Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1085 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.5882347/5Overall Rating 4.5882347/5Overall Rating 4.5882347/5Overall Rating 4.5882347/5rating 4.5882347
Original
Overall Rating 2.11765/5Overall Rating 2.11765/5rating 2.11765rating 2.11765rating 2.11765
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


DW
Douglas W.
Estes Park, CO
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2018 Category: Service
routine maintenance
Friendly, courteous, on time
JARRETT H D. from Stevinson Hyundai of Longmont responded on 12/07/2018

Good afternoon, Doug!

Thank you for taking the time to complete our survey and for the review! Your feedback is greatly appreciated! If there is anything that we can do to earn that 5th star next visit, please let us know! Have a great weekend!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com

SL
Stephen L.
Boulder, CO
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Review
Everything went fine. I would have appreciated a loaner car in order to do some errands.
JARRETT H D. from Stevinson Hyundai of Longmont responded on 12/07/2018

Good afternoon, Stephen!

Thank you for taking the time to complete our survey and for the amazing 5 Star review! Your feedback is greatly appreciated and we are glad to know you were satisfied with your visit! If there is anything else that we can do for you, please let us know! Have a wonderful weekend!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com

Verified Customer
Mead, CO
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Customer service is good and car prices are reasonable
Customer service is good and car prices are reasonable but the service waiting area is definitely a downfall. Check out Honda's waiting area across the street. Couch, working stations, comfortable area, coffee, hot chocolate, water, and even snacks are available. When you already are not in a good mood, a nice waiting area helps.
STEVE M L., Service Manager from Stevinson Hyundai of Longmont responded on 12/06/2018

Good morning,
Thank you for taking the time to fill out our survey. Your feedback is greatly appreciated. We will do the best we can to make the changes needed to make it a better service experience. Look forward to seeing you next time.

Steve Lines
Service Manager
Stevinson Hyundai
slines@stevinsonauto.com
303-651-2623 Office

JD
Joseph D.
Thornton, CO
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Car service
Great customer service
STEVE M L., Service Manager from Stevinson Hyundai of Longmont responded on 12/05/2018

Good afternoon Joseph,
Thank you so much for taking the time to fill out our survey with 5 stars. Your feedback is greatly appreciated. Have a great day!

Steve Lines
Service Manager
Stevinson Hyundai
slines@stevinsonauto.com
303-651-2623 Office

AW
Amibelech (abi) W.
Erie, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Great service/availability/flexibility with customers.
Just want to thank stevinson Hyundai dealership and it’s staff for their great customer service, as well as, their willingness to go the extra mile to acommodate me. You’re flexibility in getting my vehicle scheduled was a tremendous help.
JARRETT H D. from Stevinson Hyundai of Longmont responded on 12/05/2018

Good evening, Abi!

Thank you for taking the time to complete our survey and for the amazing 5 Star review! Your feedback is greatly appreciated! We are also glad to know you are happy with the service you have been provided! If there is anything else that we can do for you, please let us know! Have a great rest of your week!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com

Verified Customer
Longmont, CO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Always a pleasure to do business with
I appreciate the friendly staff at this establishment.
JARRETT H D. from Stevinson Hyundai of Longmont responded on 12/04/2018

Good evening!

Thank you for taking the time to complete our survey and for the amazing 5 Star review! Your feedback is greatly appreciated! If there is anything else that we can help you with, please let us know! Have a great rest of your week!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com

TV
Terri V.
Niwot, CO
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Service
They always get my car done in a timely manner and give me options for what needs to be done.
STEVE M L., Service Manager from Stevinson Hyundai of Longmont responded on 12/04/2018

Good morning Terri,
Thank you so much for taking the time to fill out our survey with 5 stars and for the kind words. Your feedback is greatly appreciated. Have a great week!

Steve Lines
Service Manager
Stevinson Hyundai
slines@stevinsonauto.com
303-651-2623 Office

AS
Amy S.
Brighton, CO
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
My Favorite Service Department
Stevinson Hyundai of Longmont has THE BEST Service Department! Steve and Jarret are great, always nice and helpful! My car always gets done in a timely manner and looks amazing! I will always bring my car to to their service department.
STEVE M L., Service Manager from Stevinson Hyundai of Longmont responded on 12/04/2018

Good morning Amy,
Thank you so much for taking the time to fill out our survey with 5 stars and for the amazing comments. We sure appreciate you being a loyal customer with us and we look forward to seeing you next time. Have a great week!

Steve Lines
Service Manager
Stevinson Hyundai
slines@stevinsonauto.com
303-651-2623 Office

Verified Customer
Thornton, CO
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Induction service
Induction service is highly effective especially as the miles pile on. Reason being a lot of systems incur carbon build up and particles that cloth fuel injectors and foul O2 sensors.
STEVE M L., Service Manager from Stevinson Hyundai of Longmont responded on 12/04/2018

Good morning,
Thank you so much for taking the time to fill out our survey with 5 stars and for the great comments. Your feedback is greatly appreciated. Have a great day!

Steve Lines
Service Manager
Stevinson Hyundai
slines@stevinsonauto.com
303-651-2623 Office

FK
Fnu K.
Lafayette, CO
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
very Frank an everyones smile.
Everyone is very friendly an frank,positive an helpful..thakns guys
JARRETT H D. from Stevinson Hyundai of Longmont responded on 12/03/2018

Good evening, Fnu!

