Crossway's Automotive Repair Service


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

419 Reviews

100% Would Recommend
Latest Review 2 days ago
Bruce D. on 04/20/2018
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"Matt and the guys"
Great service as always
Vehicle: Chevrolet Impala
Service Date: 04/11/2018
Review Created: 04/20/2018 10:08 AM
Barry D. on 04/19/2018
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Barry said he has no complaints and would recommend the business to anyone.
Vehicle: Kia Optima
Category: Service
Service Date: 04/16/2018
Review Created: 04/19/2018
This review was collected via phone interview by Customer Research Inc.
Vinny L. on 04/18/2018
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Vinny said he went in to have his brakes fixed and received a quote of about $200. While this work was being done the employees found a different issue that they decided to fix for him. Once completed, he noticed the overall price seemed too high considering all of the work done. His brakes work fine now, but he still feels like he needs to stomp on them in order to stop his vehicle. The employees were great and did a good job overall.
Vehicle: Subaru Legacy Sedan
Category: Service
Service Date: 04/12/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Matt C. at Crossway's Automotive Repair Service responded on 04/19/2018

Vinny, thank you for the review, we appreciate the feedback.
The problem we fixed wasn't anything different, it was just a deeper issue with your brakes than what you asked for an estimate on over the phone, before we had looked at the car. The quote given was for what yu asked about- brake pads, rotors, and labor, not for the extra parts and work that was needed once you brought the car in to be looked at.
If you have any problems, please contact me. We would be glad to remedy any issues.

Matt Crossway
Owner
(315)893-7713
Peg J. on 04/18/2018
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Spoke with Peg's husband. He said the business' rest area and restrooms were good. The staff were prompt and courteous, and he appreciates their efficiency.
Vehicle: Toyota Sienna
Category: Service
Service Date: 04/13/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Brian R. on 04/10/2018
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Brian said the business did a great job.
Vehicle: Jeep Compass
Category: Service
Service Date: 04/09/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
Jim L. on 04/04/2018
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"Excellent Service"
Crossway's service is convenient, reliable, efficient, dependable, and friendly. Great combination.
Vehicle: Toyota Highlander
Service Date: 04/03/2018
Review Created: 04/04/2018 10:24 AM
Betty G. on 04/04/2018
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Betty said they did a very good job.
Vehicle: Ford Taurus
Category: Service
Service Date: 03/30/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Jeff L. on 04/03/2018
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Spoke with Aggie. She said she would recommend this business to others.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 03/23/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Shaun M. on 04/03/2018
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Spoke with MaryJo. She said the staff went above and beyond. They were very helpful.
Vehicle: Ford Explorer
Category: Service
Service Date: 03/23/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Cindy V. on 04/03/2018
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Cindy said her overall experience was great. The employees are laid back, relaxed, and very courteous.
Vehicle: Volkswagen Jetta Wagon
Category: Service
Service Date: 03/23/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Ashley O. on 04/01/2018
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"Best shop we have taken our vehicles to."
Great service and explanation/diagnoses of problems at hand. I always feel confident, knowing my car is in reliable and honest hands.
Vehicle: Chevrolet Cobalt
Service Date: 03/27/2018
Review Created: 04/01/2018 06:31 AM
John L. on 03/29/2018
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"gmc"
great service you can rely on
Vehicle: GMC Terrain
Service Date: 03/27/2018
Review Created: 03/29/2018 04:28 AM
Lauren B. on 03/23/2018
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Spoke with Roberta. She said the staff always do a good job.
Vehicle: Chevrolet Silverado 2500HD
Category: Service
Service Date: 03/21/2018
Review Created: 03/23/2018
This review was collected via phone interview by Customer Research Inc.
Johnene W. on 03/20/2018
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Johnene said they did a good job.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 03/19/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Thelma M. on 03/19/2018
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Thelma said this business was great. She has had no problems with this business in the many years she has gone there. She is comfortable with them.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 02/21/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
John L. on 03/16/2018
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"truck"
honest, competent,trustworthy,fast service
Vehicle: Chevrolet Silverado 1500
Service Date: 03/15/2018
Review Created: 03/16/2018 09:00 AM
Kevin R. on 03/15/2018
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Sharon said they are honest, dependable, and the pricing is fair.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 02/28/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Barney M. on 03/13/2018
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Barney said the staff did a fantastic job.
Vehicle: Subaru Outback
Category: Service
Service Date: 03/09/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Susan M. on 03/06/2018
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Susan said she was very satisfied with her overall experience at this business. Matt always does a great job.
Vehicle: Subaru Outback
Category: Service
Service Date: 03/02/2018
Review Created: 03/06/2018
This review was collected via phone interview by Customer Research Inc.
Kathy M. on 03/06/2018
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Kathy said they fixed her vehicle and everything went well.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/20/2018
Review Created: 03/06/2018
This review was collected via phone interview by Customer Research Inc.
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