Crossway's Automotive Repair Service


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

397 Reviews

99% Would Recommend
Latest Review 4 days ago
Kyle W. on 02/19/2018
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Kyle said the business has always taken care of her when she walked in the door. They are very helpful and easy to get in to.
Vehicle: Jeep Liberty
Category: Service
Service Date: 02/16/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Felix R. on 02/19/2018
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Felix said the work was done quickly so he didn't have to wait around for very long.
Vehicle: Nissan Rogue
Category: Service
Service Date: 02/12/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Ira G. on 02/15/2018
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"A wonderful place to have your car repaired"
Efficient and expert mechanics. Friendly service. I recommend Matt unconditionally.
Vehicle: Chrysler Sebring
Service Date: 02/14/2018
Review Created: 02/15/2018 06:02 AM
Casey A. on 02/14/2018
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Casey said she felt like the business was very honest and thorough.
Vehicle: Volvo XC90
Category: Service
Service Date: 02/13/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Kim T. on 02/12/2018
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Kim said she is always treated well, and the business has good pricing.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 01/30/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Joshua H. on 02/03/2018
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Joshua said the staff was prompt and thoroughly explained details to him.
Vehicle: Subaru Outback
Category: Service
Service Date: 01/30/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Judith H. on 02/03/2018
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Judith said the employees always get her in on short notice, and their work is trustworthy.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Ashley O. on 02/03/2018
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Ashley said the employees are always professional. They provided very fast service. Matt was very polite. He was nice to work with. She was satisfied with her service.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 01/29/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Kevin S. on 01/27/2018
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Kevin said the vehicle is still having some problems so he will talk to the business owner.
Vehicle: Subaru Outback
Category: Service
Service Date: 01/26/2018
Review Created: 01/27/2018
This review was collected via phone interview by Customer Research Inc.
Patrick C. on 01/26/2018
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Patrick said they did a terrific job.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/25/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Pam S. on 01/26/2018
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Pam said she was happy with the service she got from this business. The staff are always good to her.
Vehicle: Nissan Sentra
Category: Service
Service Date: 01/22/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Michael B. on 01/18/2018
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Michael said he was in and out. The facility got everything done and the price was good.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/12/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Michael B. on 01/18/2018
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Michael said he was in and out. The facility got everything done and the price was good.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/12/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Robert G. on 01/17/2018
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"outstanding courtesy and efficiency"
I have never had a better experience with an auto shop than at Crossways. I've been going to it for years. The service is friendly, courteous, and efficient. I always know I am in the hands of highly professional mechanics. There is always a full explanation of what work needs to be done. The owner, Matt, is 100% honest and his prices are extremely reasonable.
Vehicle: Chevrolet Cruze
Service Date: 01/16/2018
Review Created: 01/17/2018 07:51 AM
Matt C. at Crossway's Automotive Repair Service responded on 01/17/2018

Thank you Robert! We appreciate the kind words.

Matt Crossway
Owner
(315)893-7713
Barry D. on 01/12/2018
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Barry said the owner is great. He is a good man, does good business, and Barry will keep on doing business with him. He has never had any trouble with him, and trusts him with his vehicle.
Vehicle: Kia Optima
Category: Service
Service Date: 01/11/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Jason K. on 01/12/2018
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Jason said the business got them in and finished promptly. There were no problems along the way.
Vehicle: Toyota RAV4
Category: Service
Service Date: 12/14/2017
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Donna A. on 01/10/2018
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Donna said she has been doing business with the business for years. The mechanic knows what he's doing, and is honest. When she goes to get her vehicle serviced, she doesn't have to keep coming back.
Vehicle: Chrysler Sebring Sdn
Category: Service
Service Date: 01/08/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Randy F. on 12/29/2017
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Spoke with Wanda. She said she has always been very pleased with the service. The staff was efficient. They got her in when she needed.
Vehicle: Ford F-150
Category: Service
Service Date: 12/01/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Richard L. on 12/28/2017
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Richard said the business is great.
Vehicle: Volvo S80
Category: Service
Service Date: 11/28/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Mike S. on 12/27/2017
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Mike said he has been using the business for 10 to 15 years, and has nothing but praise for them. Matt does a great job.
Vehicle: Subaru Legacy
Category: Service
Service Date: 12/22/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 397 in total