Thank you for taking he time to complete our survey and for the great 5 Star review! Your feedback means a lot to us and we are glad to know you were satisfied with your visit! If there is anything else that we can do for you, please let us know! Have an amazing rest of your week!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com

JF
Janet F.
Dacono, CO
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018 Category: Service
Oil change
Great service. Thank you.
JARRETT H D. from Stevinson Hyundai of Longmont responded on 12/03/2018

Good morning, Janet!

Thank you for taking the time to complete our survey and for the amazing 5 Star review! Your feedback means a lot to us, and we are happy to know that you were satisfied with your visit! If there is anything else that we can help you with, please let us know! Have a great week!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com

CD
Carl D.
Loveland, CO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
a
a
JARRETT H D. from Stevinson Hyundai of Longmont responded on 12/03/2018

Good morning, Carl!

Thank you for taking the time to complete our survey and for the amazing 5 Star review! Your feedback is greatly appreciated and we are glad to know you were satisfied with your visit! If there is anything else that we can do for you, please let us know! Have a wonderful week!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com

DW
Dona W.
Longmont, CO
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
2016 Santa Fe Sport Tires
We dropped off our vehicle to have new tires installed and Jarrett was there get us started. He is courteous and helpful. The shop crew completed the install in a short time. Everyone was great and I can totally recommend this business.
STEVE M L., Service Manager from Stevinson Hyundai of Longmont responded on 12/01/2018

Good morning Dona,
Thank you so much for taking the time to fill out our survey with 5 stars and for the kind words. Your feedback is greatly appreciated. We look forward to seeing you next time. Have a great weekend!

Steve Lines
Service Manager
Stevinson Hyundai
slines@stevinsonauto.com
303-651-2623 Office

ER
Eugene R.
Longmont, CO
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018 Category: Service
Replaced battery and Brakes in front and rear.
Service techs were willing to do job that afternoon but I said they could keep overnight and they did. I was able to pick it up before noon the next day. Good job.
JARRETT H D. from Stevinson Hyundai of Longmont responded on 11/30/2018

Good evening, Eugene!

Thank you for taking the time to complete our survey and for the amazing 5 Star review! Your feedback is greatly appreciated and we are glad to know you were satisfied with your service! If there is anything else that we can do for you, please let us know! Have a wonderful weekend!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com

RA
Rafaela A.
Longmont, CO
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Great honest People
I never feel like they are trying to sell me something I don't need.We bought our 3 rd Hyundai there last April because of that.
JARRETT H D. from Stevinson Hyundai of Longmont responded on 11/29/2018

Good morning, Rafaela!

Thank you for taking the time to complete our survey and for the amazing 5 Star review! Your feedback is greatly appreciated, and we are happy to know you are satisfied with your service! If there is anything else you may need, please let us know! Have a great weekend!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com

JA
Jill A.
Longmont, CO
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Professional & Knowledgable
They do what is needed, explain why it is needed and are on time, friendly and through.
JARRETT H D. from Stevinson Hyundai of Longmont responded on 11/28/2018

Good evening, Jill! 

Thank you for taking the time to complete our survey and for the amazing 5 Star review! your feedback is always greatly appreciated and we are glad to you are satisfied time and time again! If there is anything else you may need, please let us know! Have a wonderful rest of your week!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com

Verified Customer
Erie, CO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
oil change
Service rep was professional and courteous. Work was performed in a timely manner.
JARRETT H D. from Stevinson Hyundai of Longmont responded on 11/27/2018

Good evening!

Thank you for taking the time to complete our survey and for the great 5 Star review! Your feedback is greatly appreciated! We are also glad to know you were satisfied with your visit! If there is anything else we can do for you, please let us know! Have an amazing rest of your week!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com

LR
Leahann R.
Longmont, CO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Oil change
Always friendly and easy to work with when needing an appointment around son's schedule.
JARRETT H D. from Stevinson Hyundai of Longmont responded on 11/27/2018

Good evening, Leahann!

Thank you for taking the time to complete our survey and for the amazing 5 Star review! Your feedback is greatly appreciated and are glad to know you were satisfied with your visit! Have a wonderful rest of your week!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com

DB
Darlene B.
Longmont, CO
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
The customer service
Great getting me in with no appointment. Customer service st desk is excellent !!
JARRETT H D. from Stevinson Hyundai of Longmont responded on 11/23/2018

Good evening, Darlene! 

Thank you for taking the time to compete our survey and for the wonderful 5 Star review! Your feedback is greatly appreciated, and we are more than happy to know you are satisfied with your service! If there is anything else that we can help you with, please let us know! Have a great rest of your weekend!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com

CW
Connie W.
Denver, CO
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018 Category: Service
Honest
On time and good job.
JARRETT H D. from Stevinson Hyundai of Longmont responded on 11/23/2018

Good evening, Connie!

Thank you for taking the time to complete our survey and for the great 5 Star review! Your feedback means a lot to us, and we are glad to know you were satisfied with your visit! If there is anything else we can do for you, please let us know! Have an amazing weekend!

Jarrett Diggs
Service Consultant
Stevinson Hyundai of Longmont
303-651-2623
jdiggs@stevinsonauto.com