Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

425 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 2 days ago

Reviews


BF
Beve F.
Edinburg, TX
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Beve said she really appreciates the general manager because he spent 45 minutes looking for a special wheel that she needed and he only charged her $7, which was a really big help. She will continue to bring her vehicle back into this facility and it is very nice and clean.
This review was collected via phone interview by Customer Research Inc.

JS
JULIETA S.
Linn, TX
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
5 Star Treatment
They are extremely friendly and they go out of their way to help save you money.

ML
MARTHA L.
Edinburg, TX
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
They treat you like family.
My sister & I have been going to Premium Automotive for several years. The staff is very friendly and they treat us like they have known us for many years. You feel welcomed as you walk into the shop. Sometimes, as females, we feel intimidated by a mechanics shop...but here they see us like sisters and are honest with us because they care. I trust them with my Lexus.

JM
Jim M.
Edinburg, TX
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Jim said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JP
James P.
Edinburg, TX
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
James said he received courteous and prompt service. He also said he really appreciates the cost and the quality of the repairs.
This review was collected via phone interview by Customer Research Inc.

DA
David A.
Edinburg, TX
Ford Super Duty F-250 SRW
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Very helpful
Even though I didn't get my vehicle serviced here I would highly recommend this place. Guillermo was very helpful and assisted me with my vehicle and answering any questions I had.

LB
Lety B.
Edinburg, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
Preventive maint
Nice place, good people, excellent service

JI
Jesse I.
Edinburg, TX
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Jesse said the staff was quick and informative.
This review was collected via phone interview by Customer Research Inc.

NH
Noelia H.
Edinburg, TX
Mercedes-Benz C250
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Noelia said the staff provided great customer service.
This review was collected via phone interview by Customer Research Inc.

JZ
James Z.
Edinburg, TX
Dodge Sprinter
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
James said he was there for a safety inspection. He said the staff got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.

JS
JULIETA S.
Linn, TX
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2018
J.L. Smith
The service at Premium Automotive is always wonderful. The technicians are friendly and courteous.

EC
EFRAIN C.
Edinburg, TX
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
inspection
your work and service times are excellent - we went in and out in less than 10 minutes

JS
JAMES S.
Edinburg, TX
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Emergency visit
Mody and Guillermo got us out of a bind today. My wife had to drive to Angleton, and right before she left, her battery goes bad. We managed to get the car running and we stopped in. Mody got us in right away, set us up with a new battery, even added some needed collant. My wife was back on the road in less then 30 min. Thanks Mody.

JS
JAMES S.
Edinburg, TX
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018
Great service, as usual
I've been coming here for several years now, and the reason I keep coming back is because of their great, friendly service. Mr. and Mrs. Diaz, and their son Mody, are always very courteous, and more importantly, very knowledgeable. Guillermo, service manager, is another important member of the team. I'll keep going back, for sure.

BE
Barbara E.
Edinburg, TX
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Barbara said the staff were very friendly and they provided good service.
This review was collected via phone interview by Customer Research Inc.

LL
Lorraine L.
Edinburg, TX
Ford Explorer Sport Trac
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Spoke to Lorraine's Husband. He said the staff was prompt, and he didn't have to wait around very long.
This review was collected via phone interview by Customer Research Inc.

LE
Londie E.
Edinburg, TX
Volkswagen CC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Londie said she's very satisfied. They are hardworking and they are not rude.
This review was collected via phone interview by Customer Research Inc.

PE
Perla E.
Mission, TX
Chevrolet S-10
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/07/2018 Category: Service
Perla said the staff provides pretty good service, but it needs to work on its organizational skills.
This review was collected via phone interview by Customer Research Inc.

MM
Michelle M.
Harlingen, TX
Mercedes-Benz GL-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
Mercedes Benz
You can always judge a business by the person at the FRONT counter or person ANSWERING phone. This place made an A++++++
Premium Automotive Services was friendly and knowledgable concerning all my automotive questions. Top notch service!!!!!
I recommend you check this place out and judge for your self!
If you were like me I thought only the dealership could service my Mercedes needs boy I WAS WRONG. They can do it and for a reasonable price.

JC
Jennifer C.
Edinburg, TX
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018 Category: Service
Jennifer said the staff was able to fix the problem, knowing she didn't have much money to fix it all. She has to return to the business for more service.
This review was collected via phone interview by Customer Research Inc.