Country Club Automotive


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

130 Reviews

98% Would Recommend
Latest Review 3 days ago
Tom J. on 11/21/2017
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Tom said he is satisfied with the service.
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Bob L. on 11/21/2017
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Bob said they did as promised. He was given a discount and the price was fair. They did good work.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
MATTHEW S. on 11/19/2017
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"Engine Light On for months"
Excellent. Had engine light on for months. Took it to NTB and JBA neither would take the time to find the problem. Took the vehicle here and Mike took his time, found the problem and fixed the light. Thank you!!
Vehicle: GMC Envoy
Service Date: 10/24/2017
Review Created: 11/19/2017 03:20 PM
Tim N. on 11/15/2017
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Tim said the employees did everything he asked them to do. He did not have any issues.
Category: Service
Service Date: 10/20/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Charlotte B. on 11/10/2017
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Charlotte said everything was good.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Pat M. on 11/09/2017
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Pat said the employees were polite. They were very accommodating. They provided very efficient service.
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
THE COUNTRY CLUB A. at Country Club Automotive responded on 11/10/2017

Thanks Pat for taking the time to respond to our survey . Tim

Jerome K. on 11/08/2017
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Jerome said this business has good service. He got his vehicle fixed there and there was no hassle.
Category: Service
Service Date: 10/27/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
THE COUNTRY CLUB A. at Country Club Automotive responded on 11/10/2017

Thanks for taking the time to respone to our survey.Tim

Greg D. on 10/31/2017
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Greg said he was in and out. They got his vehicle fixed and it is running better than ever.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 10/28/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
THE COUNTRY CLUB A. at Country Club Automotive responded on 11/10/2017

Thanks Greg for taking the time to reply to our survey.Tim

Mike H. on 10/31/2017
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Mike said the facility did a good job on his scooter.
Category: Service
Service Date: 10/25/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
THE COUNTRY CLUB A. at Country Club Automotive responded on 11/10/2017

Thanks Mike for taking time to rply to our survey. Tim

Bryan B. on 10/30/2017
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Bryan said his vehicle was able to pass the emissions test. He would recommend this business.
Vehicle: Honda Civic
Category: Service
Service Date: 10/03/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
THE COUNTRY CLUB A. at Country Club Automotive responded on 11/10/2017

Thanks Bryan for taking the time to reply to our survey. Tim

CHARLES D. on 10/27/2017
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"Service on 2003 Toyota Camry"
window on rear right side went down and would not go back up. spoke to Tim and he said that he would try and see what was wrong I asked him if they could put it in a service bay in the evening as the window would not go up. Tim said there was no problem with that.
Vehicle: Toyota Camry
Service Date: 10/24/2017
Review Created: 10/27/2017 12:55 PM
Jason M. on 10/27/2017
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Jason said this business was accommodating and prompt.
Category: Service
Service Date: 10/21/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
DAVID M. on 10/24/2017
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"Honesty and fair pricing"
They are always honest when they tell you what's wrong with your vehicle. They don't fix what's not broken.
Vehicle: Jeep Grand Cherokee
Service Date: 10/21/2017
Review Created: 10/24/2017 05:25 AM
THE COUNTRY CLUB A. at Country Club Automotive responded on 11/02/2017

We appreciate you taking the time to respond to this review. It helps us hearing from our customers. Thanks Tim  

JOE H. on 10/20/2017
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"Tim walking around in his short shorts and his bright red lipstick"
Lube, Lube, Lube. Tim KY is your friend...
Vehicle: Jeep Grand Cherokee
Service Date: 09/30/2017
Review Created: 10/20/2017 02:32 AM
MATTHEW S. on 10/19/2017
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"Very thorough "
Great work; easy to communicate with
Vehicle: GMC Envoy
Service Date: 10/17/2017
Review Created: 10/19/2017 04:27 AM
Sean C. on 10/17/2017
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"Jeep grand cherokee"
Prompt service, attentive to customer needs. Thank you!
Vehicle: Jeep Grand Cherokee
Service Date: 10/14/2017
Review Created: 10/17/2017 03:34 AM
Dorthy H. on 10/11/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Spoke with Vincent. He said the employees did not do the work right. The brake lines on his vehicle were leaking. The business corrected the issue, but they overcharged.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 10/05/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
THE COUNTRY CLUB A. at Country Club Automotive responded on 11/02/2017

We are sorry for your inconvenience and understand about the leak but we did repair it ASAP. And offered two free oil changes to help with any misunderstandings.

VICTOR D. on 10/10/2017
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"Recent brake fix"
I can always count in Mike and his team to do quality work.
Vehicle: Jeep Wrangler
Service Date: 10/07/2017
Review Created: 10/10/2017 03:35 AM
Peggy B. on 10/09/2017
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Peggy said this business is awesome.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 10/02/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Joseoh F. on 09/29/2017
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Joseoh said this business performed good service. The staff repaired his vehicle and they called him when it was ready.
Vehicle: Buick LeSabre
Category: Service
Service Date: 09/22/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 130 in total