Cornforth Campbell Collision CARSTAR

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

368 Reviews

99% Would Recommend
Latest Review about 2 months ago
Review for Cornforth Campbell Collision CARSTAR
Emily M. on 11/01/2014
Recommended badge inactive Recommended
Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Car damaged at shop"
The repairs to my truck were initially done incorrectly, but the problem was fixed. Unfortunately, my truck was damaged while at the shop and the repair from that damage was unacceptable and the shop was rude and did not stand behind their work.
Service Date: 10/30/2014
Review Created: 11/01/2014 07:18 AM
Kurt J. at Cornforth Campbell Collision CARSTAR responded on 11/03/2014

A new door ding was brought to our attention upon delivery. We repaired the dent, and touched up the chip that remained. That was not acceptable. What was not mentioned was that ten inches from that chip, the front door has significant prior damage and requires replacement. I did my best to do the right thing and was never anything but cordial. I am sorry for this unfortunate situation. Kurt