Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

434 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 2 days ago

Reviews


JB
Jesus B.
La Joya, TX
Cadillac ATS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Jesus said it was good. They dropped him off at his work, and everything was fine.
This review was collected via phone interview by Customer Research Inc.

JD
Jose D.
Edinburg, TX
Audi Q7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Jose said the staff provided great service and customer service was awesome.
This review was collected via phone interview by Customer Research Inc.

NE
Nora E.
Edinburg, TX
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Nora said the staff at this business did not take long in doing her repairs.
This review was collected via phone interview by Customer Research Inc.

NE
Nora E.
Edinburg, TX
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Nora said the staff at this business did not take long in doing her repairs.
This review was collected via phone interview by Customer Research Inc.

MP
Mauricio P.
Edinburg, TX
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Mauricio said he liked the staff's friendliness, and they explained the details well.
This review was collected via phone interview by Customer Research Inc.

MU
Matt U.
Edinburg, TX
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2018 Category: Service
Matt said it was good service and they offered a ride but the price was a little more than what he was expecting.
This review was collected via phone interview by Customer Research Inc.

ND
Noe D.
Rio Grande City, TX
Volkswagen Jetta Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2018 Category: Service
Spoke with Noe. He said this business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

JS
Jesus S.
Edinburg, TX
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Jesus said the business was precise and to the point. They did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

RR
Roberto R.
Edinburg, TX
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with Thelma. She said the employees were friendly and the service was quick.
This review was collected via phone interview by Customer Research Inc.

BF
Beve F.
Edinburg, TX
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Beve said she really appreciates the general manager because he spent 45 minutes looking for a special wheel that she needed and he only charged her $7, which was a really big help. She will continue to bring her vehicle back into this facility and it is very nice and clean.
This review was collected via phone interview by Customer Research Inc.

JS
JULIETA S.
Linn, TX
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
5 Star Treatment
They are extremely friendly and they go out of their way to help save you money.

ML
MARTHA L.
Edinburg, TX
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
They treat you like family.
My sister & I have been going to Premium Automotive for several years. The staff is very friendly and they treat us like they have known us for many years. You feel welcomed as you walk into the shop. Sometimes, as females, we feel intimidated by a mechanics shop...but here they see us like sisters and are honest with us because they care. I trust them with my Lexus.

JM
Jim M.
Edinburg, TX
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Jim said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Edinburg, TX
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
James said he received courteous and prompt service. He also said he really appreciates the cost and the quality of the repairs.
This review was collected via phone interview by Customer Research Inc.

DA
David A.
Edinburg, TX
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Very helpful
Even though I didn't get my vehicle serviced here I would highly recommend this place. Guillermo was very helpful and assisted me with my vehicle and answering any questions I had.

LB
Lety B.
Edinburg, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
Preventive maint
Nice place, good people, excellent service

JI
Jesse I.
Edinburg, TX
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Jesse said the staff was quick and informative.
This review was collected via phone interview by Customer Research Inc.

NH
Noelia H.
Edinburg, TX
Mercedes-Benz C250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Noelia said the staff provided great customer service.
This review was collected via phone interview by Customer Research Inc.

JZ
James Z.
Edinburg, TX
Dodge Sprinter
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
James said he was there for a safety inspection. He said the staff got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

JS
JULIETA S.
Linn, TX
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2018
J.L. Smith
The service at Premium Automotive is always wonderful. The technicians are friendly and courteous.