Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

150 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


DP
David P.
Fontana, CA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
David said he appreciated the diagnostics. The facility did a good job.
This review was collected via phone interview by Customer Research Inc.

AV
ANGEL V.
Rancho Cucamonga, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2018
Great Place!!
been going there for years always get the job done right!

JG
Jessie G.
California
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Jessie said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

MM
Miguel M.
Fontana, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Miguel said he has been to the business, previously. He was pleased with the work, and they were pretty quick.
This review was collected via phone interview by Customer Research Inc.

WG
William G.
California
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
William said the business treated him right.
This review was collected via phone interview by Customer Research Inc.

JJ
John J.
Fontana, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

LT
Luis T.
Moreno Valley, CA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Luis said the staff were pretty honest, and the quoting they provided was reasonable. Overall, it was a good service.
This review was collected via phone interview by Customer Research Inc.

DJ
Devonte J.
Fontana, CA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Devonte said Omar and the other employees were friendly and they had good energy.
This review was collected via phone interview by Customer Research Inc.

EA
Eddy A.
California
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Eddy said the staff was timely, pleasant, and friendly.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
California
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Alex said the business got the job done quick and easy.
This review was collected via phone interview by Customer Research Inc.

LD
LISA D.
Fontana, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018
Great service!
I’ve been getting my cars serviced here for several years! The guys are always friendly, honest, and efficient!

TC
Toby C.
Ontario, CA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2018 Category: Service
Toby said he's satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

EG
Evangelina G.
San Bernardino, CA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Evangelina said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

ST
Serafin T.
California
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2018 Category: Service
Serafin said that he has been using the business for some time now. The staff is super friendly and very diligent in the work they do. He said they are very timely in the work done and very accommodating to the customer. Wait times are always at a minimum.
This review was collected via phone interview by Customer Research Inc.

WB
WAYNE B.
Fontana, CA
Chevrolet Traverse
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/26/2018
Watch for the sudden price increase when you pick up your car.
We'd been customers of Concord for years, stretching back to the nine or so years when the current owner bought the location. Prior to our last visit, and I do mean last, we'd bought tires only four months earlier. But never again. Upon dropping the car off, I was very clear that I needed to know the exact price to be paid, and was told $530. I needed to know because I wanted to be sure I returned with enough cash to cover everything. The service person reiterated that $530 covered everything, tires, rotation, alignment, etc. Imagine my surprise when I returned pick up my car and was told that the price had increased by $60. There was no 'oh we found unexpected work.' During the three hours they had car no one called me to say, "by the way, it's going to be $60 more than we told you". Just the ultimatim that in order to get my keys back, I suddenly had to come up $60 more than I was quoted. The service person wasn't surprised when I pointed out the difference and made no effort to describe why there was such a large increase. Just held onto the keys until I came up with the extra money. So they've lost the business of extended family, and I'll be sure to warn anyone else I can about my own experience.

CC
Charlotte C.
Fontana, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Charlotte said the business always explains and shows everything that's going on with her vehicle. They have great customer service, and they do a great job.
This review was collected via phone interview by Customer Research Inc.

VM
Victor M.
California
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Victor said the employees did the job when they said they would. He was happy with the service.
This review was collected via phone interview by Customer Research Inc.

NM
Navjot M.
California
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Navjot said he had a problem-free visit. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MG
Martin G.
California
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Martin said the business had good prices.
This review was collected via phone interview by Customer Research Inc.

YR
Yvonne R.
Rialto, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Yvonne said the business corrected the issue and the price was really fair.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 150 in total