Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

381 Reviews

98% Would Recommend
Latest Review 15 days ago

Reviews


SG
Susan G.
Tacoma, WA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Susan said she had a wonderful experience.
This review was collected via phone interview by Customer Research Inc.

JR
JIM R.
Tacoma, WA
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019
Once Again D & D Proves To Be Most Trust worthy
Always reliable and the customer always gets a straight hones answer

CM
CHRISTINE M.
Tacoma, WA
Isuzu Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019
Dead battery
I called Bob in desperation, dead battery that would ruin the day. He came to the rescue, charged it up, followed me to his shop and replaced it with a brand new battery . It was amazing service. Huge thanks to D&D Auto. Will not go anywhere else.

SH
Seri H.
University Place, WA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Seri said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

BO
Bridgette O.
Tacoma, WA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2019 Category: Service
Spoke with Robert. He said they did ok.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Tacoma, WA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Steve said the staff works with him and they do a good job.
This review was collected via phone interview by Customer Research Inc.

KR
Karen R.
Tacoma, WA
Chrysler Concorde
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Karen said she is thrilled and ecstatic with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

TW
Terral W.
Tacoma, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Terral said the business was able to diagnose and fix an issue that another facility was unable to do, for over a year.
This review was collected via phone interview by Customer Research Inc.

SS
Shantel S.
Tacoma, WA
Subaru Forester (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2019 Category: Service
Shantel said it took the staff four weeks to start the work on the vehicle. Once started, it was completed in under a week. She would recommend this business but would warn the customer not to go unless they can wait for their vehicle.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Tacoma, WA
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Chris said it was good. He thought he was going to have to pay more.
This review was collected via phone interview by Customer Research Inc.

JR
Judith r.
Tacoma, WA
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Judith said they were quick at their job and they explained everything perfectly to her.
This review was collected via phone interview by Customer Research Inc.

LC
Laurie C.
Kent, WA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Laurie said Bob is pretty good, and he knows what he is doing.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Orting, WA
Ford Club Wagon
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/15/2019 Category: Service
Mike said the quality of the service was good, but he was not happy with the way he was treated. When he dropped his vehicle off, he was given a verbal estimate, and when he picked it up, his bill was double what he had been quoted. He said he would hesitantly recommend this business to others, but only if the customer gets an estimate in writing before the service starts.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Tacoma, WA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Jim said the staff were thorough and fast at tracking down the issue and fixing it. They are honest.
This review was collected via phone interview by Customer Research Inc.

CO
Chad O.
Tacoma, WA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Chad said the service provided by this business is quick, no hassle and really friendly.
This review was collected via phone interview by Customer Research Inc.

JE
Julie E.
University Place, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Julie said she thinks the staff members were very accommodating as far as getting in when she needed to get in. She stated that she thinks they were very comparable in as far as price go, too, and she is going to start using them for her automotive service. She really likes them, and has gone elsewhere before. The only thing she likes about the other place is that they look at everything. She add that she worries some things might get overlooked if she goes with this business exclusively. The other place gave a lowdown on what needed done, and she worries that some things would get missed.
This review was collected via phone interview by Customer Research Inc.

CM
CAROL M.
Tacoma, WA
Ford ZX2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Friendly, fast, honest service.
I needed to get my husbands car tested after it failed emissions test. I called and spoke to a very friendly lady. I explained my situation, she stated I could bring my car in and they would be able to check my car. They were really busy but still took the time to get my car hooked up within minutes of arriving. They totally won me over with their friendly and honest service. I would recommend D&D for all your cars needs.

SB
Sonya B.
Lakewood, WA
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Sonya said this business was good.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Tacoma, WA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Michael said he has always had good service from the business.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Olympia, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Awesome customer service 👍
I've been using these guys for years and would highly recommend them to anyone! I don't even live in Tacoma anymore but still use them as they are nothing but sincere and kind mechanics who get the job done!

Displaying Review 1 - 20 of 381 in total