Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

712 Reviews

98% Would Recommend
Latest Review about 10 hours ago

Reviews


TW
Terrick W.
Alexandria, LA
Mitsubishi Raider
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2019 Category: Service
Terrick said that he had to call this business one time.
This review was collected via phone interview by Customer Research Inc.

JT
JIM T.
Alexandria, LA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019
Great Jon!
Did a great job except for one thing...u forgot to check the cruise control. It was not working and it was working when we left it at your shop but I fixed it, myself. Needed a new vacuum line.

DT
Davin T.
Louisiana
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019 Category: Service
Spoke with Leann. She said the employees repaired her vehicles issue. The work took a long time to complete. She is experiencing some issue with her repair.
This review was collected via phone interview by Customer Research Inc.

MP
MARTIN P.
Boyce, LA
Cadillac CTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2019
2008 CTS
Quick attention thru the door. Proffesional, return diagnosis and quote in a day and a half usually. Which is not bad considering the amount of vehichles they service in a week.

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Stuart N.
Alexandria, LA
GMC Yukon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2019 Category: Service
Stuart said the staff at this business did not fix the problem with his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Scott Y.
Louisiana
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Scott said the first come first serve policy this business has he doesn't care for. His vehicle was there for 5 days. They did not tell him what the problem was first.
This review was collected via phone interview by Customer Research Inc.

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Deandra T.
Ashaway, RI
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
Deandra said the cost for labor at this business was more than the cost of the parts.
This review was collected via phone interview by Customer Research Inc.

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Stuart N.
Alexandria, LA
GMC Yukon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Stuart said the service was ok. They got to most things.
This review was collected via phone interview by Customer Research Inc.

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Linda S.
Soldiers Grove, WI
Ford RV Cutaway
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Linda said they were nice and polite. She was passing through and had paid $100 to another business for a diagnostic test. However, they could not fix the problem. So, she called this business and communicated to them the issue. They told her they could fix the problem. However, she said they could not and she paid another $100.
This review was collected via phone interview by Customer Research Inc.

TB
Troy B.
Louisiana
Cadillac DTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Troy said the business was okay. They found out the problem but he did not get the vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

JB
Jennifer B.
Louisiana
Nissan Frontier 2WD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Jennifer said the service was good but it took longer than expected.
This review was collected via phone interview by Customer Research Inc.

FJ
Frank J.
Louisiana
Jeep Commander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Frank said the business took a little long to get to the service, but they are busy.
This review was collected via phone interview by Customer Research Inc.

CS
Carrie S.
Alexandria, LA
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Carrie said this business took longer than expected.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Alexandria, LA
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2018 Category: Service
James said their service was very good, but expensive. He is thankful for everything.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Louisiana
Chevrolet HHR
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2018 Category: Service
Gary said the business has way too many vehicles in the parking lot, and they should get rid of some of the clutter.
This review was collected via phone interview by Customer Research Inc.

GY
Gary Y.
Alexandria, LA
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2018 Category: Service
Gary said his vehicle still has a few problems.
This review was collected via phone interview by Customer Research Inc.

CL
Clifford L.
Woodworth, LA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2018 Category: Service
Clifford said the number for the coolant doesn't seem low enough to him, but he trusts this business.
This review was collected via phone interview by Customer Research Inc.

AD
Alvin D.
Alexandria, LA
Chrysler Concorde
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018 Category: Service
Alvin said this business was slow but he knows they were busy. He stated they did a good job, so far.
This review was collected via phone interview by Customer Research Inc.

VA
Vernon A.
Louisiana
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2018 Category: Service
Vernon said that the staff didn't have his vehicle done on time.
This review was collected via phone interview by Customer Research Inc.

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Theo T.
Pitkin, LA
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018 Category: Service
Theo said this business was slow to get his vehicle back.
This review was collected via phone interview by Customer Research Inc.