Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

165 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 8 months ago

Reviews


JS
Jason S.
Charlotte, NC
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/07/2018
Bunch of thieves, would not use their tow service.
I had a jeep cherokee break down on my way to school one day. I had Creason auto tow it while I hitched a ride to school to take an exam. When I returned later to pick up my jeep cherokee after having them fix the issue, my rockford fosgate subwoofer and amp were missing from the vehicle. I never had these items returned to me as I didnt notice the items were missing until I left their wrecker yard. I highly recommend NOT using their services if you care about losing anything in your vehicle. After reading another review, it seems this is not the only time this has occurred. I think its pretty low to steal stuff from a high school kid. This a few years ago, so while I don't care much for the missing items at this point, I just want to warn others.

MF
MELISSA F.
Charlotte, NC
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2017
inspection easy no hassle
i didn't have to wait long, they explained the process and answered my questions

BL
BRYAN L.
Charlotte, NC
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2017
Good job
Another good job. Done right, on time and at a good price. Thanks.

BL
BRYAN L.
Charlotte, NC
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2017
The work you did on the car is good and the price is resonable.
Car needed brakes and that work was done well. Nothing fancy, but you do good work at a good price. Thank you!!

DW
DAN W.
Charlotte, NC
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2017
Honesty and great service
I always feel well-informed and well treated at Creason

SG
Stephen G.
Charlotte, NC
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017 Category: Service
Stephen said the employees at the business do very good work.
This review was collected via phone interview by Customer Research Inc.

MA
MIKE A.
Matthews, NC
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2017
Well done Creasons
Great customer service and quality work each and every time.

JK
John K.
Charlotte, NC
Buick Rendezvous
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2017 Category: Service
John said the business was unable to figure out his problem, but it was not their fault.
This review was collected via phone interview by Customer Research Inc.

MB
MARY B.
Charlotte, NC
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2017
dependable, good work, convenient location, able to get service quickly, clean and pleasant waiting room
we have used Creason for many years

LM
LINDA M.
Charlotte, NC
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2017
State inspection
My state inspection was done efficiently. I called for an appointment which they do not take for state inspections but told me a good time to come. True to their word I was in and out in less than 15 minutes.

TC
THOMAS C.
Charlotte, NC
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2017
5
Great service

LH
LEE H.
Charlotte, NC
GMC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017
Excellent Service
Always excellent, fast, friendly service. I highly recommend them.

JR
James R.
Charlotte, NC
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2017 Category: Service
Spoke with Faye. She said the employees at the business provided her with great service. She has been doing business with them for 20 to 30 years and she is always satisfied.
This review was collected via phone interview by Customer Research Inc.

JB
JIM B.
Charlotte, NC
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017
Honest, Reliable, Caring
Just had my Ford Ranger serviced with both brake and engine work done. They promptly called with an estimate they held themselves to. So pleased with how it drives now.

RT
R.C. T.
Matthews, NC
GMC Sierra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2017 Category: Service
R.C. said the business gave him a fair assessment of his vehicle. They finished the work quickly and the prices were fair. He will continue to use them.
This review was collected via phone interview by Customer Research Inc.

JP
JOHN P.
Winnsboro, SC
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Very Honest People
Know what they are doing!!

JA
James A.
Charlotte, NC
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
James said he was really pleased with the service.
This review was collected via phone interview by Customer Research Inc.

JK
John K.
Charlotte, NC
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
John said he has been using the business for a long time, and they finished everything in a timely manner.
This review was collected via phone interview by Customer Research Inc.

TL
TED L.
Charlotte, NC
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2017
Always Great Service
Always friendly. Explain issues with vehicle in plain terms. Always call with an estimate.

BL
BRYAN L.
Charlotte, NC
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2017
Replaceing shocks and struts on my PT Criser.
Good job! This has improved the ride and handling so much. Car is a joy to drive again. Not only did you do a good job but the price was right also. Thank you so much.

Displaying Review 1 - 20 of 165 in total