Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

971 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


SS
Steven S.
CA
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2019 Category: Service
Spoke with Carrie. She said her husband's only complaint was that there is no waiting area.
This review was collected via phone interview by Customer Research Inc.

YH
Yasser H.
Chino Hills, CA
Buick LaCrosse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Yasser said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Rancho Cucamonga, CA
Kia Soul
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018
Trusted service
We've been going to Dan's for 10+ years now. Always receive good work.

MH
Michael H.
Apple Valley, CA
BMW Z4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Michael said he would recommend his business.
This review was collected via phone interview by Customer Research Inc.

FK
Frank K.
Rancho Cucamonga, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Frank said the facility did not fix the issue with his vehicle and couldn't find the problem.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Upland, CA
Chevrolet Corvette
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
James said it took over an hour but they were friendly.
This review was collected via phone interview by Customer Research Inc.

GV
Gilbert V.
San Bernardino, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Gilbert said this business was ok. They are nice people.
This review was collected via phone interview by Customer Research Inc.

BA
Benjamin A.
Rancho Cucamonga, CA
Toyota Camry Solara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2018 Category: Service
Benjamin said the service at this business was pretty good.
This review was collected via phone interview by Customer Research Inc.

LR
Lisa R.
Upland, CA
Chevrolet El Camino
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Lisa said everyone was very nice at the business. Her vehicle did not pass the smog test, and she was charged $91. She will get a discount when she comes back. They were not interested in doing the work to fix it, but they gave her a list of other places to take it.
This review was collected via phone interview by Customer Research Inc.

DC
Daniel C.
Rancho Cucamonga, CA
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017 Category: Service
Dainiel said the team provided him good service.
This review was collected via phone interview by Customer Research Inc.

HF
Henry F.
Rancho Cucamonga, CA
Mazda Protege
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2017 Category: Service
Henry said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

CK
Chris K.
Rancho Cucamonga, CA
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2017 Category: Service
Chris said the service was a little pricy.
This review was collected via phone interview by Customer Research Inc.

NR
Nicholas R.
Rancho Cucamonga, CA
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2017 Category: Service
Nicholas said the employee was unable to fix his vehicle. It is a difficult job and he stated that he does not feel like the mechanic was at fault. He plans on talking to Dan personally to see if he can figure out what exactly the problem is with his vehicle.
This review was collected via phone interview by Customer Research Inc.

CS
Clifford S.
Fontana, CA
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2017 Category: Service
Clifford said he did not feel the staff gave enough attention to his needs and questions.
This review was collected via phone interview by Customer Research Inc.

NJ
Nathaniel J.
California
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2017 Category: Service
Nathaniel said they did a good job and he didn't have to wait all day.
This review was collected via phone interview by Customer Research Inc.

CM
Celia M.
Lake Elsinore, CA
Toyota 4Runner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2017 Category: Service
Celia said she has used this business before and they always provide good service. Her one concern was she took her vehicle in for a smog test and when it was done, the woman who works there drove it over to her, handed her the keys, and walked off without saying anything. She asked if the vehicle was ready and she said it was. When she went to get it registered, they said her smog test failed. She said she does not know why the woman did not tell her the test failed. If it was not her job she should have said the service technician would be discussing it with her. Despite the lack of communication, it was not a deal breaker and she would use them again.
This review was collected via phone interview by Customer Research Inc.

BC
Bruce C.
Rancho Cucamonga, CA
Lexus LS 430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2017 Category: Service
Bruce said the staff needs to take a bit more care of his vehicle. There was grease inside the vehicle in though they had put something down to prevent that. Apart from that, the experience was good.
This review was collected via phone interview by Customer Research Inc.

KP
KEISHNARAJ P.
Rancho Cucamonga, CA
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2017
Service Review
Glad to see the friendly staff and providing excellent service and prompt delivery.

RS
Roman S.
Rancho Cucamonga, CA
Mazda Protege
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/11/2016 Category: Service
Roman said he was happy with the service provided by the business.
This review was collected via phone interview by Customer Research Inc.

GS
GAIL S.
Rancho Cucamonga, CA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2016
Location
They give me the smog discount because I bring all the families cars in.

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