business image

Crossroads Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(45 Reviews)
67
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
21
Total ReScores
5.0
ReScore Average
67
Net Promoter Score ®

Business Details

Contact
(970) 267-5072
No Business Hours Provided

Business Hours

* No Time Zone provided
3870 Byrd Drive Loveland, CO 80538
Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(45 Reviews)

KF
gravatar
Keith F.
Marysville, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/01/2022
0
Category: Sales
Poor Workmanship - Poor Time Lines
I live in Washington State. I bought my Hyundai in for repair of the right rear wheel on December 28th and it was not (completed) until after February 8th. On the way home I kept hearing a "Clump" in the right rear area. Hoping it was something loose in my trunk I proceeded home to Washington. Once home I emptied the car, took it for a short drive and the noise continues along with a noise from a spring. My local Hyundai dealer could not get me in until the end of March. Crossroads Hyundai did not put on the nut that attached the Sway bar to the control bar. Of course I needed to pay for the repair. When I sent the bill to Crossroads Hyundai, they did not reimburse the full amount! The other issue with them was they kept telling me "Next Week" for two months!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.