Auto Village Service Center
Featured Business
3.2 miles away
10/19/2017 - "I really like going to the garage, they are always nice to me. I just wish I would not have to"
"do so much writting on these surveys!!!!!! I love the guys at the garage, they are always good, if not..."
Seth K. on 09/26/2017
Spoke with Connie. She said she appreciates her vehicle being taken care of right away. She was satisfied with her service.
Vehicle:
Chevrolet Malibu
Category:
Service
Service Date:
09/21/2017
Review Created:
09/26/2017
This review was collected via phone interview by Customer Research Inc.
Seth C. on 09/26/2017
Seth said the experience was quick and easy.
Vehicle:
Honda Accord Sdn
Category:
Service
Service Date:
09/20/2017
Review Created:
09/26/2017
This review was collected via phone interview by Customer Research Inc.
Daniel H. on 09/18/2017
Daniel said he would recommend this business to others.
Vehicle:
Ford F-150
Category:
Service
Service Date:
09/13/2017
Review Created:
09/18/2017
This review was collected via phone interview by Customer Research Inc.
Dennis P. on 09/15/2017
Dennis said he has always taken his vehicles to the business and they do a good job. They are honest, up front and they do the job quickly.
Vehicle:
Honda Accord Sdn
Category:
Service
Service Date:
09/11/2017
Review Created:
09/15/2017
This review was collected via phone interview by Customer Research Inc.
Sandy R. on 09/11/2017
Sandy said she really appreciates the calls she receives before the work gets started.
Vehicle:
Toyota Tacoma
Category:
Service
Service Date:
08/25/2017
Review Created:
09/11/2017
This review was collected via phone interview by Customer Research Inc.
Dustin P. on 09/08/2017
Recommended
Dustin said the customer service was outstanding at this business. However, they did not know what they were doing. They had to look on the internet to find out how to perform the service on his vehicle and they almost used the wrong oil. They were unable to reset the gauge in the system so it voided the warranty. They rang him up twice.
Vehicle:
Mercedes-Benz C-Class
Category:
Service
Service Date:
08/28/2017
Review Created:
09/08/2017
This review was collected via phone interview by Customer Research Inc.
Dave P., Owner at D & T Automotive responded on 09/18/2017
I apologize for the misunderstanding. My technicians haven't memorized how to reset the oil light on every car, especially Mercedes-Benz. If I'm not mistaken you stopped in very close to closing time and we stayed after hours to service your vehicle. I had asked if you could come back the next day to reset the light and you never showed. You requested regular oil and I had informed you that Mercedes-Benz actually require synthetic oil. My secretary billed you for a regular oil change before I was able tell her to change it. Again, I apologize for the misunderstanding.
Dave PorterOwner
Gary H. on 09/06/2017
Gary said he was surprised with by the 3 percent fee they charged for using his card to pay for his service.
Vehicle:
Chevrolet Colorado
Category:
Service
Service Date:
08/28/2017
Review Created:
09/06/2017
This review was collected via phone interview by Customer Research Inc.
Mike K. on 08/28/2017
Mike said he is extremely happy with what this business did for him. They bent over backwards for him.
Vehicle:
Mercury Mountaineer
Category:
Service
Service Date:
08/23/2017
Review Created:
08/28/2017
This review was collected via phone interview by Customer Research Inc.
Edgar H. on 08/25/2017
Edgar said the facility forgot to put a piece of a part that goes on the back of the wheel and because of this, it's leaking grease. He plans to go back at a later time but other than this everything was fine.
Vehicle:
Audi A4
Category:
Service
Service Date:
08/07/2017
Review Created:
08/25/2017
This review was collected via phone interview by Customer Research Inc.
Karen K. on 08/25/2017
Karen said the experience was good. Her relatives recommended this business for service.
Vehicle:
Chevrolet Cavalier
Category:
Service
Service Date:
08/07/2017
Review Created:
08/25/2017
This review was collected via phone interview by Customer Research Inc.
Jesse S. on 08/21/2017
Jesse said this business did what they said they were going to do, did it well and stayed true to the quoted price. He wants to take care of his vehicle and they help him do it. He would like to thank them.
Vehicle:
Mazda B4000
Category:
Service
Service Date:
08/17/2017
Review Created:
08/21/2017
This review was collected via phone interview by Customer Research Inc.
Chandler T. on 08/18/2017
Chandler said this business did exactly what he wanted.
Vehicle:
Ford F-150
Category:
Service
Service Date:
08/01/2017
Review Created:
08/18/2017
This review was collected via phone interview by Customer Research Inc.
Doug N. on 08/17/2017
Spoke with Ruth. She said she and Doug are repeat customers of this business. The staff does good work and it is the only place they take their vehicles when something goes wrong with them.
Vehicle:
Oldsmobile Silhouette
Category:
Service
Service Date:
08/15/2017
Review Created:
08/17/2017
This review was collected via phone interview by Customer Research Inc.
Al G. on 08/14/2017
Al said the business did what they needed to do to repair his vehicle and they did it promptly.
Vehicle:
Honda CR-V
Category:
Service
Service Date:
08/11/2017
Review Created:
08/14/2017
This review was collected via phone interview by Customer Research Inc.
SARA W. on 08/07/2017
"I love D&T and would recommend them to everyone"
I've been going to D&T since I moved here 6 years ago. They took excellent care of my old 1990 Honda Civic and now, take excellent care of my 2007 Honda Civic Hybrid. They really care about what I can afford and really care about taking good care of my car. I always buy my tires from them, and if anything happens to my tires, D&T fixes them for free. One time, the plug they put in my tire didn't work out and the next morning my tire was flat again. I gave them a call and they came over to where my car was, pumped up the tire, and drove it back to their shop, and fixed it, for good, with a new plug. That is literally the only time something "negative" happened with them - and they were so great and responsive, I still feel like I couldn't have asked for better service. I trust them 100%. I feel like they always have my best interest (and my safety) in mind. They also have a shop cat (and sometimes a shop kitten!), which is awesome.
Vehicle:
Honda Civic Si
Service Date:
08/04/2017
Review Created:
08/07/2017 08:46 AM
Terry H. on 08/07/2017
Terry said there were no problems, as everyone at the business was friendly.
Vehicle:
Isuzu VehiCROSS
Category:
Service
Service Date:
08/03/2017
Review Created:
08/07/2017
This review was collected via phone interview by Customer Research Inc.
Daniel C. on 07/31/2017
Daniel said the business got him in right away. They fixed his muffler problem and got him right back on the road.
Vehicle:
Ford Police Interceptor
Category:
Service
Service Date:
07/06/2017
Review Created:
07/31/2017
This review was collected via phone interview by Customer Research Inc.
SANDY S. on 07/26/2017
"Service Review"
The mechanics know what they are doing and are very informative with any questions I may have. I would recommend Dave and his staff to any one that needs work done on their vehicle.
Vehicle:
Honda Odyssey
Service Date:
07/25/2017
Review Created:
07/26/2017 03:24 AM
Juan B. on 07/26/2017
Spoke with Carla. She said her dad was really happy with the service at this business.
Vehicle:
Chevrolet Suburban
Category:
Service
Service Date:
07/24/2017
Review Created:
07/26/2017
This review was collected via phone interview by Customer Research Inc.
Angel S. on 07/26/2017
Angel said the service was good.
Vehicle:
Ford Mustang
Category:
Service
Service Date:
07/11/2017
Review Created:
07/26/2017
This review was collected via phone interview by Customer Research Inc.
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