Coles Service Center


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

202 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
Latest Review 1 day ago
Stephanie G. on 04/23/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Stephanie said the first junk yard transmission they put in had an internal solenoid. She had it for 5 days and had to return it for another junk yard transmission. She paid $ 2900.00, which was $1000.00 over what the business told her they paid for it. She called the junk yard and they told her they sold it to the business for $850.00. She provided an oil pan gasket and asked them to put it on and she was charged $115.00 for them to put it on. She finally got her vehicle back just recently. They had it for two weeks and she is a home health aid that had to borrow a vehicle. She will never go back again. She was recommended by her mother in-law who had the same service done. She got completely screwed over.
Vehicle: Mercury Mountaineer
Category: Service
Service Date: 04/15/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Jeffery B. on 03/03/2016
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Spoke with Nona. She said the service was not completed and some things that were paid for were not replaced.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/01/2016
Review Created: 03/03/2016
This review was collected via phone interview by Customer Research Inc.
Deanna C. at Coles Service Center responded on 03/07/2016

Good morning.  I wanted to follow up on the items paid for that were not installed.  Could you please let me know what they were.
Thank you,

Deanna Cole
228-282-4807
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