ReScore Reviews™ (4)
Hello Athan, again, sorry for the issue on your last visit. We appreciate you bringing your vehicles to Cook's and want to continue taking care of you. Per our conversation over the phone we are going to take care of your next oil change free of charge and have spoken to the service advisor that took care of you about the incident. Thank you so much for your cooperation and hope to see you soon.Bryan Cook
So happy that we were able to correct the issue with your van. Looking forward to seeing you on your next visit!
Thank you for giving us the opportunity to fix the problem!
Thank you melody for the oportunity to service your vehicle. After speaking with you about this, I'm glad we were able to rectify your concern. Please return when you need any further service and I will personally make sure you are explained things properly before any work is performed.Steve Easley
Thank you for the oportunity to service your vehicle Ashley, after speaking personally I am glad we were able to correct the situation for you and ensure your total satisfaction. I appreciate the opportunity to service your vehicle in the future and look forward to seeing you on your next visit.Bryan Cook
Hi David i see that Steve contacted you regarding your recent visit to re-score your visit here at Cook's. Thank you very much for giving us the option of re-scoring our shop. Our ratings are very important to us. Thank You... Bryan Cook