Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

318 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


JL
Joe L.
Tacoma, WA
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Joe said the staff was fast. They provided good service and did a good job.
This review was collected via phone interview by Customer Research Inc.

BA
BRUCE A.
Tacoma, WA
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
GENGENIALITY AND COMPENTENCE OF STAFF
YOUR COUNT IF IN ERROR

BS
Bruce S.
Tacoma, WA
Pontiac Trans Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Bruce said he had no trouble getting in for service the same day he called. The repairs were completed in one day at a reasonable rate.
This review was collected via phone interview by Customer Research Inc.

YW
Yasmine W.
Tacoma, WA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Yasmine said the staff are very friendly and helpful. The business provides quick service.
This review was collected via phone interview by Customer Research Inc.

KM
Kathleen M.
Groton, CT
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Kathleen said the staff were helpful and everything was done quickly.
This review was collected via phone interview by Customer Research Inc.

GM
Giselle M.
Tacoma, WA
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Giselle said she always has a great experience. Bob and his whole team are awesome. They always take care of her when she goes in. They're great and do an awesome job.
This review was collected via phone interview by Customer Research Inc.

SM
Susann M.
Tacoma, WA
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Susann said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

PC
Phyllis C.
Tacoma, WA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Phyllis said she loved going to the business, it was a fantastic place for her.
This review was collected via phone interview by Customer Research Inc.

DW
Dirk W.
Tacoma, WA
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Spoke with Dirk's son. He said the staff provided good quality workmanship , were polite, and the service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SJ
Samuel J.
Tacoma, WA
Dodge Stratus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2018 Category: Service
Samuel said the staff at this business took quite a long time to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

NN
Neal N.
Tacoma, WA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Neal said this business was pretty prompt and really nice.
This review was collected via phone interview by Customer Research Inc.

KJ
KAREN J.
Tacoma, WA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Service with a smile
I just had an oil change done this week. Bob always squeezes me in even when they are so busy. Much appreciated.

ME
Mike E.
Tacoma, WA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Mike said he has used this business for years. They were timely.
This review was collected via phone interview by Customer Research Inc.

RH
Rob H.
Milton, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Rob said the staff get things taken care of quickly and he doesn't have to wait long.
This review was collected via phone interview by Customer Research Inc.

AD
Alex D.
Tacoma, WA
Chevrolet Blazer
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/20/2018 Category: Service
Alex said this business didn't put his vehicle back together when they were done. They left pieces of the cigarette lighter and ash tray off. Their prices were not as competitive as other facilities, that also do a good job. He had been to them before, but had the inconvenience of having to take his vehicle back a second time for things that were not completed. They do follow up on their work.
This review was collected via phone interview by Customer Research Inc.

TW
Thomas W.
Olympia, WA
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Thomas said the employees were great, the work was wonderful, they did a terrific job, and they took care of him in a timely and professional manner. He is proud to have done business with them.
This review was collected via phone interview by Customer Research Inc.

JH
Jason H.
Tacoma, WA
Lincoln Continental
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Spoke with Anita. She said Bob was good, honest and bent over backwards to help her find a solution for her vehicle. He was an outstanding technician.
This review was collected via phone interview by Customer Research Inc.

TS
Tasheama S.
Tacoma, WA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Tasheama said the staff was polite and efficient. The repair work was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PN
Peter N.
Tacoma, WA
Acura 3.2TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Peter said he liked the service.
This review was collected via phone interview by Customer Research Inc.

JF
Jesse F.
Renton, WA
Subaru Legacy Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Jesse said the service was quick and easy. They got his vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 318 in total