Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

698 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


LB
LOUIS B.
Alexandria, LA
Dodge Pickup
Verified Customer
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04/16/2019
Good work pleasant and friendly
Have used Darrell's for almost 30 years and find it reliable and knowledgeable.

BK
BILLY K.
Pollock, LA
Pontiac G8
Verified Customer
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04/16/2019
Quick thorough service
Great service

RS
RICH S.
Alexandria, LA
GMC Sierra 2500
Verified Customer
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04/16/2019
Excellent customer service!
I have been using Darrell's for just over four years now and have had repairs done to multiple cars. The customer service is beyond compare and the peace of mind that comes with knowing a job is done properly is worth every nickel.

DH
Debra H.
Louisiana
Subaru Outback
Verified Customer
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04/12/2019 Category: Service
Debra said they were great. She had very good service and she was pleased.
This review was collected via phone interview by Customer Research Inc.

MB
Micheal B.
Alexandria, LA
Pontiac Trans Sport
Verified Customer
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04/11/2019 Category: Service
Micheal said that he liked the place's efficiency, timeliness and the pricing of labor. The front desk person was very nice.
This review was collected via phone interview by Customer Research Inc.

CB
Clyde B.
Louisiana
Chevrolet S-10
Verified Customer
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04/11/2019 Category: Service
Clyde said he was really pleased with their service.
This review was collected via phone interview by Customer Research Inc.

EN
EUGENE N.
Alexandria, LA
Toyota Avalon
Verified Customer
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04/02/2019
They are always very receptive to your problems and always loves them quickly
Excellent service and personnel

DB
David B.
Louisiana
Jeep Wrangler
Verified Customer
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03/14/2019 Category: Service
Spoke with Mark. He said the business does great work. They know exactly what they are doing there. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

GR
Gary R.
Monroe, LA
Mercedes-Benz SLK-Class
Verified Customer
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03/13/2019 Category: Service
Gary said the business was very quick and good. He will be a return customer soon for a different issue.
This review was collected via phone interview by Customer Research Inc.

JM
JOHN M.
Alexandria, LA
Subaru Forester
Verified Customer
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03/11/2019
Long time satisfied Customer
I know from many Years of experience that I can count on Darrell’s to be honest with me about the job, what to expect and what they do.

JG
James G.
Alexandria, LA
Ford F-150
Verified Customer
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03/09/2019 Category: Service
James said they fixed his vehicle at a fair price.
This review was collected via phone interview by Customer Research Inc.

DL
DON L.
Alexandria, LA
Chevrolet Pickup
Verified Customer
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03/07/2019
The people and knowing you are getting what is needed
The people take a personal interest in you. The work is superb. If the wait is a little long that is because people know they can count on an honest job and as a result his work is normally backed up.

Verified Customer
Alexandria, LA
Toyota Avalon
Verified Customer
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02/16/2019
Auto Repair
Carried my vehicle to Darrell's to be worked on. I found that the staff was very helpful. They did just what they said they would
do. The vehicle was ready on time and the price was very reasonable.

I would definately use them again.

MH
Mathew H.
Boyce, LA
Dodge Durango
Verified Customer
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02/15/2019 Category: Service
Matthew said he was treated well by the staff, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Alexandria, LA
Chevrolet Corvette
Verified Customer
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02/14/2019
Corvette Water Pump
Great folks...excellent service at a reasonable price!! Thank you!!

RD
Robert D.
Pineville, LA
Toyota Tundra
Verified Customer
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02/14/2019 Category: Service
Robert said they did a good job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Alexandria, LA
GMC Sierra 1500
Verified Customer
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02/12/2019 Category: Service
John said the business did the work right the first time.
This review was collected via phone interview by Customer Research Inc.

EN
EUGENE N.
Alexandria, LA
Toyota Avalon
Verified Customer
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02/10/2019
They will get it done right.
We have used Darrell's for different vehicles since we came to town 48 years ago. We have always been really happy with there work. The guys listen to you and truly want you to be satisfied.

DG
Donnie G.
Louisiana
Chevrolet Silverado 1500
Verified Customer
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02/02/2019 Category: Service
Donnie said the business did a good job servicing his vehicle. They were customer friendly and he trusts them.
This review was collected via phone interview by Customer Research Inc.

MB
MARTHA B.
Jonesville, LA
Saturn Aura
Verified Customer
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01/22/2019
Professional and proficient!
Even the most tedious/elusive problems are solved when others have given up. This is our second job and it was turned out ASAP and the problems were solved and fixed as fast as was possible. The owners and employees are courteous and patient with their customers even when we become exasperated because we do not understand the complexity of the process and the technical aspects of the newer technologies in modern vehicles and the obstacles placed on non-corporation shops in order to force owners to return to the corporation-owned facilities in order to maximize their profits. This was our second experience with this family-owned business but will definitely NOT be our last!