Curtis Auto And Detailing LLC

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

373 Reviews

98% Would Recommend
Latest Review 6 months ago

Reviews


SB
Steven B.
Honeoye, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Steven said Todd and his wife are great. Once Todd tells him something he will always follow up.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Honeoye, NY
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Andrew said he bought a vehicle from this business. During the transition between trading his old vehicle in and getting the new one, the business gave him a loaner vehicle for about a week.
This review was collected via phone interview by Customer Research Inc.

JC
Jeffery C.
Honeoye Falls, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Jeffrey said the guy was good in everything he said he was going to do. They took good care of their customers.
This review was collected via phone interview by Customer Research Inc.

MJ
Mary J.
Honeoye, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Accommodating
Great people!! As I get older I need to know that I can rely on my car, especially with winter coming. Todd & co is there to do that for my peace of mind.

JC
Judy C.
Honeoye, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Fantastic
Brought my vehicle in for some work, Todd was great. When the job took longer than expected he did the right thing. I knew when we moved here this was the place for our automotive needs.

CB
Christina B.
New York
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Christina said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

TS
Toby S.
Naples, NY
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Toby said the staff was very courteous and professional.
This review was collected via phone interview by Customer Research Inc.

JC
Judy C.
Honeoye, NY
Subaru B9 Tribeca
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Tires and inspection
Good service price and professionalism
Todd C., president from Curtis Auto And Detailing LLC responded on 07/31/2018

Thank you we appreciate your business, Tanya Curtis 


Verified Customer
Bloomfield, NY
Cadillac DTS
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/19/2018
What a surprise
I don’t like raised voices telling me he won’t cover rust maybe you should not have put defective breaks and such on in Nov causing me to come back in April or maybe you never changed them in Nov but said you did? Then being accused of not driving or driving my car wrong which is causing the brakes to have to be replaced soo soon then after all this attitude I am given I then am told being all done no charge and then going to get car and being charged over 200 dollars.. I have been with Curtis auto for awhile but not anymore you don’t need my business obviously and I don’t need your wonderful customer service. I will not be going back for sure.

KR
Keith R.
Honeoye, NY
Volkswagen Routan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Keith said the staff is very easy to work with, they communicated properly and the owner explained his options pretty well.
This review was collected via phone interview by Customer Research Inc.

RK
Ron K.
New York
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Ron said they did a great job.
This review was collected via phone interview by Customer Research Inc.

GF
Geno F.
Honeoye, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Geno said the business did a good job and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

CD
Catherine D.
Honeoye, NY
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Catherine said they detailed the vehicle on Friday and it was not done correctly. They detailed the vehicle again on Monday and everything was fine. The original person did not do it correctly. She paid $230 and expected the vehicle to be spotless. Her guest arrived on Friday and her vehicle was still dirty.
This review was collected via phone interview by Customer Research Inc.

RG
Rachel G.
lima, NY
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Rachel said they were very nice.
This review was collected via phone interview by Customer Research Inc.

PL
Paul L.
New York
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Paul said he was pleased and this was a good business. He brought his vehicle in to be repaired. Something else went wrong and the employees fixed it at no additional charge.
This review was collected via phone interview by Customer Research Inc.

HM
Harrison M.
Hemlock, NY
Ford Cab
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Spoke with Fran. She said, the business is timely, they have good prices and they do good work.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Bloomfield, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Richard said he appreciated Todd.
This review was collected via phone interview by Customer Research Inc.

RP
Rhonda P.
Honeoye, NY
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Rhonda said the staff did a good job and they are easy to deal with.
This review was collected via phone interview by Customer Research Inc.

EB
Elizabeth B.
Dansville, NY
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Elizabeth said she feels that the man who helped her did a good job.
This review was collected via phone interview by Customer Research Inc.

SM
Shannon M.
Honeoye, NY
Chevrolet Silverado 3500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Shannon said the service was good and he likes the staff.
This review was collected via phone interview by Customer Research Inc.