Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

534 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


KL
Kris L.
Derby, KS
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Great customer service.
Just needed some new wiper blades this time but Brad stopped what he was doing and took the time to get me back on the road within a few minutes. As always, outstanding service. Thanks Brad.

JE
Jim E.
Wichita, KS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jim said Gary is one of the best front end men around.
This review was collected via phone interview by Customer Research Inc.

JN
Jacob N.
Wichita, KS
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jacob said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PG
Phillip G.
Derby, KS
GMC Sonoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Phillip said he had a good service.
This review was collected via phone interview by Customer Research Inc.

IT
Irene T.
Derby, KS
Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Irene said this business has always been consistent with the service and that is why she's been a customer for years. She can depend and rely on the employees to give her the best service and the best quality.
This review was collected via phone interview by Customer Research Inc.

WB
Wesley B.
Derby, KS
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
AC was in need of service
It was 90+ degrees and high humidity. Had family visiting from AZ. Air conditioning was not working. Brad with D&B Service went out of his way to get the air condition going again. It was much appreciated to get it fixed on short notice!

MC
Marg C.
Derby, KS
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Marg said the employees were courteous. They were helpful.
This review was collected via phone interview by Customer Research Inc.

CF
Christine F.
Derby, KS
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Fast and courteous
Brad arranged my appointment just days ago. I was in and out before I could even complete my work I brought to pass the time. I like going to a place I feel valued and respected.
Chris

RD
Ralph D.
Wichita, KS
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Ralph said he's used this business for 35 years and wouldn't go anywhere else. They're the best in his book.
This review was collected via phone interview by Customer Research Inc.

HG
Holly G.
Derby, KS
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Great service at D&B!!
Staff is trustworthy. Not out to rip you off! They make sure I’m safe on the road and my car is well maintained.. Thank you Brad and Charles!

MM
Mark M.
Mulvane, KS
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mark said this business was honest and very helpful. He trusted them.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
Derby, KS
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Larry said he has used the business for years. He has and would continue recommending them for service.
This review was collected via phone interview by Customer Research Inc.

HV
Hannah V.
Derby, KS
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Hannah said the staff were informative, gave good advice, and were quick.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Mulvane, KS
Chevrolet Suburban
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/16/2018
NEVER AGAIN
I was charged nearly double of the other shops in town and didn't know until the work was finished. They will screw you over! Do not go here!!

JM
Joy M.
Oxford, KS
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Joy said she knows this business manager very well. He is like her brother.
This review was collected via phone interview by Customer Research Inc.

CW
Craig W.
Derby, KS
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Craig said the customer service is good and the service is prompt. It is a good place to do business with.
This review was collected via phone interview by Customer Research Inc.

CK
Chad K.
Derby, KS
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Chad said the staff was very good and very quick. They were able to get him in on the same day he called and all was done quickly.
This review was collected via phone interview by Customer Research Inc.

GT
Greg T.
Derby, KS
Chevrolet HHR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Greg said the employees were professional. They provided very quick service.
This review was collected via phone interview by Customer Research Inc.

RR
Randy R.
Derby, KS
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Spoke with Terry. She said the staff got her vehicle in and done for a reasonable price. She had no complaints about the service.
This review was collected via phone interview by Customer Research Inc.

JN
Jody N.
Derby, KS
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Outstanding as always
Brad worked us in on Saturday morning and had the van done in about an hour or so. Always pleasant, professional, and courteous. Plus, the work they do is outstanding.

Displaying Review 1 - 20 of 534 in total