Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

489 Reviews

99% Would Recommend
Latest Review about 21 hours ago

Reviews


DF
Donna F.
Hamilton, NY
Subaru Forester (Natl)
Verified Customer
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02/22/2019
very pleasant to work with.
Matt at Crossways is honest, and willing to give of his time, and knowledge.

MB
Maxine B.
Bouckville, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Maxine said the business is always accommodating.
This review was collected via phone interview by Customer Research Inc.

KT
Kim T.
Hamilton, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Kim said they do what they say and they do not overcharge.
This review was collected via phone interview by Customer Research Inc.

JK
Jason K.
Hamilton, NY
Toyota RAV4
Verified Customer
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02/06/2019
Crossway's Does Great, Affordable Work
Matt's fantastic – trustworthy, detail-oriented, and has gone above and beyond for us on multiple occasions. Highly recommend.

In this case, we dropped off our car unexpectedly on a Monday morning, acknowledged that it may be some time before we could be fit in for a repair since we weren't already on the schedule. Even then we received word that the work was completed on the following day!
Matt C. from Crossway's Automotive Repair Service responded on 02/06/2019

Thanks Jason, we appreciate the kind words! We always try to be as prompt, and thorough as possible, and I'm glad we were able to get your car in quickly.

Matt Crossway
Owner
(315)893-7713

ES
Ed S.
Hyundai Tucson
Verified Customer
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01/31/2019
always good
Never any experience other than five star

DK
Dennis K.
New Woodstock, NY
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Dennis said the business always does a fantastic job, at decent prices. They complete the work quickly and he does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

CD
Caleb D.
New York
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Caleb said the business provided very quick, prompt service.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Morrisville, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
truck inspection
fast reliable service as always

TB
Tom B.
Hamilton, NY
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Tom said Matt is the man, and they are good all the time.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Bouckville, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
David said he has been a customer for a long time and they continue to do good work for him.
This review was collected via phone interview by Customer Research Inc.

DK
Dale K.
New York
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Dale said that Matt is a good person. He is up front and honest with all of the great work.
This review was collected via phone interview by Customer Research Inc.

CB
Craig B.
Hubbardsville, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Craig said the business has always completed good work.
This review was collected via phone interview by Customer Research Inc.

IG
Ira G.
Madison, NY
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Crossway's is the best.
Wonderful courteous efficient service as usual. I recommend them without reservation.

ME
Mike E.
Hamilton, NY
Subaru Outback
Verified Customer
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11/21/2018
Crossway's is the Best
I have been going to Matt for over 10 years now. He is the only one I trust to work on my car. If you want it done right , this is the place to go for peace of mind

EF
Edward F.
Hamilton, NY
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
Edward said he is happy with the business.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Hamilton, NY
Chevrolet Cruze
Verified Customer
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11/13/2018
chevy cruze
The very best service as always - prompt, efficient, courteous, and very reasonably priced

HK
Hoyt K.
Waterville, NY
Subaru Legacy Sedan (Natl)
Verified Customer
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10/20/2018
Thank you Crossways Automotive
Last Sunday I noticed my inspection was well over due. I dropped the car off on Sunday and called Matt on Monday. On Wednesday Matt called me that the car was all repaired and inspected. Amazing being I did not have an appointment. Matt and his team of experts are top shelf with me. Hoyt Kelly.

SK
Sarah K.
Hamilton, NY
Hyundai Veracruz
Verified Customer
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10/19/2018
Great service
I’ve trusted Matt to take care of my vehicles for years and have never been disappointed. He’s thorough and his prices are fair.

SG
Steve G.
Canastota, NY
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Steve said Matt does good work. He explains everything to him regarding the service. It is always a good experience with this business. This facility is a clean place.
This review was collected via phone interview by Customer Research Inc.

DS
Daryl S.
New York
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Daryl said he likes Matt. He does a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 489 in total