Buena Park, CA
Very disappointed today
Just a buyer beware......make sure to ask for the cost of parts and labor up front or when they call back with a diagnosis. I was charged $36.37 each for spark plugs. A total of $145.48 just for 4 spark plugs, on top of the $130 labor to change them out. $275 just to change the spark plugs on a little 4 cylinder Hyunda is so expensive. That's a 140% markup on parts. The dealership would have been cheaper. I've never felt like I got hosed at this place before but today I am very disappointed.
03/10/2020 Category: Service
Shawn said he had a smog check done and the staff's answers after the test failed seemed like they just wanted him to spend more money. He would not recommend them because it was the first time anyone has wanted to charge him $130 for a diagnostic. They couldn't tell him an overall cost to fix the issue for the vehicle to pass the smog test.
07/02/2019 Category: Service
Jaime said he is not very happy. His vehicle did not pass the smog test and he thought if it failed he would get another test, but he was charged the full price. He stated that they should change the ad to read, until it passes.