Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

( 391 Reviews )

98% Would Recommend
Latest Review 9 days ago

Reviews


AS
Anthony S.
Seattle, WA
Cadillac SRX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2019 Category: Service
Anthony said that he is having some issues with the vehicle that he thought were covered by a warranty but he had to pay additional money to get the service. The management is outstanding, It was a good experience aside from the issue he is having.
This review was collected via phone interview by Customer Research Inc.

TB
Terry B.
Tacoma, WA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Terry said this business has great service.
This review was collected via phone interview by Customer Research Inc.

BM
Bronnie M.
Tacoma, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Bronnie said she has been doing business down there for a long time and they've always stood behind their work. She said Mr. Zeig is nice to her and very helpful. She said he comes to her house to pick her up and then drops her off.
This review was collected via phone interview by Customer Research Inc.

DO
Daniel O.
Tacoma, WA
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Daniel said the employees are great. They're really friendly, they get to the point and they don't over charge.
This review was collected via phone interview by Customer Research Inc.

ET
Ernest T.
Tacoma, WA
Chevrolet Astro Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Ernest said the service was good.
This review was collected via phone interview by Customer Research Inc.

PB
Pamela B.
Tacoma, WA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Pamela said the staff treat her right, and have reasonable prices.
This review was collected via phone interview by Customer Research Inc.

AD
Ashley D.
Tacoma, WA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Ashley said the staff are very nice, her vehicle is running great but it's a little expensive for the oil change.
This review was collected via phone interview by Customer Research Inc.

MJ
Margaret J.
Tacoma, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Margaret said the business did a very good job fixing her vehicle.
This review was collected via phone interview by Customer Research Inc.

LJ
Laura J.
Tacoma, WA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
Laura said the employees were kind, courteous, gave her a better price and were able to fit her in the same day. She added she would like to thank them.
This review was collected via phone interview by Customer Research Inc.

DH
Deborah H.
Tacoma, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019
Great customer service
Bob and his staff are fantastic!. I started with a simple problem on my Ford escort. Brake light would not go off until Bob fixed it so I decided to bring my Acura in for them to repair. Bob test drove it I needed front brakes. I also needed front rotor and caliper. Bob had the part delivered within 30 minutes!! I feel safe on the road! Thanks D&D!!

SG
Susan G.
Tacoma, WA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Susan said she had a wonderful experience.
This review was collected via phone interview by Customer Research Inc.

JR
JIM R.
Tacoma, WA
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019
Once Again D & D Proves To Be Most Trust worthy
Always reliable and the customer always gets a straight hones answer

CM
CHRISTINE M.
Tacoma, WA
Isuzu Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019
Dead battery
I called Bob in desperation, dead battery that would ruin the day. He came to the rescue, charged it up, followed me to his shop and replaced it with a brand new battery . It was amazing service. Huge thanks to D&D Auto. Will not go anywhere else.

SH
Seri H.
University Place, WA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Seri said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

BO
Bridgette O.
Tacoma, WA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2019 Category: Service
Spoke with Robert. He said they did ok.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Tacoma, WA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Steve said the staff works with him and they do a good job.
This review was collected via phone interview by Customer Research Inc.

KR
Karen R.
Tacoma, WA
Chrysler Concorde
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Karen said she is thrilled and ecstatic with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

TW
Terral W.
Tacoma, WA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Terral said the business was able to diagnose and fix an issue that another facility was unable to do, for over a year.
This review was collected via phone interview by Customer Research Inc.

SS
Shantel S.
Tacoma, WA
Subaru Forester (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2019 Category: Service
Shantel said it took the staff four weeks to start the work on the vehicle. Once started, it was completed in under a week. She would recommend this business but would warn the customer not to go unless they can wait for their vehicle.
This review was collected via phone interview by Customer Research Inc.

CH
Chris H.
Tacoma, WA
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Chris said it was good. He thought he was going to have to pay more.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 391 in total