ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 7 days ago
Phil B. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Phil's wife. She said they were very good and kept the work at the lowest price possible.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/13/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Lee P. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lee said the staff are a pleasure to deal with. They got him in sooner than they thought they would, and gave him a very accurate estimate..
Vehicle: Toyota Sequoia
Category: Service
Service Date: 04/12/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Dillon B. on 04/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Dylan. He said he just started to drive his vehicle but he enjoyed the service very much.
Vehicle: Volkswagen Passat Wagon
Category: Service
Service Date: 03/26/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Joey M. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joey said everything was perfect with the business, and the customer service was fantastic.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 04/04/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Kenny W. on 04/11/2018
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Kenny said he had a great experience. The staff did the work he expected very quickly. They got back to him and the customer service was just really good.
Vehicle: Nissan Maxima
Category: Service
Service Date: 04/09/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
MISTY M. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome mechanics"
Thanks to Sam and Todd Dales Auto Care is the only place to take your vehicle into. They got my car working in a timely fashion and I do appreciate there work and caring for my safety on the road. They don’t just care about the vehicle they care about the person driving it. Thank u so much for everything. I want to say how much I appreciate all of you at Dales Auto Care.
Vehicle: Dodge Durango
Service Date: 04/05/2018
Review Created: 04/07/2018 12:23 PM
David K. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the staff gives great service.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 03/30/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
PAUL E. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sam demands quality and his Service Manager and mechanics strive for the highest quality."
It starts with Tod Wells the Service Manager. He listens, he tries to accommodate you and your needs He has excellent repore with staff, when finished, the mechanic goes over what he did and what he found that needs attention. I have always been impressed with the quality of service I receive and that is why my 1998 Buick is still road worthy and I would not be afraid to take it cross country because I know it is mechanically sound and will bring me back.
Vehicle: Buick Century
Service Date: 03/30/2018
Review Created: 04/02/2018 07:52 PM
MIKE R. on 03/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You guys were very honest with us regarding our jeep liberty"
Based on your diagnosis of the vehicle and the complexity and cost of repair, we traded in the jeep and bought a new vehicle. We appreciate your honesty and will continue to use your excellent service.
Vehicle: Jeep Liberty
Service Date: 03/22/2018
Review Created: 03/28/2018 08:16 AM
Christian R. on 03/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christian said the business is top notch all the way across the board and he is happy to have found them.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 03/22/2018
Review Created: 03/27/2018
This review was collected via phone interview by Customer Research Inc.
Mitchell L. on 03/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mitchell said he liked the service and how quickly it was done and he also liked the prices.
Vehicle: Ford Edge
Category: Service
Service Date: 03/19/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Bruce L. on 03/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bruce said they always do a good job for them.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 02/23/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Marty D. on 03/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Marty said he was very happy with the service, and he will be using the business again.
Vehicle: GMC Yukon
Category: Service
Service Date: 03/13/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Kelvin C. on 03/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kelvin said that the business was kind, helped him out and was very fair. He looks forward to working with the business in the future.
Vehicle: Honda Odyssey
Category: Service
Service Date: 02/12/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
MERRICK M. on 03/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest customer service "
I had a great first experience at Dales Auto Care they solved the mystery that was going on with my car and the entire time I felt as though I was in good hands. If I ever have car trouble again I will definitely return to Dales Auto Care.
Vehicle: Honda Accord Sdn
Service Date: 03/05/2018
Review Created: 03/07/2018 08:52 AM
Isaac H. on 03/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Issaac said the staff was kind and made sure he was taken care of.
Vehicle: Ford Edge
Category: Service
Service Date: 02/22/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Gary H. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gary said the staff was thorough, and they did not try to up sell him on things he did not need.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 02/15/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
CAROLYN / BILL W. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable service."
I appreciate good service and fair quotes for upcoming work on my vehicle. The staff at Dale’s Auto is friendly, courteous, and reliable for getting to the bottom of any problems that may occur with my vehicle. I recommend them without reservation!
Vehicle: Subaru Forester
Service Date: 02/15/2018
Review Created: 02/16/2018 08:13 PM
Dorothy E. on 02/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dorothy said she would recommend this business.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 02/12/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Buck S. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Karyl. She said the business was able to work with her schedule and were timely about letting her know when the work was done. When there was a problem afterwards, they readily addressed it to get it right. She really respects that.
Vehicle: Ford Pickup
Category: Service
Service Date: 02/08/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
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