Business Solutions
SureCritic / Hyundai Dealer / College Park Hyundai
business image

College Park Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,379 Reviews)
69
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
73%
4 stars
13%
3 stars
5%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
275
Total ReScores™
4.8
ReScore™ Average
69
Net Promoter Score ®

Business Details

About

The College Park Hyundai’s certified technicians are trained to ensure your Hyundai received the best in service and maintenance. The College Park Hyundai’s certified technicians are trained to ensure your Hyundai received the best in service and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(301) 441-1313
Open
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (US & Canada)
9500 Baltimore Ave College Park, MD 20740
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,379 Reviews)
Write a Review
Recent Reviews
JM
gravatar
Jason M.
Washington, DC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/07/2023
0
Category: Service
Treated pretty badly
We experienced deplorable customer service at College Park Hyunda. Our car was with them for 4 months. This company would not release our car until we paid for the fix, which was result of the antitheft flaw. Hyundai corporate reached out to them on our behalf to submit to us a goodwill estimate, which they refused to do. This added to an already trying situation after our suffering from our car being stolen. Additionally, they demanded that we had to pay their fees by their timeframe or they would move the car to an auxillary lot where additional fees would accrue. That timeframe was one week even though our insurance deductible would cover the costs. Chester was rude, refused to listen, and wasn't cooperative when we told him that we had a case manager and were working with Hyundai corporate. He flat out refused to assist and was disrespectful.
Businesses Near You
Total Automotive
88
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(179 Reviews)
Proctor's Foreign Auto Services
94
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(951 Reviews)
Carlord Inc
94
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(240 Reviews)
Mr Automotive
89
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,006 Reviews)
Seabrook Auto Clinic
86
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(76 Reviews)
Vehicle Reviews
vehicle image
2024 Elantra
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(119)
vehicle image
2024 Elantra Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1)
vehicle image
2024 Elantra N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1)
vehicle image
2024 IONIQ 5
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(29)
vehicle image
2024 IONIQ 6
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(20)
vehicle image
2024 Kona
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(268)
vehicle image
2024 Kona Electric
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(7)
vehicle image
2024 Palisade
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(415)
vehicle image
2024 Santa Cruz
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(242)
vehicle image
2024 Santa Fe
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(18)
vehicle image
2024 Sonata
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(20)
vehicle image
2024 Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(3)
vehicle image
2024 Tucson
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(508)
vehicle image
2024 Tucson Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(164)
vehicle image
2024 Tucson Plug-In Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(12)
vehicle image
2024 Venue
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(48)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.