Coggin Deland Hyundai


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1136 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 3.7777789/5Overall Rating 3.7777789/5Overall Rating 3.7777789/5rating 3.7777789rating 3.7777789
Original
Overall Rating 2.44444/5Overall Rating 2.44444/5rating 2.44444rating 2.44444rating 2.44444
92% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Verified Customer on 12/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine Oil Change"
Brought my 2015 Elantra in for an oil change. Was pleased that my usual Service Adviser (Lance Ellis) assisted me.
... However, a different gentleman handled my payment.
My car had not been vacuumed or washed. (Perhaps car wash was not operating?)

Am assuming all fluids were topped off and that all will be well.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/10/2017 05:48 PM
Patricia N. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
No waiting. very pleasant
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/10/2017 12:13 PM
Gwendolyn M. on 12/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good customer service"
trusted and quality service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/27/2017
Service Type: Maintenance
Review Created: 12/08/2017 09:07 PM
Diane P. on 12/08/2017
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"Service Dept"
The people in the service dept are always friendly and helpful every time I take my car in for service. I always drive out of my way to always use this dealership!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/08/2017 10:43 AM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/08/2017

Diane,

Thank you for your response.  We greatly appreciate it and look forward to your next visit with us.

Erika Falco
Warranty Administrator
(386)626-5183
Charlotte V. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely"
Everyone is very friendly and helpful!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/08/2017 04:55 AM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/08/2017

Charlotte,

Thank you for your response and your business.  We greatly appreciate it and look forward to your next visit with us.

Erika Falco
Warranty Administrator
(386)626-5183
Marlene B. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and excellent service"
I've had nothing but good service every time I bring the car in Fast and efficient thank you Marlene black
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/07/2017 04:49 PM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/08/2017

Marlene,

Thank you for your response.  We greatly appreciate that and your business and look forward to your next service with us.

Erika Falco
Warranty Administrator
(386)626-5183
William O. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Services"
It's convenient and the service is good.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/07/2017 01:06 PM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/07/2017

William,

Thank you for your response and business.  We greatly appreciate both and look forward to your next service visit.

Erika Falco
Warranty Administrator
(386)626-5183
Charles H. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Service"
Lance was able to get our vehicle in and out for an oil change in record time. Quick and courteous!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 11:30 AM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/07/2017

Charles,

Thank you for your response.  We greatly appreciate it and your business and look forward to your next service with us.

Erika Falco
Warranty Administrator
(386)626-5183
Clarence M. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My service adviser, Lance, takes care of me."
yes
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/07/2017 11:26 AM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/07/2017

Clarence,

Thank you for your response and business.  We greatly appreciate both and look forward to your next service visit.

Erika Falco
Warranty Administrator
(386)626-5183
Kimberly P. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Excellent service and fast! Very professional. I will only go to Coggin for service. Thank you!
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 09:57 AM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/07/2017

Kimberly,

Thank you for your response.  We greatly appreciate and look forward to your next service visit with us.

Erika Falco
Warranty Administrator
(386)626-5183
Alice L. on 12/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick service"
Lounge could use some improvements. More comfortable chairs and have coffee and donuts in that area. Maybe some nice newer magazines.
Also missed having my vehicle washed. Maybe you could get your machine repaired so the next time we come in...we get a wash.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 01:45 PM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/07/2017

Alice,

Thank you for your response and the ideas.  We greatly appreciate your business and look forward to your next visit with us.

Erika Falco
Warranty Administrator
(386)626-5183
Verified Customer on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service and fast service "
I have been going here for 2 years now. The employees are wonderful, the service is quick, and the facility is very nicely kept.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 10:41 AM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/07/2017


Thank you for your response and kind words.  We greatly appreciate both and look forward to seeing you for your next visit.

Erika Falco
Warranty Administrator
(386)626-5183
Verified Customer on 12/06/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thanks"
They were very nice,
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/06/2017 10:27 AM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/07/2017


Thank you for your response.  We greatly appreciate it and look forward to your next visit with us.

Erika Falco
Warranty Administrator
(386)626-5183
Ronald M. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Very accommodating and thorough! Highly recommended!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/04/2017 07:03 PM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/07/2017

Ronald,

Thank you for your response.  We greatly appreciate it and look forward to your next visit with us.

Erika Falco
Warranty Administrator
(386)626-5183
Tom A. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai has a recall on 2011-2013 engine failure.!!"
My car stoped dead on i-4 out of no we're. We had it towed to the dealer and was informed it was under recall. They gave me a rental and had me back on the road within a week. They gave me a new factory fresh motor with a new 120 thousand mile warranty. You can't beat this and the service manager was great. No hassle at all. I am glad they stand behind their cars. Great dealer to work with.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/04/2017 12:26 PM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/07/2017

Tom,

Thank you for your response and kind words.  We're happy to hear everything worked out and look forward to your next service visit with us.

Erika Falco
Warranty Administrator
(386)626-5183
Stan L. on 12/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy customer"
THANKS TO Mr. Lance for great care in taking care of my Hyundai. Service of oil change was fast and efficient . Also took care of ordering replacement parts of vehicle.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 11/28/2017
Service Type: Repair
Review Created: 12/03/2017 07:39 PM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/07/2017

Stan,

Thank you for your response.  We greatly appreciate it and look forward to your next visit with us.

Erika Falco
Warranty Administrator
(386)626-5183
Mary M. on 12/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept."
The service personnel always explain to me what needs to be done to keep my Hyundai running great. Also, I always know how long the service appt. will take. I love my Sonata and appreciate all that Coggin Deland does to help me keep it running....until I am ready for another Hyundai!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/03/2017 01:11 PM
Richard W. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine oil change"
Have yet to get any real mechanical service on vehicle as I just bought it used and got only an oil change. Was done in a timely manner and suggestions were taken into consideration for future visits.
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 11/25/2017
Service Type: Maintenance
Review Created: 12/02/2017 01:33 PM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/07/2017

Richard,

Thank you for your response.  We greatly appreciate it and look forward to your next visit with us.

Erika Falco
Warranty Administrator
(386)626-5183
Verified Customer on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
great
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/01/2017 11:46 AM
ERIKA F., WARRANTY ADMINISTRATOR at Coggin Deland Hyundai responded on 12/07/2017


Thank you for your response.  We greatly appreciate it and look forward to your next visit with us.

Erika Falco
Warranty Administrator
(386)626-5183
Krystal W. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional Service "
We always use Coggin Deland as our go-to dealership for service and car buying. We drive a little out of the way to this location because of how well we are treated. We have three cars that are currently bought and serviced by Coggin Deland and could not be happier with each visit.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/28/2017
Service Type: Repair
Review Created: 11/30/2017 09:56 PM
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