Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1000 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 12 hours ago

Reviews


JR
Jade R.
Kentucky
Honda Civic
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/16/2018 Category: Service
Jade said her vehicle had broken down and she was stranded by the side of the interstate. She called AAA and they dispatched this business to come tow her vehicle. She was supposed to be top priority because of her location and they were supposed to be there within the hour. It took the employee 1 1/2 hours to get to her. He couldn't figure out where she was. It took forever for someone to call her back. It wasn't a good experience. Once she got to the facility, everything was fine and the employees were nice but she wouldn't recommend this business for towing.
This review was collected via phone interview by Customer Research Inc.

DC
Dennis C.
Walton, KY
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Dennis said the staff didn't find the problem because the vehicle wouldn't fail for them. However, they were nice and easy to work with.
This review was collected via phone interview by Customer Research Inc.

DM
Danny M.
Kentucky
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Danny said the business did what they said they would in the time they said, and they are a very good service.
This review was collected via phone interview by Customer Research Inc.

RD
Rita D.
Kentucky
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Rita said the staff were professional and got the job done. She was treated very kindly and respectfully.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
Crittenden, KY
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Anthony said the business did great work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

PK
Pam K.
Kentucky
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Pam said the business did what she asked them to do and everything went fine. She is satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

PT
Phil T.
Walton, KY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Phil said they are a great group of people. He appreciated them getting his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

BR
Barbara R.
Morning View, KY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Barbara said the staff is kind, considerate, and always is interested in what is going on with the vehicle. They check out the vehicle to see if it is safe. They are great. They are just wonderful.
This review was collected via phone interview by Customer Research Inc.

KT
Kyle T.
Walton, KY
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Kyle said it was the best experience at this facility.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Kentucky
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
David said this business is awesome.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Kentucky
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Doug said his vehicle is running well, and the air conditioner is working fine. The staff had to order some parts, which took a little longer than usual, but they got the work done in a timely manner. They were all very friendly, including Eric, who was also knowledgeable. He took care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Crittenden, KY
Geo Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
William said that the facility provided him with great work.
This review was collected via phone interview by Customer Research Inc.

WP
Wade P.
Kentucky
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Wade said they were very courteous and they did exactly what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

MO
Mitchell O.
Kentucky
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Mitchell said the service was good and very fast.
This review was collected via phone interview by Customer Research Inc.

LB
Loyd B.
Kentucky
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Loyd said everything is wonderful with his vehicle and he hasn't had any problems.
This review was collected via phone interview by Customer Research Inc.

RH
Ryan H.
Ft Mitchell, KY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Ryan said the employees kept him informed. The work was done pretty quickly.
This review was collected via phone interview by Customer Research Inc.

MB
Melissa B.
Kentucky
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Melissa said this business did everything they needed to do.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
Crittenden, KY
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Thomas said the business explained what they did. They were quick and easy.
This review was collected via phone interview by Customer Research Inc.

MR
Monty R.
Kentucky
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Monty said everything was good but the pricing was a little high.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Kentucky
Ford Transit Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Steve said the staff got him back on the road quickly. Everyone was very nice, very good, and the manager at the front desk helped him by getting a part for him.
This review was collected via phone interview by Customer Research Inc.