Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

449 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


DC
Dylan C.
Earlville, NY
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Dylan said this business did a very good job.
This review was collected via phone interview by Customer Research Inc.

EM
Emily M.
New York
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Spoke with Joel. He said is very satisfied with his experience with the business. He has been a customer for a long time and he has never had any problems. Matt does things in a timely manner, and he likes him a lot.
This review was collected via phone interview by Customer Research Inc.

ES
Ed S.
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2018
Always good
Never a problem

NA
Nick A.
New York
Volkswagen Passat Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Nick said the staff completed the repairs to his vehicle in a good time frame and the price was fair.
This review was collected via phone interview by Customer Research Inc.

IG
Ira G.
Madison, NY
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Reliable and professional service
Matt is the best. Highly recommended.

HK
Hoyt K.
Waterville, NY
Subaru Legacy Sedan (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
The 05 Subaru services again
Thanks again to Matt and his great team what I thought was a major problem my car was expertly repaired promptly and affordable. Crossway Automotive is the BEST.
Matt C. from Crossway's Automotive Repair Service responded on 07/13/2018

Thank you Hoyt! We appreciate the review and your business!!

Matt Crossway
Owner
(315)893-7713

EF
Edward F.
Hamilton, NY
Dodge Dakota
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018 Category: Service
Edward said the service was really good.
This review was collected via phone interview by Customer Research Inc.

LJ
Lyle J.
New York
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Lyle said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
Hubbardsville, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Exceptional
Matt and his staff do a great job. Customers can be sure the work is complete and done right. We have both of our cars serviced here, and on several occasions Matt has gone way beyond what other mechanics would have done. Once one of his guys punctured the radiator by accident and he replaced it, brand new. Most other shops would have just patched it up and we never would have known. That kind of honesty is rare in the automotive repair business.

FM
Faith M.
New York
Oldsmobile Aurora
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Faith said she always enjoys the service.
This review was collected via phone interview by Customer Research Inc.

HH
Holly H.
Hamilton, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Holly said she gets personal attention from this business and she appreciates the communication from the staff.
This review was collected via phone interview by Customer Research Inc.

MS
Mary S.
New York
Subaru Legacy Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Mary said that she has been using the facility for years and she plans on staying with them for quite some time.
This review was collected via phone interview by Customer Research Inc.

JC
Julie C.
Hamilton, NY
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Julie said she was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

MH
Marlene H.
Hamilton, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Marlene said she thinks the mechanic is a very capable person and he got her in and out.
This review was collected via phone interview by Customer Research Inc.

RW
Rachael W.
New York
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Rachael said her experience was good, quick and easy.
This review was collected via phone interview by Customer Research Inc.

BG
Betty G.
Madison, NY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Betty said this business was efficient and pleasant to work with. She has no complaints what so ever,
This review was collected via phone interview by Customer Research Inc.

SF
Stephanie F.
New York
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Stephanie said the staff were polite and she liked the ease of service they provided.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Deansboro, NY
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Great service
Matt is honest and trustworthy, and does wonderful work. We took our car in for one thing but he noticed something else was wrong and made sure to inform us about it before proceeding. I highly recommend him and his team.

AW
Andy W.
New York
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Andy said that the staff at the facility provided him with a good visit.
This review was collected via phone interview by Customer Research Inc.

AK
Alicia K.
New York
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Alicia said they explained things very well , they were fair and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 449 in total