Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

353 Reviews

98% Would Recommend
Latest Review 18 days ago

Reviews


LL
Lindsey L.
Bainbridge Island, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Lindsey said the service was good. The work was reasonable.
This review was collected via phone interview by Customer Research Inc.

BO
Bridgette O.
Tacoma, WA
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
Bridgette said the staff got her vehicle in right away, and completed the service overnight.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Tacoma, WA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Tim said his vehicle was serviced quickly and he paid less than he was quoted.
This review was collected via phone interview by Customer Research Inc.

SC
Sharlene C.
Tacoma, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Sharlene said she would recommend the facility because of their overall honesty and level of service.
This review was collected via phone interview by Customer Research Inc.

BM
Bronnie M.
Tacoma, WA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Bronnie said the business takes good care of her vehicle and goes out of their way to help her.
This review was collected via phone interview by Customer Research Inc.

JI
John I.
Tacoma, WA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
John said the business did his brakes and some other things. They were the main concern, and he appreciates everything they did.
This review was collected via phone interview by Customer Research Inc.

RV
Rosemary V.
Tacoma, WA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Rosemary said that the business completed the work and helped her with what she was looking for.
This review was collected via phone interview by Customer Research Inc.

JB
Jeffery B.
University Place, WA
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/04/2018 Category: Service
Jeffery said the business is still working on finding a windshield for his vehicle.
This review was collected via phone interview by Customer Research Inc.

CD
CARLOS D.
Tacoma, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Customer service
Great customer service great atmosphere

CJ
Chuck J.
Tacoma, WA
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Chuck said that the place was efficient, courteous, quick and easy to work with.
This review was collected via phone interview by Customer Research Inc.

DJ
Doron J.
Tacoma, WA
Acura 3.2TL
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/09/2018 Category: Service
Doron said he went in to the business for one problem, however, they did not work on that issue and instead did a lot of extra, unasked for work to his vehicle. He stated that they never got around to performing the original work that he had brought his vehicle in for until he asked them how much it would cost. He was told that the repair that was actually needed would be several hundred dollars in addition to the cost of the unneeded repairs that had already been done to his vehicle.
This review was collected via phone interview by Customer Research Inc.

JD
Jeremy D.
Seattle, WA
Ford C-Max Energi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Jeremy said the business is reliable and he knows that this business will get the work done.
This review was collected via phone interview by Customer Research Inc.

SF
Sean F.
Tacoma, WA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Sean said Bob and his team were really good about fitting his vehicle into the schedule on short notice. The staff was informative.
This review was collected via phone interview by Customer Research Inc.

BJ
Brent J.
Tacoma, WA
GMC Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/24/2018 Category: Service
Brent said the business did not fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

SW
Shantike W.
Douglasville, GA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Shantike said the business did a really good job.
This review was collected via phone interview by Customer Research Inc.

EL
Ernie L.
Tacoma, WA
Buick
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Ernie said the employees were courteous and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

CS
Chuck S.
Tacoma, WA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Chuck said he has not had any problems with the service.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Willcox, AZ
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Jim said the service was good and the employees were friendly.
This review was collected via phone interview by Customer Research Inc.

TO
Tom O.
Washington
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Tom said the business did what they said they were going to do and did it timely.
This review was collected via phone interview by Customer Research Inc.

AG
Achala G.
Olympia, WA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Achala said the staff provides excellent customer service, and rides if needed.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 353 in total