Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

386 Reviews

96% Would Recommend
Latest Review about 4 hours ago

Reviews


CJ
Clayton J.
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Great work
Great work by a trusted company. I was dealt a lemon but they have helped turn it around to a great car. I would recommend this company to friends and family.

KS
Ken S.
Canby, OR
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Accomodsting, knowledgeable, efficient, trustworthy
Staff works with us to accomodate our schedules and vehicle use needs. Discusses developing mechanical issues and makes suggestions as to when or whether particular work needs to be done. Work is well done on time and all personnel are courteous and friendly in their interactions with us and others.

JS
Joy S.
Canby, OR
Toyota Echo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
You guys are amazing!
I LOVE the JM Mechanical team. You are helpful, kind and honest. At my last visit you went so so so above and beyond normal customer service expectations to help me pass DEQ. As a single woman, I feel so blessed and relieved to have found a place I can trust not to charge an arm and a leg or tell me a bunch of things I don't actually need. You guys show the love of Jesus by conducting your business with the level of integrity, honesty and care that you do. Thank you JM team!
Dustin from JM Mechanical responded on 10/18/2018

Thank you Joy for such an amazing review! Customers like you are what keep us going.


V
Valued Customer
Oregon City, OR
Isuzu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
dump truck maintenance and upkeep
something like a dump truck cant be maintained by just any mechanic. among other things, there are ODOT regulations to keep up with.
Not only does JM keep us operating but keeps us compliant also... thanks!!
Dustin from JM Mechanical responded on 10/18/2018

Thank you for taking the time to tell us how we are doing. We love keeping our customers safe and on the road. 


BB
Bill B.
Canby, OR
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Bill said he has used them for a long time and recommends the business for service.
This review was collected via phone interview by Customer Research Inc.
Dustin from JM Mechanical responded on 10/18/2018

Thank you Bill. We appreciate you!


DN
Dennis N.
Aurora, OR
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Dennis said the business got the job done when they said they would. They have great service. The staff member behind the desk was nice. They are honest.
This review was collected via phone interview by Customer Research Inc.
Dustin from JM Mechanical responded on 10/18/2018

Thank you Dennis. We appreciate you and your kind words. Take care


DC
Del C.
Oregon City, OR
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Honest, dependable, friendly!
Every time I have work done I get the same results, great service a job done right and a fair price. I always drive home satisfied.
Dustin from JM Mechanical responded on 10/18/2018

Thank you Del. It's customers like you that keep us going. We look forward to seeing you again!


GG
Glenn G.
Aurora, OR
Suzuki Sidekick
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Spoke with Nancy. She said the business did everything well on her last repair.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Canby, OR
Ford Escape
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/13/2018
Need better feedback on vehicle status and estimating costs to fix.
Very nice people and offer pick-up and drop-off transportation if needed. They do need to do a better job on providing vehicle status follow-up and estimating fix costs.

RY
Robert Y.
Aurora, OR
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Spoke with Erin. She said the people at this business are very honest with her.
This review was collected via phone interview by Customer Research Inc.

DC
Del C.
Oregon City, OR
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Dependable on doing a great job!
Always friendly, honest, with quality parts and workmanship.

AD
Allen D.
Aurora, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
HELLO, ANN AND DUSTY GREAT PEOPLE AND GREAT SERVICE
DUSTY, MECANICAL KNOWLEDGE OF CARS PERIOD

RG
Ray G.
Oregon
Buick
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
Ray said the documentation wasn't real good. He had a hard time understanding the bill. The communication was not very good, because he called a couple times and no one called him back. Other wise the work was good quality.
This review was collected via phone interview by Customer Research Inc.

RN
Ron N.
Canby, OR
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2018 Category: Service
Ron said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DR
Dan R.
Aurora, OR
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Great Service!
I called at 8:30 am and was having my oil changed at 12:30 - same day! These guys took great care of me and my vehicle.

DG
Dennis G.
Albany, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Dennis said his experience with this business was outstanding.
This review was collected via phone interview by Customer Research Inc.

SD
Sally D.
Oregon
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Sally said the business provided good service. The staff were communicative, and she was more than happy with the service they provided.
This review was collected via phone interview by Customer Research Inc.

WH
Wallace H.
Oregon
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Wallace said he appreciated the service and it was quick.
This review was collected via phone interview by Customer Research Inc.

DD
Don D.
Aurora, OR
Subaru Legacy Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Don said he likes the service the staff provides.
This review was collected via phone interview by Customer Research Inc.

KM
Keinan M.
Oregon
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Keinan said the staff at this facility took care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 386 in total