Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

353 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


KB
Kay B.
Canby, OR
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Kay said the staff did excellent work and they're fast. She thinks the business is a very good business.
This review was collected via phone interview by Customer Research Inc.

GC
Gerry C.
Oregon
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Gerry said the employee's work was good and his vehicle is running better. He did have to wait an hour before the employees started working on it, so they could eat their lunch.
This review was collected via phone interview by Customer Research Inc.

KP
Kitsie P.
Canby, OR
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Kitsie said they did everything they said they would on time, and they were pleasant.
This review was collected via phone interview by Customer Research Inc.

AH
Aaron H.
Canby, OR
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with Aaron's wife. She said the staff was very helpful and communicative about the status of her vehicle.
This review was collected via phone interview by Customer Research Inc.

PI
Paul I.
Woodburn, OR
Chevrolet Silverado 1500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/15/2018 Category: Service
Paul said the employees couldn't get to his vehicle in the time that he expected. Other than that, everything was fine.
This review was collected via phone interview by Customer Research Inc.

JG
Joan G.
Portland, OR
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Trustworthy
Have always taken care of the needs of our Toyota van in a timely and without any suggestions of unnecessary work. With their continued care, we hope to get many more miles out of our 2003 van.

CB
Carol B.
Canby, OR
Mercury Villager Wgn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Carol said she has always gone to this business. They provide fast service and go out of their way to help her.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Woodburn, OR
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Chris said the staff and the service were good. He really appreciated the honest service and the staff members were conscientious. They got him in and out in a good amount of time.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Canby, OR
Dodge Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/30/2018 Category: Service
John said there weren't very many mechanics on duty when he went for service.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Canby, OR
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Andrew said the cost of the service came in under the estimate. The staff did an excellent job.
This review was collected via phone interview by Customer Research Inc.

DC
Del C.
Oregon City, OR
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Del said he was very pleased with the service overall and hasn't had any issues.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Wilsonville, OR
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Bill said that he had a couple things that had concerned him during the service. He is satisfied with the service overall.
This review was collected via phone interview by Customer Research Inc.

PA
Pete A.
Mulino, OR
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Pete said the staff treated him well and did the work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

LW
Lloyd W.
Damascus, OR
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Lloyd said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KP
Kathy P.
Canby, OR
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Good Service
I appreciated they told me what needed to be done for maintenance and what could wait. I decided to do it all at one visit and was pleased with the service.

SS
Sam S.
Aurora, OR
GMC Sierra 3500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018
Good people who really listen
Chris and his staff take the time to listen and fully explain what services or repairs are needed/ and work to complete everything in a timely manner.

RY
Ron Y.
Canby, OR
GMC Yukon
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/12/2018 Category: Service
Ron said the staff didn't do a very good job. They weren't able to fix anything on either vehicle he brought into them.
This review was collected via phone interview by Customer Research Inc.

RO
Richard O.
Woodburn, OR
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/09/2018
Auto repair
I would like to know why i was charged $174.00 for a $60 dollar part from Napa auto parts.?

JG
Joann G.
Oregon City, OR
Mazda Mazda5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Joann said the business is friendly , fast, and affordable.
This review was collected via phone interview by Customer Research Inc.

DR
Dan R.
Aurora, OR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Excellent Shop
Since we had moved and had to change Auto Repair shops, we were concerned that we could find a place that offered equal quality and service. We found that at JM Mechanical. The work was excellent and it was done on time. We’ll be back!

Displaying Review 1 - 20 of 353 in total