Cornforth Campbell Collision CARSTAR

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

419 Reviews

99% Would Recommend
Latest Review 3 months ago

Reviews


JB
Jesse B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2014 Category: Collision
Jesse said the business did a very good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JW
Jennifer W.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2014 Category: Collision
Jennifer said the work was fine. She did not need to be kept informed.
This review was collected via phone interview by Customer Research Inc.

SN
Scott N.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2014 Category: Collision
Scott said they did a great job.
This review was collected via phone interview by Customer Research Inc.

CR
Caroline R.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2014 Category: Collision
Caroline said she had to take her vehicle back to this business because her tail lights were not working. They took several tries to figure out it was a fuse. They told her, her vehicle would be ready on a Friday but it was not done until Monday. They told her the reason for the delay was because of a shortage of employees.
This review was collected via phone interview by Customer Research Inc.

EM
Emily M.
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/01/2014
Car damaged at shop
The repairs to my truck were initially done incorrectly, but the problem was fixed. Unfortunately, my truck was damaged while at the shop and the repair from that damage was unacceptable and the shop was rude and did not stand behind their work.
Kurt J. from Cornforth Campbell Collision CARSTAR responded on 11/03/2014

A new door ding was brought to our attention upon delivery. We repaired the dent, and touched up the chip that remained. That was not acceptable. What was not mentioned was that ten inches from that chip, the front door has significant prior damage and requires replacement. I did my best to do the right thing and was never anything but cordial. I am sorry for this unfortunate situation. Kurt


PP
Pierre P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2014 Category: Collision
Pierre said this business is courteous, efficient, friendly and does a good job. He said his vehicle was delayed by a week but was not expecting it to be done on time. He said there was a parts delay but the business was not a fault.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2014 Category: Collision
John said they worked with his personal schedule and he appreciated the quality of the work.
This review was collected via phone interview by Customer Research Inc.

TB
Tamara B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2014 Category: Collision
Tamara said the business did a great job on her vehicle. They have great customer service.
This review was collected via phone interview by Customer Research Inc.

LS
Lynn S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2014 Category: Collision
Mike said this business did an excellent job on the repairs to his vehicle. They constantly kept him informed of the status of his vehicle and what was happening to it. If there were any delays they made sure to tell him why. Carol, the estimator, did a good job. He has already recommended them to others.
This review was collected via phone interview by Customer Research Inc.

ET
Ella T.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2014 Category: Collision
Ella said everyone at the business was very cordial and helpful. She said she appreciated the respect she was shown.
This review was collected via phone interview by Customer Research Inc.

BE
Brittney E.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2014 Category: Collision
Brittney said it took over two weeks for them to start the work on her vehicle. She said they did not wash her vehicle like they told her because there were fingerprints and smudge marks all over it. There were no updates given. She will not recommend them to others based on this experience.
This review was collected via phone interview by Customer Research Inc.

GB
George B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2014 Category: Collision
Spoke with Karen. She said they have been to this place of business and have always had great service with them.
This review was collected via phone interview by Customer Research Inc.

SA
Steve A.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2014 Category: Collision
Steve said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

EM
Edwin M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2014 Category: Collision
Fran said they were very polite and got the job done. This is a good, clean business to use. The trunk and rear right door need adjusting.
This review was collected via phone interview by Customer Research Inc.

SO
Stephen O.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2014 Category: Collision
Stephen is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2014 Category: Collision
Mary said the service was really good and they did a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

CW
Carol W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2014 Category: Collision
Carol is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

SF
Sean F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Collision
Sean said this business had fantastic, fast service. There were no hassles.
This review was collected via phone interview by Customer Research Inc.

BR
Brenda R.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Collision
Brenda said she has been to this business before and she always receives nothing but great service. Her vehicle was ready before the promised time. They communicated well with her and they made sure she knew what was happening with her vehicle every step of the way.
This review was collected via phone interview by Customer Research Inc.

SL
Susan L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2014 Category: Collision
Susan said they did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 419 in total