Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

140 Reviews

98% Would Recommend
Latest Review about 1 month ago

Reviews


WT
Wade T.
Hempstead, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Excellent Service
I go there every year to get my trucks inspected. Am in and out quickly. Staff behind the desk are very courteous and know the exact questions to ask regarding whether or not they are allowed to inspect your vehicle (waller county vs harris county requirements). Service technicians are very courteous and efficient. I have been fortunate enough not to have to take my trucks in for service (knock on wood), but they are my go to automotive repair shop if and when I need to.

CW
Charles W.
Waller, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/14/2017
They are as crooked ass can be
Took my wife's car there for the line they left all of the alignment bolts loose. She hit the highway going to Houston almost cost her her life. Took it back to them to take care of the problem. They claim it needed new bolts are they could not align it. They did not tell me this to begin with. And would not refund my money. Took it to Waller paint and body To get it aligned did not need any parts did not cost Any extra money And did a wonderful job. You read all the good reviews I just don't believe it they are crooked they must have people writing the reviews for them because everyone I've talked to has had issues after leaving their shop. This could have had a much different ending . Beware do not fall victim of this crooked shop

CW
Charles W.
Waller, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/09/2017
Don't learn the hard way
Don't learn the hard way.Took my wife's car for an alignment they left the bolts loose they must be paying people to write reviews because everything I've heard about them after-the-fact was very bad I wish I would've known before I took her car there . They could they could've killed her when I took the car back he made some excuse about it needed new bolts that he he could not Élan the car without putting new bolts which was a lie. Took it to Watler paint and body had it re-alarm for about $75 no problems at all car drives perfect .people make mistakes but don't lie to me and try to blame it on something that it's not all these reviews are definitely not true ask around before you take your car though these people. By the way a one star is way too generous

BB
Becky B.
Waller, TX
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Spoke with Wendy. She said the business has always treated her well.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Waller, TX
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2013 Category: Service
John said he was happy with the business.
This review was collected via phone interview by Customer Research Inc.

PP
Patti P.
Texas
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2013 Category: Service
Patti said they did a great job and they are nice.
This review was collected via phone interview by Customer Research Inc.

TH
Troy H.
Waller, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2013 Category: Service
Troy said he always gets good service at this business. He has known the owner for a while. Sometimes he has had to wait, but it is understandable because they are a first come first serve business, and they get busy. The staff are good people.
This review was collected via phone interview by Customer Research Inc.

CW
Carol W.
Hockley, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2013 Category: Service
Carol said they serviced her vehicle and she was very happy with the results.
This review was collected via phone interview by Customer Research Inc.

WA
WILLIAM A.
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2013
service
good service

HR
Helen R.
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2013 Category: Service
Helen said she was satisfied with her overall experience.
This review was collected via phone interview by Customer Research Inc.

JB
Jennifer B.
Texas
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2013 Category: Service
Jennifer said this business has great service. They did exactly what needed to be done in a timely and efficient manner. They provide good quality care. She appreciates them.
This review was collected via phone interview by Customer Research Inc.

AM
Anna M.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2013 Category: Service
Anna said she is personal friends with the owners of this business and she would not take her vehicles anywhere else.
This review was collected via phone interview by Customer Research Inc.

AL
AL & SARA L.
Waller, TX
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2013
great place to have your car worked on
Honest and fair pricing.

WA
WILLIAM A.
Waller, TX
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2013
service
great

RH
Royce H.
Waller, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Spoke with Anita. She said this business is courteous and kept her updated.
This review was collected via phone interview by Customer Research Inc.

BC
Bobby C.
Waller, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Bobby said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CC
Clementine C.
Texas
Mercedes-Benz 300SE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2013 Category: Service
Spoke with Jaqwesha. She said the business was very helpful and nice.
This review was collected via phone interview by Customer Research Inc.

RJ
Richard J.
Hempstead, TX
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2013 Category: Service
Richard said they get the job done, the prices are reasonable and they show the work that was done.
This review was collected via phone interview by Customer Research Inc.

CB
Charlie B.
Texas
Chevrolet Silverado Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2013 Category: Service
Charlie said he always has a good experience when he brings his vehicle to this business for service. He appreciates the personal service and he would absolutely recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

MB
Marc B.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2013 Category: Service
Marc said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

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