Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

396 Reviews

96% Would Recommend
Latest Review about 1 month ago

Reviews


JH
Jed H.
Oregon
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Jed said the staff was meticulous in their methods and he was very happy with the service. He also mentioned that he paid less than he was quoted.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Canby, OR
Ford Escape
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/02/2018
Cost higher than estimate and not explained.
Were quoted $250 estimate for repair and cost ended up being over $400 with no explanation due to a busy and rushed counter experience. This may be the last time we use them for servicing our vehicles.

DT
David T.
Oregon
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
David said the service was great.
This review was collected via phone interview by Customer Research Inc.

LE
Larry E.
Oregon City, OR
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Larry said the business gave him really good service. They have done it before, and they are fairly priced. That is why he keeps going back.
This review was collected via phone interview by Customer Research Inc.

SC
Spring C.
Canby, OR
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Spring said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

ZA
Zulfi A.
Oregon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Zulfi said the staff was very courteous, helpful and accommodating. He also mentioned that the service was very timely.
This review was collected via phone interview by Customer Research Inc.

PP
Patty P.
Aurora, OR
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Patty said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CJ
Clayton J.
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Great work
Great work by a trusted company. I was dealt a lemon but they have helped turn it around to a great car. I would recommend this company to friends and family.

KS
Ken S.
Canby, OR
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Accomodsting, knowledgeable, efficient, trustworthy
Staff works with us to accomodate our schedules and vehicle use needs. Discusses developing mechanical issues and makes suggestions as to when or whether particular work needs to be done. Work is well done on time and all personnel are courteous and friendly in their interactions with us and others.

CS
Craig S.
Oregon City, OR
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Craig said he was pleased with the business but the repair took longer than expected.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
Canby, OR
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Linda said she was happy with the service. This is a great place. The employees were nice, honest, and provided great service.
This review was collected via phone interview by Customer Research Inc.

JS
Joy S.
Canby, OR
Toyota Echo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
You guys are amazing!
I LOVE the JM Mechanical team. You are helpful, kind and honest. At my last visit you went so so so above and beyond normal customer service expectations to help me pass DEQ. As a single woman, I feel so blessed and relieved to have found a place I can trust not to charge an arm and a leg or tell me a bunch of things I don't actually need. You guys show the love of Jesus by conducting your business with the level of integrity, honesty and care that you do. Thank you JM team!
Spencer W. from JM Mechanical responded on 10/18/2018

Thank you Joy for such an amazing review! Customers like you are what keep us going.


DC
Dan C.
Portland, OR
Pontiac Grand Am
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Dan said he liked his service.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
Oregon City, OR
Isuzu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
dump truck maintenance and upkeep
something like a dump truck cant be maintained by just any mechanic. among other things, there are ODOT regulations to keep up with.
Not only does JM keep us operating but keeps us compliant also... thanks!!
Spencer W. from JM Mechanical responded on 10/18/2018

Thank you for taking the time to tell us how we are doing. We love keeping our customers safe and on the road. 


BB
Bill B.
Canby, OR
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Bill said he has used them for a long time and recommends the business for service.
This review was collected via phone interview by Customer Research Inc.
Spencer W. from JM Mechanical responded on 10/18/2018

Thank you Bill. We appreciate you!


DN
Dennis N.
Aurora, OR
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Dennis said the business got the job done when they said they would. They have great service. The staff member behind the desk was nice. They are honest.
This review was collected via phone interview by Customer Research Inc.
Spencer W. from JM Mechanical responded on 10/18/2018

Thank you Dennis. We appreciate you and your kind words. Take care


DC
Del C.
Oregon City, OR
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Honest, dependable, friendly!
Every time I have work done I get the same results, great service a job done right and a fair price. I always drive home satisfied.
Spencer W. from JM Mechanical responded on 10/18/2018

Thank you Del. It's customers like you that keep us going. We look forward to seeing you again!


GG
Glenn G.
Aurora, OR
Suzuki Sidekick
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Spoke with Nancy. She said the business did everything well on her last repair.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Canby, OR
Ford Escape
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/13/2018
Need better feedback on vehicle status and estimating costs to fix.
Very nice people and offer pick-up and drop-off transportation if needed. They do need to do a better job on providing vehicle status follow-up and estimating fix costs.

RY
Robert Y.
Aurora, OR
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Spoke with Erin. She said the people at this business are very honest with her.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 396 in total