
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Fast Reliable Service
Friendly staff, good prices, great work, clean waiting room
Jeff C., OWNER from Coffey Automotive responded on 07/31/2018

Thanks for your review, we appreciate your business.

JEFF COFFEY
OWNER
636-947-4709

MW
Marcus W.
Missouri
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Marcus said it went really well. It was better than expected.
This review was collected via phone interview by Customer Research Inc.
Jeff C., OWNER from Coffey Automotive responded on 07/19/2018

We appreciate your business.

JEFF COFFEY
OWNER
636-947-4709

AM
Adam M.
Saint Charles, MO
Saturn L300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Adam said he's used this business for a long time and he likes the employees. They always tell him what's going on with his vehicle.
This review was collected via phone interview by Customer Research Inc.
Jeff C., OWNER from Coffey Automotive responded on 07/18/2018

Thanks Adam, we appreciate your business.

JEFF COFFEY
OWNER
636-947-4709

AW
Annette W.
Saint Charles, MO
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Annette said the staff is very cooperative, nice, and fast. The business is a very clean environment.
This review was collected via phone interview by Customer Research Inc.
Jeff C., OWNER from Coffey Automotive responded on 07/13/2018

It was a pleasure to serve you.

JEFF COFFEY
OWNER
636-947-4709

JS
Jenny S.
Wentzville, MO
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Jenny said the employees were thorough, she trusts them, and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Jeff C., OWNER from Coffey Automotive responded on 07/11/2018

Thanks Jenny, we do appreciate your business.

JEFF COFFEY
OWNER
636-947-4709

JH
Jordan H.
Saint Charles, MO
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Jordan said he received good, friendly service. The staff were very professional and finished the work in a timely manner. There was an unexpected hiccup in the service which delayed it, so the staff gave him a free rental vehicle until they could get his vehicle back to him.
This review was collected via phone interview by Customer Research Inc.
Jeff C., OWNER from Coffey Automotive responded on 07/09/2018

Thanks Jordan, we will always do everything possible to merit the confidence you have shown in us.

JEFF COFFEY
OWNER
636-947-4709

KR
Kirk R.
Saint Charles, MO
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2018 Category: Service
Kirk said it was good, they got him in and met his needs and he was satisfied with it.
This review was collected via phone interview by Customer Research Inc.
Jeff C., OWNER from Coffey Automotive responded on 07/09/2018

Thanks for the review, we appreciate your business.

JEFF COFFEY
OWNER
636-947-4709

KC
KEN C.
Saint Charles, MO
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
My Spring Visit
Continued excellent service that Coffey Automotive provides makes it the only choice to bring my vehicles in for any type of maintenance no matter how mondain or special needs require. Jeff has assembled an awesome well trained team who know what to do at a reasonable price. In fact, I've never had to question the quality of Coffey's work. The only improvement I could see is to wash the vehicles after maintenance.
Jeff C., OWNER from Coffey Automotive responded on 07/09/2018

It has been a pleasure serving you, and we want you to know we appreciate your business. If we had  room we would add a car wash just for you!

JEFF COFFEY
OWNER
636-947-4709

JR
Joseph R.
O'Fallon, MO
Volkswagen Jetta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Joseph said the business was really straight forward. They gave him information he needed to know and were very accommodating.
This review was collected via phone interview by Customer Research Inc.
Jeff C., OWNER from Coffey Automotive responded on 06/27/2018

It has been a pleasure serving you, thanks for coming in.

JEFF COFFEY
OWNER
636-947-4709

AK
Angie K.
Saint Charles, MO
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Angie said the employees did an excellent job. Her appointment was on time. They found problems that she wasn't aware of.
This review was collected via phone interview by Customer Research Inc.
Jeff C., OWNER from Coffey Automotive responded on 06/27/2018

Thanks for the confidence you have shown us, we appreciate your business.

JEFF COFFEY
OWNER
636-947-4709

TB
Thomas B.
Saint Charles, MO
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Thomas said they did a very good job .
This review was collected via phone interview by Customer Research Inc.
Jeff C., OWNER from Coffey Automotive responded on 06/27/2018

Thank you, we love to keep your car perkin.

JEFF COFFEY
OWNER
636-947-4709

AL
Alex L.
Florissant, MO
Honda Civic Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Alex stated he felt this business was good, however the price was a little higher than usual.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Saint Charles, MO
GMC Terrain
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018
reliable auto service I'd give 4 1/2 stars as I think there's always room for improvement.
This is a small repair shop in comparison to some, but that's one reason I like it. I had to leave my car and was given a ride home. The owner called to explain what needed to be done and approx time. I had a huge mouse nest under the engine cover and he took a picture of it and sent it to me. If you wait for your car, the lobby is neat and clean and they even offer some refreshments Just some things here you might not expect plus good honest service as far as I can judge.
Jeff C., OWNER from Coffey Automotive responded on 07/09/2018

Thanks for the review, we appreciate your business.

JEFF COFFEY
OWNER
636-947-4709

MY
Matthew Y.
Saint Charles, MO
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Matthew said the service was great. He had no problems.
This review was collected via phone interview by Customer Research Inc.
Jeff C., OWNER from Coffey Automotive responded on 05/31/2018

Thanks for the review.

JEFF COFFEY
OWNER
636-947-4709

Displaying Review 1 - 20 of 505 in total