Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

68 Reviews

99% Would Recommend
92% Business Response
Latest Review 4 days ago

Reviews


WF
Warren K.K. F.
Tacoma, WA
Toyota Camry
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05/22/2018
Great service!
Nice job!

MS
Michael S.
Spanaway, WA
Chevrolet Colorado
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05/12/2018
Friendly, and professional service. I was informed of exactly what had to be done to service my vehicle.
I've had previous experience with Courtesy Auto and was pleased with their service.

DA
Daylen A.
Lakewood, WA
Chevrolet Silverado 1500
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05/11/2018
The usual, Great service!
As always an easy part of my schedule/life, the guys here always “conduct business and get straight to the point” made my appointment online showed up and my oil change was done within the Hour. They always treat you with respect and value you as a customer, If you have been to other places that failed you, I promise you you can’t go wrong with Scott and the Team here, thanks guys!

RP
Rodger P.
Tacoma, WA
Honda Pilot
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05/04/2018
Service Appointment
I had my Honda Pilot aligned today at Courtesy Auto Service. The service was fast, complete and courteous. I was very pleased with my experience at Courtesy Auto Service and will recommend it to others.

JD
Jason D.
Olympia, WA
FIAT 500L
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05/03/2018
Outstanding Customer Service
Exceptional Service and has the latest technology for communicating - text & email follow up and updates are great!

JT
Jennifer T.
Tacoma, WA
Nissan Sentra
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04/28/2018
Amazing Visit
I had to take in my 2014 Nissan Sentra for repair and maintenance and chose Courtesy Auto Service. This was the best decision I could have made. They were so helpful and very nice. They sent me the vehicle inspection which included pictures of the the items that needed to be fixed. Bob was great, so helpful and knowledgeable. I will be taking my car here from now on. They warranty their work 2 years or 24k.
Thanks Courtesy I will be back!
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 04/30/2018

Thamk you Jennifer, we really appreciate your feedback.


MJ
MARY J.
Tacoma, WA
Honda Fit
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04/25/2018
Best Business Vendor Ever
The best customer service I have ever experienced. They always treat me like I’m their most important customer. Thanks Guys.
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 04/30/2018

Mary - We appreciate the time you took to respond to our review request.  We appreciate the trust you have put in us to service the fleet of vehicle you manage and we will always to a great job for you and PTI

Scott, Bob and Doug and the entire Crew at Courtesy Auto Service and Tire of Tacoma.


NM
Natasha M.
Tacoma, WA
Subaru Forester
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04/12/2018
amazing service
Thank you Good Year in Tacoma! The man who helped me was extremely friendly, helpful, respectful, and prompt. He made my first visit pleasant and definitely will be coming back and recommending to my friends and family. I had previously gone to the Subaru of Auburn dealership but the service there is horrendous. I will only be going to Goodyear while in the south end. Thank you so much for great service and making me feel comfortable.
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 04/30/2018

Thamk you Natasha.  I am glad we could meet and exceed your expectations.  


AK
AMANDA K.
Tacoma, WA
Honda Civic Coupe
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04/11/2018
Outstanding Service!
I had a fantastic experience. I got into my appointment right away and only waited about 30 minutes for everything to be completed. I would highly recommend this business to my friends.

Thank you for your genuine care!
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 04/30/2018

Thank you Amamda.  I appreciate it.


DW
Doug W.
Bothell, WA
Ford Bronco
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04/03/2018
A great experience!
Courtesy Auto and Scott came highly recommended. I have had bad experiences with auto shops in my area, so I decided to have my vehicle towed from Bothell to Courtesy. And, it was more than worth it! The whole crew at Courtesy was professional, friendly and competent. I was kept informed of what was happening all the way and the job was done quickly and for a VERY fair price (less than 1/2 the quote from my local shop). In addition they caught some things that needed attention. I can't think of one negative thing to say and I would highly recommend this shop to everyone! I will be back. It is great to find a shop that is honest, fair priced and friendly.
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 04/03/2018

Doug, 

Thanks for the very nice comments and review of our business.  I am glad that we could help you resolve the issues with your Bronco.  I look forward to seeing you again.  

Sincerely, 

Scott Welsh
Owner


LB
LARRY B.
Vaughn, WA
Ford Fusion
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03/27/2018
service
fast and friendly
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 03/30/2018

Thank you Larry


EM
ELIZABETH M.
Tacoma, WA
Nissan Frontier
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03/22/2018
Committed to excellence
Trustworthy
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 03/30/2018

Thank you.


DC
Daniel C.
Dupont, WA
BMW 3 Series
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03/18/2018
Awesome customer service
Everyone is always so friendly, helpful and professional. Oh yes, and accommodating. We came in last minute with a non-fixable flat. They didn’t have our tires in stock, but gave us a free rental car. Tire was fixed next day, along with our last minute alignment, oil change and wiper blade request. They are the best!
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 03/30/2018

Thank you for the great review.  We appreciate it!


BS
Ben S.
Tacoma, WA
Toyota Corolla
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03/08/2018
Outstanding Customer Service
I was treated great, and they were nice! Job got done faster than expected and that’s always a bonus
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 03/30/2018

Thank you Ben.


JB
Jess B.
Tacoma, WA
GMC Sierra 1500
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03/08/2018
thorough
Competent
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 03/30/2018

Thak you Jess.


FM
Fred M.
Spanaway, WA
GMC Acadia
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03/08/2018
Tire issue
Very professional services. Was able to get me in and out without an appointment. Very thankful.
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 03/30/2018

Thank you Fred.  Glad we could help you out.


MM
Mark M.
Tacoma, WA
Mazda B4000
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03/03/2018
Great service!
First time here. Very professional service. The service on my truck was completed sooner than the estimate given. Very pleasant staff. I like how they explained everything to me after the service was completed.
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 03/30/2018

Thank you Mark.  We will always be here when you need us.  


LG
LARRY G.
Tacoma, WA
Volkswagen Passat Sedan
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03/02/2018
Service
I'm always satisfied. ....plus the team treats me kindly!
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 03/30/2018

Larry, Thank you.


SH
SHANA H.
Tacoma, WA
Kia Optima
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03/02/2018
Great service
The people are friendly and helpful. Great service. Always get the job done.
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 03/30/2018

Thank you Shana.  We appreciate you and your comments.


RY
RAYMOND Y.
Tacoma, WA
Toyota Sienna
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03/02/2018
Great friends
Service has always been great.
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Scott W. from Courtesy Auto Service & Tire of Tacoma responded on 03/30/2018

Ray, always a pleasure to work with you.  Thank you for the kind words.