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SureCritic / Courtesy Genesis
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Courtesy Genesis

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(38 Reviews)
11
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Score Details

5 stars
61%
4 stars
12%
3 stars
7%
2 stars
5%
1 star
13%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
4
Total ReScores™
5.0
ReScore™ Average
11
Net Promoter Score ®

Business Details

Categories
Contact
(813) 356-7600
No Business Hours Provided

Business Hours

* No Time Zone provided
3800 W. Hillsborough Ave. Tampa, FL 33614
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Service Department's Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(38 Reviews)
Write a Review
Recent Reviews
Verified Customer
Valrico, FL
2022 Genesis G70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2022
verified customer Verified Customer
7
Category: Service
Initial impression poor. Final service rep made up for it
In order for Genesis to be taken seriously as a luxury brand . One of the things a company should work on is dedicated dealership and service departments with higher standards of service . The car itself has been a great, the standards of service itself is something that I worried about initially when purchasing the vehicle and after first service, I see why many others should be worried too.
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