Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

1733 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 3.9062494/5Overall Rating 3.9062494/5Overall Rating 3.9062494/5rating 3.9062494rating 3.9062494
Original
Overall Rating 2.40625/5Overall Rating 2.40625/5rating 2.40625rating 2.40625rating 2.40625
91% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews


WB
Wanda B.
Debary, FL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
Care about the customers
The General Manager stepped right up to make sure I was taken care of along with the staff.

LS
Linda S.
Longwood, FL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Excellent service department
This dealership's service department is the only one i trust to service my car.They have kept it running in tip top condition since 2016.

Verified Customer
Deland, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
oil change
Quick easy

MA
Maureen A.
Orange City, FL
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Excellent
Service advisor was very polite and helpful.

CL
Cara L.
Maitland, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Reviews
This was a better experience than before.

Verified Customer
Palm Coast, FL
2018 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Great service!
Very quick

KF
Kimberly F.
Deland, FL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Service
Very nice and professional. Explained everything they were doing and how long it would be. It was as sone in the exact time they said it would. They went over the paper i had to sign to make sure i k ew what all they did.

LC
Lynda C.
Deland, FL
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Excellent,prompt friendly Service
Efficient,prompt,courteous service. From beginning to end, every step is reported to owner .

AK
Andrea K.
Debary, FL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Great service
Today I had an oil change & also used a coupon for tire rotate & alignment. Service was done in a timely manner.

IR
Ivan R.
Orange City, FL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Service
Great Service

DC
David C.
Deland, FL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Comfortable waiting areas
Oil change. Quick turn around

Verified Customer
Palm Coast, FL
2018 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Quick service
Easy to make an appointment and quick service

RL
Raynett L.
Deltona, FL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Finish
finsh

AP
Alexis P.
Orlando, FL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Good service
Faster

HS
Heather S.
Lake Helen, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Good service visit!
Lance was there to listen to my concerns and got me in and out quickly.

DC
Danielle C.
Orange City, FL
2014 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Customer Service
Stacy provided great customer service!

JD
John D.
Orange City, FL
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
General Maintenance
Lance was wonderful as always with the service and communication

RW
Richard W.
Deltona, FL
2011 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Integrity is important to me.
The service dept told me what to anticipate and even had better news than expected.

RR
Rafael R.
Deltona, FL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Rapid appointment
Always nice

CG
Chandra G.
Deland, FL
2015 Hyundai Sonata
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/15/2018 Category: Service
Very disappointed
.
SCOTT I., SERVICE DIRECTOR from Coggin Deland Hyundai responded on 09/17/2018

Chandra,

Thank you for your response and your business, Both are very important. I apologize that you did not have great experience on this visit. We certainly do value our loyal customers. It is unfortunate that your vehicle is having issues. If you feel that it is not fixed please bring it back in and we can correct it for you.

The star rating is used exclusively to evaluate the performance of your service advisor, Stacey. If she did not earn 5 stars please let me know. If she did earn 5 stars it would be greatly appreciated if you would re-score this survey. It is very important to her position.

Thank you,

Scott Ingenito
Service Director
386-626-5190