Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

198 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


SZ
STEVE Z.
Glen Burnie, MD
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Nissan
I like how they do what they say they'll do. Plus they're not a bunch of idiots; they can explain what they're doing and give you their time frame to accomplish the repair. No crapola; you can trust them as neighbors. I've had several jobs done by Country Club Automotive and they are now my go to folks to work on my car. And no, they didn't pay me to write this and I swear I'm not a relative.

BD
Bob D.
Glen Burnie, MD
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Bob said the business always does good work. They are trustworthy and dependable. He appreciates the way they help him whenever he goes in for any type of service.
This review was collected via phone interview by Customer Research Inc.

MD
Michelle D.
Glen Burnie, MD
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Michelle said the business had really good customer service. They are friendly, very helpful, and really honest.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Hanover, MD
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Mike said the business did very good work.
This review was collected via phone interview by Customer Research Inc.

KM
Kathy M.
Pasadena, MD
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
Great place to go for the needs of your vehicle. Thank you!
Once again, I made an appointment for an oil change. Wanted to be the first one there so I could just wait for it. They were there before the shop even opened up for the day and took my vehicle in right away. I love hanging out with Heather the cashier too!
THE COUNTRY CLUB A. from Country Club Automotive responded on 07/10/2018

Thanks Kathy , For your kind words.Tim


JB
John B.
Maryland
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
John said this business got his vehicle in, took care of it while he was away, and it was a good experience.
This review was collected via phone interview by Customer Research Inc.
THE COUNTRY CLUB A. from Country Club Automotive responded on 07/10/2018

Thanks John, I'm glad your experience was a good one. I will see you soon about the evaluation you wanted. Tim


PV
Pat V.
Glen Burnie, MD
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Pat said she received the right service. She was pleased with the work provided.
This review was collected via phone interview by Customer Research Inc.
THE COUNTRY CLUB A. from Country Club Automotive responded on 07/10/2018

Thanks for your feed back. Tim


KH
Kristyna H.
Sparrows Point, MD
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Krystyna said the business did good quality work on her vehicle.
This review was collected via phone interview by Customer Research Inc.
THE COUNTRY CLUB A. from Country Club Automotive responded on 07/10/2018

Thanks Kristyna, We appreciate your response. we look forward in helping you in the future.Tim 


JG
John G.
Glen Burnie, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
John said the staff explained and answered all his questions. He was satisfied with the overall service.
This review was collected via phone interview by Customer Research Inc.
THE COUNTRY CLUB A. from Country Club Automotive responded on 07/10/2018

Thanks John for your kind responce.Tim


DB
Donald B.
Severn, MD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Donald said he was told something would get done at this business and it took 2 days.
This review was collected via phone interview by Customer Research Inc.

RM
Ron M.
Pasadena, MD
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Ron said he liked the service.
This review was collected via phone interview by Customer Research Inc.

SB
Shonda B.
Glen Burnie, MD
Dodge Caliber
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Shonda said the staff was very pleasant and the service was satisfactory.
This review was collected via phone interview by Customer Research Inc.

KM
Kathy M.
Pasadena, MD
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
Reliable and friendly service.
Country Club Automotive is always reliable. All you have to do is make an appointment! Depending on the job, you can either wait for the service, or drop your car off. They communicate with you all the way.

PR
Paul R.
Glen Burnie, MD
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Paul said he loves this business and the staff were very professional.
This review was collected via phone interview by Customer Research Inc.

SH
Steven H.
Maryland
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Steven said he was able to drop his vehicle off for service. The work was done on time. The service went smoothly.
This review was collected via phone interview by Customer Research Inc.
THE COUNTRY CLUB A. from Country Club Automotive responded on 05/29/2018

Thanks Steven for giving this review. We try hard to make sure everything comes out good its nice to hear your happy. Thanks again Tim
          


HH
Haley H.
Glen Burnie, MD
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Haley said the employees had good customer service.
This review was collected via phone interview by Customer Research Inc.
THE COUNTRY CLUB A. from Country Club Automotive responded on 05/29/2018

Thank Haley for letting us know how we are doing. Tim


SH
SUE H.
Glen Burnie, MD
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
1999 nissian altima
Thank you guys for doing a great job fixing my car!!!!

AO
Amadeo O.
Annapolis, MD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Amadeo said the staff is awesome, was quick, and provided great customer service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Glen Burnie, MD
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Great Service
My family moved to the area a few years ago and have had trouble finding and trustworthy, professional mechanic. We went to Country Club Automotive for a flat tire one day and they fixed it on the spot to get us back on the road. Since then we have gotten all of our vehicles serviced there. The staff are friendly, professional, and knowledgeable. We wouldn’t go anywhere else
THE COUNTRY CLUB A. from Country Club Automotive responded on 04/27/2018

Thanks Jennifer for taking the time to give us a review.We appreciate your comments. Thanks Tim


CE
Cory E.
Pasadena, MD
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Cory said the business simply takes care of him, but the only problem is fitting into their schedule. Everything he has gotten done with them has been good and they are fair. If they find something in addition that needs to be fixed they explain it well.
This review was collected via phone interview by Customer Research Inc.

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