Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

153 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


TD
Tanya D.
California
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Tanya said everything was great at this facility. She loves the way her vehicle drives.
This review was collected via phone interview by Customer Research Inc.

PJ
Pam J.
Cypress, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Spoke with Justin. He said this business is his local spot. He trusts the people there and appreciates their honesty.
This review was collected via phone interview by Customer Research Inc.

MK
MARK K.
Stanton, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Excellent Service
I was looking for a good repair shop for my Vehicles. These guys are friendly, know what they are doing, big then for me....HONEST. They don't try to sale you something you don't need. But so far I have been happy with their performance and repairs. I will keep going to them as long as they keep doing a great job for my Vehicles. Thank you to the staff at Cypress auto repair
Mark K

NJ
Nikki J.
Cypress, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Nikki said the business does a good job. They are friendly and they explain things when she asks.
This review was collected via phone interview by Customer Research Inc.

JB
JOE B.
Long Beach, CA
Toyota Camry
Verified
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07/26/2018
Terrific service
My wife and I started taking our cars here fifteen years ago. The honesty, fairness, candor and compassion of Cypress is the highest model I can think of. Our sons take their cars here now that they're older! You cannot miss!

TP
Timothy P.
Long Beach, CA
Saab 900
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Timothy said he had a good experience at this facility.
This review was collected via phone interview by Customer Research Inc.

CG
Chris G.
Anaheim, CA
INFINITI G35 Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Chris said they were quick and easy.
This review was collected via phone interview by Customer Research Inc.

SC
Sergio C.
Artesia, CA
Mercedes-Benz C240
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Sergio said the staff was nice and explained everything to him.
This review was collected via phone interview by Customer Research Inc.

GC
Gavin C.
Garden Grove, CA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Gavin said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RB
Ross B.
Anaheim, CA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Ross said this business did an outstanding job. He has never had a smog test that ran so smoothly. He stated he would like it to keep up the outstanding job.
This review was collected via phone interview by Customer Research Inc.

KR
Kathy R.
Los Alamitos, CA
Nissan NV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Kathy said she was originally told she might have to wait if she went to the business. But she got there, and the staff had her back out in a half hour. The people there are really sweet and helpful.
This review was collected via phone interview by Customer Research Inc.

CB
Clark B.
Anaheim, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Clark said he trusts this business because they know what they are doing.
This review was collected via phone interview by Customer Research Inc.

SR
SHARON R.
Los Alamitos, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Total trust in Cypress Auto in all areas of their service
The trust of I have includes: recommendations of needed repairs, complete confidence in their work, fairness in billing prices, and always feeling happy and satisfied in the operation of my Honda after their work on my car. 2 thumbs from me!

WS
WILMER S.
Los Angeles, CA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Excellent service
You guys are the best thank you for all your help! Very friendly and attentive staff!

RV
Ryan V.
Cypress, CA
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Ryan said the customer service is great and the vehicle was in and out fast.
This review was collected via phone interview by Customer Research Inc.

DL
DERRICk L.
Stanton, CA
Acura RSX
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/19/2018
They won't have my business anymore.
2 stars because they don't deserve a 1. They use to be 5 stars in my book. Will still be for most people. Not coming back after my last visit. Did a smog. I didn't know that resetting check engine lights cause smogs to fail. But I had it reset after fixing my knock sensor. Which causes an automatic fail since they can't t test. I knew unplugging the battery causes smog fails. Didn't know resetting did. I feel that maybe they should ask all their customers doing a smog ahead of time about those things. I had no idea. But I got charged 53$ for 10 minutes of work that failed. I could've avoided that if I was a little more knowledgeable about how smoging works. Or maybe they should take a second to educate or ask their customers . But hey they offered half price on my return test. Like I'm going to come back to them. Most places offer test, if you fail you don't pay. Not here apparently.

NM
Nishad M.
Anaheim, CA
Toyota Echo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Nishad said the staff did a good job, the service was good, and was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JB
Jabari B.
California
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Jabari said everyone was nice and helpful. He received a good price on everything.
This review was collected via phone interview by Customer Research Inc.

KW
Kurt W.
Cypress, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Chris. He said the business gave him no issues. Their rates were fair and they did a good job.
This review was collected via phone interview by Customer Research Inc.

LN
Lori N.
La Palma, CA
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Spoke with Brian. He said the business was clean and he was in and out. They are friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 153 in total