Overview

Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5rating 4.45

2905 Reviews

ReScore Reviews™ (78)

ReScore
Overall Rating 4.1025683/5Overall Rating 4.1025683/5Overall Rating 4.1025683/5Overall Rating 4.1025683/5rating 4.1025683
Original
Overall Rating 2.1794919/5Overall Rating 2.1794919/5rating 2.1794919rating 2.1794919rating 2.1794919
88% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


DC
Dana C.
Boynton Beach, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Hyundai owner
Friendly employees. Clean dealership, waiting area, bathroom. And I love my Hyundai SUV!
Richard T. from Delray Hyundai responded on 01/22/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


KB
Karen B.
Delray Beach, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/21/2019 Category: Service
Car service
I called the service dept to find out the cost of a replacement remote control - I asked for the total cost which was quoted at $90 - at no point did the person indicate that there would be additional charge for programing the remote so I was surprised when I came in the find the bukk was for was appx $175 Luckily I had my credit card since I was going to pay cash and did not have the full amount in cash without leaving myself short
Richard T. from Delray Hyundai responded on 01/21/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


CC
Cornelius C.
Delray Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2019 Category: Service
Good service experience
Cooperative , courteous and convenient. This is my second vehicle purchased (leased) from Delray Hyundai and I will return for my next car...service dept accommodated my schedule and did a fine job
Richard T. from Delray Hyundai responded on 01/21/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


KB
Kenneth B.
Delray Beach, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
mr kenneth braver
everyone is friendly and they explain everything to you
Richard T. from Delray Hyundai responded on 01/21/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


MC
Michael C.
Boynton Beach, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Work completed as promised.
Not now
Richard T. from Delray Hyundai responded on 01/19/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


EG
Eric G.
Boynton Beach, FL
2014 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Alex is awesome.
Above and beyond.
Richard T. from Delray Hyundai responded on 01/19/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


MR
Martin R.
Delray Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Servic
Good sales and service at delray
Richard T. from Delray Hyundai responded on 01/18/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


LG
Lewis G.
Boynton Beach, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Sneaky
The service was fine but an extra $4.39 was added on to our agreed cost. This was very sneaky and very disappointing for someone who has leased 4 Hyundai‘s and now just purchased one. This nickel and diming is disgusting and shouldn’t happen again.
Richard T. from Delray Hyundai responded on 01/18/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


CD
Carlos D.
Boynton Beach, FL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Good service
Nice and friendly service advisor
Richard T. from Delray Hyundai responded on 01/17/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


DM
Dianne M.
Delray Beach, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Efficient
Daniel Rosen was very helpful, friendly and knowledgeable.
Richard T. from Delray Hyundai responded on 01/16/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


RZ
Robert Z.
Delray Beach, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Recall Service
Quick and painless. Car ready as per the estimate
Richard T. from Delray Hyundai responded on 01/16/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


MS
Martin S.
Boca Raton, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Quick and fair
Repairs and service was completed in 21/2 hours while I expected an 8 hour turnaround. Costs were below estimates since they were able to provide less expensive solutions.
Richard T. from Delray Hyundai responded on 01/16/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


KW
Kimberly W.
Boynton Beach, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Service
Was able to wait for regularly scheduled maintenance . Appointment was on time
Richard T. from Delray Hyundai responded on 01/15/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


TC
Terry C.
Boynton Beach, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
service rating
was in for recall service which was excellent. would have liked to have a showroom to view the new models. they were all outdoors & locked
Richard T. from Delray Hyundai responded on 01/15/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


JA
Joe A.
Boyton Beach, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2019 Category: Service
what is a review title
This trip was the quickest than I had before. Eric is a very competent and thoughtful person.
Richard T. from Delray Hyundai responded on 01/15/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


KH
Kathleen H.
Boynton Beach, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2019 Category: Service
clean and knowledgeable staff
All service was done on a busy day and took a little longer than usual this can be expected for sure otherwise very good experience
Richard T. from Delray Hyundai responded on 01/15/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


PW
Patti W.
Delray Beach, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Hyundai Dealership Best service around.
Taking your car in for service is great due to the comfortable setup lounge area. Friendly staff that are very attentive to your needs. And timely return of your vehicle is a plus.
Richard T. from Delray Hyundai responded on 01/14/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


RM
Robert M.
Boynton Beach, FL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Great Service
Service people are are helpful and friendly
Richard T. from Delray Hyundai responded on 01/14/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


RC
Robert C.
Boynton Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Service
Always helpful
Richard T. from Delray Hyundai responded on 01/14/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230


FC
Frank C.
Delray Beach, FL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Alex provided top notch customer service
Satisfied
Richard T. from Delray Hyundai responded on 01/14/2019

Thank you for your recent review. We welcome any and all feedback and use it to improve the client service experience. We look forward to meeting all of your future service needs. 

Richard Thomas

Service Manager

561.265.0000 Ext. 230